Customer experience leader Work, Jobs in Appleton Thorn, Chs (with Salaries)

Head Reception Manager
Mere Court Hotel —Knutsford
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
Quick apply
Business Performance and Improvement Officer
Your Housing Group —Warrington
- £35,000 a year
- Full-time
- Remote
- Presentation skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Quick apply
Aftersales Team Leader
Ormazabal UK —St Helens
- £37,000 - £42,000 a year
- Full-time
- CRM software
- Supervising experience
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
11d
Project Coordinator
Pennington Choices Ltd —Warrington
- £24,570 - £32,340 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Management
- Continuous improvement
- Health & wellbeing programme
- Annual leave
Reception Team Leader
Play Factore —Urmston
- Up to £14.24 an hour
- Weekend availability
- Microsoft Outlook
- Customer service
- Microsoft Office
Quick apply
Front of House Coordinator - Birchwood Park, Warrington, UK
CBRE —Warrington
- Full-time
- Computer literacy
- Research
- Administrative experience
9d
General Manager
Swim Sports Company Ltd —Warrington
- £32,000 - £37,000 a year
- Weekend availability
- Customer service
- Training & development
- Leadership
- Employee discount
Quick apply
13d
Central Services Team Leader
Colby River —Altrincham
- £32,500 a year
- Microsoft Word
- Microsoft Outlook
- Team management
- Annual leave
- Work from home
Quick apply
9d
Experience Manager
Bodycare Retail Ltd —Warrington
- £31,000 - £34,500 a year
- Full-time
- CRM software
- Social media management
- Customer service
Quick apply
1d
Executive Assistant
Stobart —Appleton Thorn
- Up to £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
3d
General Manager - Operations
The Coffee House —Lymm
- £35,000 - £40,000 a year
- Full-time
- Sales
- Customer service
- Recruiting
Quick apply
7h
Brand Ambassador
ABOS Promotions Ltd —Manchester
- £350 - £650 a week
- Full-time
- Bilingual
- Customer service
- In-person
- Referral programme
Quick apply
Operations Manager
Quarrybank Group —Cheadle
- £40,000 - £45,000 a year
- Full-time
- CRM software
- Business development
- Continuous improvement
Quick apply
10d
Customer Contact Centre Advisor
Independent Office for Police Conduct —Sale
- £28,665 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
14d
Team Leader
HM Courts & Tribunal Service —Liverpool
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
3d
Junior Account Manager
LOGISTIS LIMITED —Manchester
- £26,000 - £28,000 a year
- Part-time
- Marketing
- In-person
- Business
- Referral programme
Quick apply
11d
Call Centre Sales Advisor - Cosmetic (hybrid, £33k OTE)
Pall Mall Medical —Manchester
- From £25,000 a year
- Overtime
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
11d
Casework Administrator (Toxicology)
Key Forensic Services —Warrington
- £24,683.85 a year
- Microsoft Word
- Administrative experience
- Organisational skills
- Employee assistance programme
Quick apply
14d
Customer Experience Director
Stellify —Manchester
- £110,000 a year
- Full-time
- Team management
Quick apply
Fundraiser £13 Per Hour
E&E Inc Limited —Manchester
- From £13 an hour
- Part-time
- CRM software
- Customer service
- No experience needed
- Annual leave
- Referral programme
Quick apply
2d

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customer experience leader jobs near appleton thorn, chs

Head Reception Manager

Mere Court Hotel -
Knutsford

Quick apply

Job details

Full-time

Benefits

Free parking
On-site parking

Qualifications

Guest check-in and check-out
Front of house supervision
Hotel and accommodations experience
Multilingual
Complaint handling
Supervising experience
Hotel guest services experience
Human resources
Front desk
Training & development
Leadership
Team motivation leadership
Communication skills
Hotel front office operations
Hospitality management
Rota coordination

Full job description

Overview

We are seeking a dynamic and experienced Head Reception Manager to lead our front desk operations with enthusiasm and professionalism. In this pivotal role, you will oversee the entire guest reception process, ensuring a seamless, welcoming experience for all visitors and team members. Your leadership will set the tone for exceptional guest services, foster a positive environment, and uphold the highest standards of hospitality. This is an exciting opportunity for a motivated leader with a passion for hospitality, multilingual communication skills, and proven supervisory experience to make a lasting impact.

Duties

Lead and supervise the reception team to deliver outstanding guest services consistently
Oversee daily front desk operations, including check-in/check-out procedures and guest inquiries
Develop and implement training programs to enhance team performance and service quality
Manage multilingual communication to accommodate diverse guests and ensure clear understanding
Coordinate with human resources to handle staffing schedules, performance evaluations, and staff development
Handle guest complaints or special requests promptly and professionally to ensure satisfaction
Maintain accurate records of guest interactions, reservations, and feedback to improve service delivery
Foster a welcoming atmosphere that reflects the organization’s commitment to hospitality excellence

Qualifications

Proven supervising experience in a hospitality or hotel environment with leadership responsibilities
Strong background in guest services, hospitality management, or related fields
Multilingual or bilingual proficiency to effectively communicate with diverse guests and staff
Experience in human resources functions such as staff training, scheduling, and performance management
Demonstrated leadership skills with the ability to motivate and inspire teams
Excellent communication skills with a positive, energetic approach to guest interactions
Knowledge of hotel operations systems and customer service best practices

Join us in creating memorable experiences by leading our reception team with energy and dedication! We value passionate professionals who thrive on delivering exceptional service while fostering a vibrant, inclusive environment. This paid position offers an engaging opportunity to develop your leadership skills within a thriving hospitality setting.

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer experience leader jobs in appleton thorn, chs

Head Reception Manager

Business Performance and Improvement Officer

Aftersales Team Leader

Project Coordinator

Reception Team Leader

Front of House Coordinator - Birchwood Park, Warrington, UK

General Manager

Central Services Team Leader

Experience Manager

Executive Assistant

General Manager - Operations

Brand Ambassador

Operations Manager

Customer Contact Centre Advisor

Team Leader

Junior Account Manager

Call Centre Sales Advisor - Cosmetic (hybrid, £33k OTE)

Casework Administrator (Toxicology)

Customer Experience Director

Fundraiser £13 Per Hour

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