Warrington Innovation Network (WIN PCN) is seeking an experienced, motivated, and highly organised PCN Manager to provide operational leadership, workforce governance, compliance assurance, and performance oversight across our Primary Care Network.
This is a pivotal leadership role, responsible for ensuring robust, compliant, and high-performing systems are in place across workforce management, HR governance, quality and safety, digital and IT systems, regulatory compliance, and operational assurance.
Working closely with the senior leadership team; PCN Strategy & Development Manager, Clinical Director, Clinical Safety Lead, practice managers and member practices, the successful candidate will provide managerial oversight across all PCN functions, ensuring services are safe, effective, compliant, and aligned with the strategic objectives of the organisation.
The role offers an exciting opportunity for an experienced manager who thrives in a fast-paced healthcare environment and is passionate about driving quality improvement, supporting staff development, and delivering excellent patient services.
About Us
Warrington Innovation Network (WIN PCN) is a forward-thinking Primary Care Network comprising six GP practices, serving over 48,000 patients across Warrington.
We are committed to innovation, collaboration, workforce development, and delivering high-quality patient care through integrated working across our member practices.
Our member practices include:
- 4Seasons Medical Centre
- Chapelford Medical Centre
- Culcheth Medical Centre
- Guardian Medical Centre
- Parkview Medical Centre
- Springfields Medical Centre
Please note: We are unable to accept applications from individuals currently employed at any of our member practices.
Key Responsibilities
Operational Leadership
- Operational management of day-to-day PCN services and staff.
- Ensure services are delivered efficiently, safely, and in accordance with contractual and regulatory requirements.
- Monitor service performance and implement improvements where required.
- Support operational planning and service resilience across the network.
- Work collaboratively with member practices to ensure effective integration of PCN services.
Workforce Management & HR
- Lead the management of the PCN workforce, including ARRS staff and shared roles across the network.
- Oversee recruitment, induction, onboarding, performance management, and staff wellbeing initiatives.
- Ensure appraisals, supervision arrangements, mandatory training, and workforce records are maintained.
- Support the management of employee relations matters, sickness absence, and workforce planning.
- Foster a positive working culture that encourages engagement, development, and retention.
Governance, Compliance & Risk
- Maintain effective governance systems across the PCN.
- Ensure compliance with NHS contractual requirements, employment legislation, and organisational policies.
- Lead the PCN's approach to Health & Safety, Information Governance, Safeguarding, and Infection Prevention & Control.
- Support and coordinate CQC readiness and inspection preparation.
- Maintain risk registers and oversee incident reporting, investigations, and learning processes.
Business & Performance Management
- Support the achievement of PCN contractual requirements and service specifications.
- Monitor key performance indicators and identify areas for improvement.
- Oversee PCN reporting requirements, including DES, ARRS, ICB, and other contractual submissions.
- Ensure data quality, performance reporting, and management information are accurate and timely.
- Work with senior leadership to support business planning and service development opportunities.
Digital & Information Governance
- Oversee the effective use of digital systems and technology across the PCN.
- Ensure compliance with GDPR, Data Security & Protection Toolkit (DSPT), and Information Governance standards.
- Support the implementation of digital solutions that improve patient care and operational efficiency.
- Maintain oversight of system access, data security, and business continuity arrangements.
Quality Improvement & Service Development
- Support the development and implementation of new services and improvement initiatives.
- Lead and coordinate quality improvement activities across the network.
- Ensure robust audit programmes are in place and improvements are implemented following reviews.
- Promote a culture of continuous improvement, innovation, and learning.
Stakeholder Engagement
- Build and maintain positive relationships with:
- ARRS colleagues
- Member Practices
- Practice Managers
- General Practitioners
- Integrated Care Board (ICB) teams
- Community and secondary care partners
- Represent the PCN at meetings and stakeholder forums where appropriate.
- Support collaborative working across the local healthcare system.
What We Offer
- Competitive salary dependent on experience.
- NHS Pension Scheme.
- 6 weeks annual leave plus bank holidays (pro rata where applicable).
- Flexible working arrangements.
- Supportive and collaborative leadership team.
- Opportunities to shape and influence local primary care services.
- Access to wellbeing initiatives and staff support programmes.
- Regular networking and development opportunities across the wider healthcare system.
- On-site parking.
Why Join Us?
- Opportunity to take on a leadership role within a progressive and ambitious Primary Care Network.
- Work alongside experienced clinical and managerial leaders.
- Influence service development and strategic decision-making.
- Drive quality improvement and innovation across multiple services.
- Join an organisation that values collaboration, leadership, and continuous improvement.
- Make a meaningful difference to patient care and healthcare delivery across Warrington.
Essential Requirements
Qualifications & Experience
- Degree-level qualification or equivalent management experience.
- Significant management experience within primary care, healthcare, NHS, or a related environment.
- Experience of managing teams, workforce planning, and HR processes.
- Experience of operational management and service delivery.
- Knowledge of NHS primary care, PCNs, and ARRS workforce models.
- Experience of governance, compliance, quality improvement, and risk management.
- Understanding of CQC standards and regulatory requirements.
- Experience of contract monitoring, performance management, and reporting.
Skills & Attributes
- Strong leadership and staff management skills.
- Excellent organisational and workload management abilities.
- Effective communication and interpersonal skills.
- Ability to build strong relationships with a wide range of stakeholders.
- Strong analytical and problem-solving skills.
- Ability to prioritise competing demands and work autonomously.
- Commitment to delivering high-quality services and continuous improvement.
Other Requirements
- Full UK driving licence and access to own vehicle.
- Ability to travel between PCN sites as required.
Job Type
- Permanent
- Salary - starting salary noted only, this is negotiable depending on experience
- Full-Time / Part-Time (Hours Negotiable)
- Monday to Friday – Daytime Hours
Work Location
WIN PCN Offices, Bath Street Health & Wellbeing Centre, Warrington, with travel across WIN PCN member practices as required.
For an informal discussion about this opportunity, please contact [email protected]
Job Types: Full-time, Permanent
Pay: From £45,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Experience:
- Primary Care / NHS managerial: 3 years (required)
Work Location: In person
