Retention manager Work, Jobs in Andoversford, Gls (with Salaries)

Customer Service Team Leader
HR Star —Cheltenham
- £25,000 - £35,000 a year
- Full-time
- CRM software
- Supervising experience
- Team management
- Free parking
Quick apply
7d
Regional Operations Manager
BidvestNoonan —Cheltenham
- Full-time
- Team management
- Human resources
- Recruiting
Quick apply
Strategic Relationship Manager
Ecotricity —Stroud
- £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Presentation skills
- Free parking
- Work from home
Quick apply
12d
Deputy Director Chief Technology Officer - CNO
GCHQ —Cheltenham
- Up to £155,355 a year
- Full-time
- Travel
- Leadership
- Annual leave
People Operations Officer - Jockey Club Experiences
Levy —Cheltenham
- £30,000 a year
- Full-time
- Travel
- Human resources
- Recruiting
- Annual leave
Charity Retail Operations Manager
National Star —Cheltenham
- £35,000 - £40,000 a year
- Overtime
- Microsoft Word
- First Aid Certification
- Travel
Quick apply
Customer Relationship Manager
Ecotricity —Stroud
- £29,410 - £30,210 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Organisational skills
- Work from home
- Employee discount
Quick apply
12d
Category manager - Dental Plan
PortmanDentex —Cheltenham
- Full-time
- Hybrid work
- Bachelor's degree
- Business
- Communication skills
- Employee assistance programme
Quick apply
Service Manager
Priory —Stroud
- £50,000 a year
- Full-time
- Management
- Recruiting
- Training & development
- Free parking
- Annual leave
Quick apply
Assistant Service Manager
Mon Motors —Cheltenham
- £35,000 - £44,000 a year
- Full-time
- Continuous improvement
- Conflict management
- In-person
- Store discount
- Paid training
Quick apply
1d
Trainee Property Manager
Move Property Sales & Lettings —Cheltenham
- £23,000 - £28,000 a year
- Monday to Friday
- Computer literacy
- Microsoft Office
- Administrative experience
- Annual leave
Quick apply
Head of Ecommerce - Fixed-Term Contract
Bamford Collection —Moreton-In-Marsh
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Senior Property Manager
Move Property Sales & Lettings —Cheltenham
- £28,500 - £32,500 a year
- Computer literacy
- Microsoft Office
- Business development
- Annual leave
Quick apply
Regional Delivery Manager
Evri —Swindon
- £44,500 - £50,000 a year
- Full-time
- Negotiation
Senior Manager CRM (4 month Fixed Term Contract)
Ecotricity —Stroud
- Hybrid work
- Travel
- Analytics
- Employee discount
Individual Giving Manager
Royal Shakespeare Company —Stratford-upon-Avon
- Weekend availability
- Project management
- Travel
- Organisational skills
Sales & Aftersales Administrator
Target Catering Equipment —Gloucester
- £12.80 an hour
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
Quick apply
8d
Manager of Professional Development & Engagement
Kennedys Law —Berkeley
- £120,000 - £145,000 a year
- Hybrid work
- Management
- Bachelor's degree
- Training & development
Quick apply
Senior Development Executive - New Business
Benefact Group —Cheltenham
- Full-time
- Management
- Business development
- Communication skills
- Annual leave
- Sick pay
Assistant Property Manager
Move Property Sales & Lettings —Cheltenham
- £20,000 - £28,000 a year
- Monday to Friday
- Sales
- Computer literacy
- Microsoft Office
- Annual leave
Quick apply

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retention manager jobs near andoversford, gls

Customer Service Team Leader

HR Star
Cheltenham

Quick apply

Job details

Permanent | Full-time
£25,000 - £35,000 a year
7 days ago

Benefits

Free parking
On-site parking

Qualifications

CRM software
Sales support
Inbound customer enquiry call handling
Mentoring junior staff
ERP software
Supervising experience
Team management
Relationship management
Customer support
Professional development mentoring
Customer interaction
Sales and customer service experience
Leadership
Communication skills

Full job description

Internal Sales Team Leader

Location: Hazleton, Cheltenham

Salary: Up to £35,000

Hours: Full-time 8am - 4pm

Are you an experienced internal sales or Customer Service professional who enjoys being hands-on while also supporting and developing others?

We’re looking for an Internal Sales Team Leader to join our client’s team in Cheltenham. This is an exciting opportunity for someone who combines strong customer service and commercial sales skills with the confidence to take day-to-day responsibility for a small internal sales function.

You’ll manage inbound sales activity, handle customer enquiries, quotations and orders, while providing leadership and support to a Sales Administrator.

The Role

Reporting to the Sales Manager, you’ll play a key role in ensuring customers receive a responsive, accurate and commercially focused service from initial enquiry through to delivery.

Your responsibilities will include:

Managing the sales inbox and responding to inbound customer enquiries by telephone and email.
Understanding customer requirements and identifying appropriate solutions.
Preparing accurate quotations and proactively following up opportunities.
Processing and progressing customer orders, ensuring accuracy and clear communication.
Building strong customer relationships to encourage repeat business and retention.
Identifying additional sales opportunities and referring appropriate leads to the external sales team.
Maintaining accurate CRM and sales records.
Monitoring open orders and proactively identifying potential delays or issues.
Working closely with Operations, Production, Warehouse and Finance to ensure effective order fulfilment.
Providing day-to-day leadership and support to the Sales Administrator.
Allocating and prioritising workloads and ensuring enquiries are handled effectively.
Holding regular one-to-ones and supporting performance and development.
Coaching and supporting the Sales Administrator with more complex enquiries.
Identifying opportunities to improve internal sales processes and customer experience.
Providing sales activity and performance information to the Sales Manager.

About You

We’re looking for someone who has previous experience in internal sales, sales support or a commercially focused customer service environment, ideally with experience supervising or developing another team member.

You’ll be confident managing your own customer workload while providing direction and support to others.

Ideally, you’ll have:

Experience managing customer enquiries, quotations and orders.
Strong commercial awareness and an understanding of the sales process.
Experience using CRM and ERP systems.
Excellent communication and customer service skills.
Strong organisation and attention to detail.
The ability to manage competing priorities and work at pace.
Previous experience in manufacturing, engineering, construction equipment or another technical product environment would be advantageous.

Why Join?

This is a fantastic opportunity to take the next step in your sales career, combining hands-on customer-facing sales with team leadership and process improvement.

Due to location you are required to have your own vehicle and licence.

Pay: £25,000.00-£35,000.00 per year

Benefits:

Free parking
On-site parking

Application question(s):

Do you have customer service and or sales experience in commercial environment
Do you have licence and own vehicle

Work Location: In person

Quick apply

Refine Your Search

retention manager jobs in andoversford, gls

Customer Service Team Leader

Regional Operations Manager

Strategic Relationship Manager

Deputy Director Chief Technology Officer - CNO

People Operations Officer - Jockey Club Experiences

Charity Retail Operations Manager

Customer Relationship Manager

Category manager - Dental Plan

Service Manager

Assistant Service Manager

Trainee Property Manager

Head of Ecommerce - Fixed-Term Contract

Senior Property Manager

Regional Delivery Manager

Senior Manager CRM (4 month Fixed Term Contract)

Individual Giving Manager

Sales & Aftersales Administrator

Manager of Professional Development & Engagement

Senior Development Executive - New Business

Assistant Property Manager

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