Onsite it support specialist Work, Jobs in Amersham, Bkm (with Salaries)

Onsite IT Support Specialist
Protocol 89 —London
- From £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
1d
IT Support Specialist (UK)
CHAOS Industries —London
- Full-time
- Azure
- Computer Science
- AWS
- Relocation assistance
Quick apply
Workflow & IT Solutions Specialist Hardware Automation
Beckman Coulter Diagnostics —Amersham
- Full-time
- Remote
- Engineering
- Master's degree
- Analysis skills
- Annual leave
Onsite Senior Technical Analyst, IT Infrastructure Services
Deloitte —London
- Hybrid work
- Customer service
- Windows
- Microsoft Office
Digital & IT Technical Specialist
Parker Hannifin Corporation —Hemel Hempstead
- Full-time
- Hybrid work
- Oracle
- SQL
- JavaScript
IT End-User Support Specialist
Lucy Group Head Office —Thame
- Azure
- Customer service
- Windows
EMEA IT Project Support Specialist
TikTok —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Onsite Software Support Specialist
Brock Solutions —London
- Weekend availability
- Azure
- English
- Machine learning
- Profit sharing
- Flexible schedule
IT Support Engineer
Opus 2 —London
- £26,000 - £30,000 a year
- Full-time
- Azure
- Microsoft Office
- AWS
- Employee assistance programme
Quick apply
IT Site Operations Specialist
World Wide Technology Holding, LLC —London
- Bachelor's degree
- No degree
- Organisational skills
Application Support Specialist
Internova Travel Group —London
- Full-time
- Remote
- Customer service
- Hotel
- Communication skills
Executive Assistant to CEO
Phi Partners —Hatfield
- £60,000 - £80,000 a year
- Full-time
- Master's degree
- Administrative experience
- Organisational skills
- Gym membership
Quick apply
Service Desk Analyst
Mace —London
- Full-time
- Hybrid work
- Microsoft Office
- SharePoint
Network Engineering Specialist (IP management team)
BT —London
- Full-time
- Computer networking
- In-person
10d
Business Analyst (x2)
Guy's & St Thomas' Foundation —London
- £48,000 - £52,000 a year
- Hybrid work
- Organisational skills
- Agile
- Annual leave
- Employee assistance programme
Quick apply
10d
Finance Systems Analyst
London Business School —London
- Customer service
- Analysis skills
- Project management
- Annual leave
- Gym membership
Quick apply
Marketing Specialist EMEA
Leica Biosystems —Amersham
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
- Annual leave
Technical Operations Team Leader
University College London —London
- £54,931 - £64,644 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- IT
- Annual leave
- Employee assistance programme
Technical Engineer - 2nd Line
Redsquid Communications —Borehamwood
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
Support Engineer
Palantir Technologies —London
- Full-time
- Travel
- Mentoring
- In-person
- Work from home

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Onsite IT Support Specialist

Protocol 89
London

Quick apply

Job details

Permanent | Full-time
From £35,000 a year
1 day ago

Benefits

Company pension
Company events

Qualifications

Microsoft Windows Server
Microsoft Word
Sage
TCP
Microsoft Outlook
Customer service
iOS
Accounting software
Microsoft Office
CompTIA Network+
IT support
Scripting
DNS
SharePoint
TCP/IP
Communication skills
PowerShell
Active Directory
CompTIA A+
Intune
VPN

Full job description

Job Summary

We are seeking a reliable and customer-focused Onsite IT Support Specialist to serve as the primary point of technical support for approximately 115 users. As the sole onsite engineer, you will deliver hands-on technical assistance, troubleshoot and resolve day-to-day IT issues, and ensure smooth operation of the company’s IT environment. This role is critical in maintaining high productivity for both onsite and remote users through excellent service and proactive problem-solving.

Key Responsibilities

Provide first/second-line technical support to ~115 users, both onsite and remote, resolving most day to day issues.
Diagnose, troubleshoot, and resolve hardware and software issues on Windows 11 laptops, iPhones, a small number of Macs, and iPads.
Manage and support Microsoft 365 environment including Exchange Online, Intune, OneDrive, SharePoint, Teams, and related services.
Administer and support Active Directory (AD) on a Windows Server network.
Support core business applications, particularly Microsoft Outlook, Word, Adobe Acrobat, and Sage 50 accounting software for the Finance team.
Maintain, troubleshoot, and support meeting room conferencing equipment (video conferencing systems, displays, audio, etc.).
Occasionally set up and operate AV equipment for company events and meetings.
Perform hardware maintenance, deployment, and basic repairs/replacements.
Manage user accounts, permissions, and devices via Microsoft Intune and Active Directory.
Ensure data security, and adherence to company IT policies.
Document incidents, resolutions, and processes in the ticketing system.
Escalate complex issues to external vendors or senior engineers when necessary.
Proactively identify recurring issues and recommend improvements to the IT environment.
Deliver exceptional customer service with clear written and verbal communication.

Requirements & Qualifications

Experience in a similar onsite IT support or helpdesk role is desirable (2+ years preferred).
Strong technical knowledge of:
Windows 11 environment and troubleshooting
Microsoft 365 administration (Intune, Exchange, Teams, OneDrive, SharePoint)
Active Directory and Windows Server
iOS device support (iPhone/iPad)
Basic Mac support
Networking fundamentals (TCP/IP, Wi-Fi, VPN, DNS, etc.)
Microsoft Office suite and Adobe Acrobat
Some experience with Sage 50 or similar accounting software is useful.
Familiarity with meeting room AV and conferencing systems (Teams, Clickshare, etc.).
Excellent customer service, communication, and interpersonal skills — able to explain technical concepts to non-technical users, and correctly understand issues that are reported.
Professional, patient, and solution-oriented attitude with the ability to work independently as the sole onsite IT presence.
Basic level of manual handling / lifting e.g. unboxing, installing computers, cabling, shifting boxes etc.

Preferred Skills

Relevant certifications such as CompTIA A+, Network+, Microsoft 365 Certified: Modern Desktop Administrator, or equivalent.
Experience supporting hybrid/remote users.
Basic scripting or automation knowledge (PowerShell is a plus).
Ticketing system experience.

What We Offer

Competitive salary
Stable onsite role with predictable hours
Opportunity to own the full IT support experience for the site

This is a highly visible role that requires someone who takes pride in keeping users productive and happy while maintaining a professional and calm demeanor under pressure.

Pay: From £35,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

onsite it support specialist jobs in amersham, bkm

Onsite IT Support Specialist

IT Support Specialist (UK)

Workflow & IT Solutions Specialist Hardware Automation

Onsite Senior Technical Analyst, IT Infrastructure Services

Digital & IT Technical Specialist

IT End-User Support Specialist

EMEA IT Project Support Specialist

Onsite Software Support Specialist

IT Support Engineer

IT Site Operations Specialist

Application Support Specialist

Executive Assistant to CEO

Service Desk Analyst

Network Engineering Specialist (IP management team)

Business Analyst (x2)

Finance Systems Analyst

Marketing Specialist EMEA

Technical Operations Team Leader

Technical Engineer - 2nd Line

Support Engineer

I want to receive the latest job alerts for onsite it support specialist in amersham, bkm

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