Service delivery coordinator Work, Jobs in Appleton Thorn, Chs (with Salaries)

Project Coordinator
Pennington Choices Ltd —Warrington
- £24,570 - £32,340 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Management
- Continuous improvement
- Health & wellbeing programme
- Annual leave
Area Co-ordinator/Supervisor
Cherish UK —Warrington
- £30,500 a year
- Weekend availability
- Management
- Medication administration
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
2h
Internal Sales Coordinator (B2B) Full Time
M Barnwell Services —Manchester
- £24,500 - £33,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Computer literacy
Quick apply
IOM Criminal Justice Recovery Coordinator
Change Grow Live —Warrington
- £28,557.79 - £32,802.41 a year
- Employee discount
- Referral programme
Service Co-ordinator
Emtec Climate Solutions —Warrington
- Full-time
- Customer service
- Administrative experience
- Communication skills
Quick apply
Facilities Coordinator
Kudos Services —Warrington
- £28,000 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
9d
Aftersales Team Leader
Ormazabal UK —St Helens
- £37,000 - £42,000 a year
- Full-time
- CRM software
- Supervising experience
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
11d
Head of Operations
Down Syndrome Cheshire —Northwich
- £33,000 - £38,000 a year
- Weekend availability
- Writing skills
- Continuous improvement
- No degree
- Flexitime
Quick apply
4d
TLSE Coordinator (Information Advice & Guidance)
The University of Manchester —Manchester
- £33,002 - £36,636 a year
- Hybrid work
- Management
- Computer literacy
- Administrative experience
- Annual leave
- Employee discount
10d
Service Delivery Coordinator
Serco Plc —Birchwood
- £28,500 a year
- Full-time
- Hybrid work
- Computer skills
- Time management
- Employee assistance programme
- Employee discount
3d
Compliance Coordinator
THE ENVIRONMENT PARTNERSHIP (TEP) LIMITED —Warrington
- £27,000 - £35,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Health & wellbeing programme
Quick apply
10d
Admissions Assistant
The University of Manchester —Manchester
- £27,319 - £28,778 a year
- Full-time
- Hybrid work
- Administrative experience
- University
- Organisational skills
- Annual leave
- Employee discount
2d
Resident Liaison Officer
L&Q —Manchester
- £33,688 - £37,093 a year
- Weekend availability
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
9d
Project Controls Co-ordinator - Aberdeen
Altrad —Warrington
- Microsoft Excel
- ERP systems
- Data analysis skills
Quick apply
Shipping Co-ordinator -Aberdeen
Altrad —Warrington
- Computer literacy
- Continuous improvement
- Organisational skills
Quick apply
Technical Co-ordinator - Aberdeen
Altrad —Warrington
- Organisational skills
- Communication skills
Quick apply
14d
Patient Coordinator (Maternity Cover 1 year)
CREATE Fertility —Wilmslow
- From £27,976 a year
- Full-time
- Sales
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
10d
Events Coordinator
Rapport —Manchester
- £32,000 a year
- Full-time
- Time management
- Health & wellbeing programme
Client Services Co-ordinator
PAM Group Ltd —Warrington
- £26,436.80 a year
- Full-time
- Databases
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
2d
Project Coordinator
Belong —Nantwich
- £32,209 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Agile
Quick apply

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service delivery coordinator jobs near appleton thorn, chs

Project Coordinator

Pennington Choices Ltd -
Warrington

Apply Now

Job details

Full-time
£24,570 - £32,340 a year

Benefits

Health & wellbeing programme
Additional leave
Cycle to work scheme
Free flu jabs
Annual leave
Company pension
Company events
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time
Referral programme
Car scheme
Sick pay

Qualifications

Customer communication
Customer relationship building
Microsoft Outlook
Management
Resource allocation planning
Inbound customer enquiry call handling
Client engagement
Zoom
Project coordination
Microsoft Office Suite
Client relationship development
Appointment booking and call handling
Continuous improvement
Organisational skills
Communication skills

Full job description

Are you someone who values collaboration, clear communication and supporting others to deliver great outcomes?

We are seeking highly organised Project Coordinators to support the successful delivery of our field based operations.

About The Role

The Project Coordinator role sits within The Hub. The Hub is a centralised service providing assistance to delivery teams through project coordination and administrative support, sharing knowledge and client insights, and monitoring quality and assurance.

The ultimate purpose of the role is to lead the day-to-day planning, scheduling and deployment of all field-base operations.

As part of the operational hub, you will follow the appropriate processes to ensure that field-base operatives are attending and completing as many work orders as is practical – both in respect of compliance (client/contract response times being met) and also quality (sufficient time is allowed for works order completion).

Field-based operatives work nationwide and for a variety of clients and include directly employed operatives and subcontracted associates. You work as part of the wider team to ensure that we are booking as many appointments as is possible to support the delivery of a range of surveys, as well as planning themselves.

You will be the first point of contact for clients, fostering proactive, positive, productive and long-lasting client relationships.

Role Responsibilities / Objectives

You will implement the relevant scheduling processes in order to effectively deploy field-base operations in the most efficient way, ensuring we book sufficient appointments on a contract-by-contract basis to fulfil the contract requirements and thus drive our operational and commercial performance.

You will work flexibly within the team, deploying resource for all field based operations. Working collaboratively with the Head of Operational Delivery, other Project Coordinators, field-base operatives and operations leaders (leaders within Pennington Choices) building rapport and trust.

In addition, you will manage client enquiries promptly and professionally. Confidence with operating multiple works management systems is vital.

Responsibilities include:

Diary management to ensure field-base operatives are fully allocated work
All client communications with regards to new projects, project status and progression of planned works
Management of scheduling activity
Client query resolution
Attend monthly client meetings (via TEAMS/ Zoom)
Allocation of projects each day to the scheduling team
Day to day work allocation and supervision of the schedulers
Project set up
Reporting – no access, call logs, productivity
Weekly project review
Audit scheduling
Scheduling appointments for field-based operatives across the business – being conversant utilising multiple works management systems
Handling and resolving telephone and email enquiries from clients and colleagues
Liaising with, and directing, field-based operatives
Reallocation of work (surveyor sickness, refill no access appointments)
Review of surveyor’s diaries for the following day to ensure maximum productivity and low volumes of travel between appointments.
Sharing ideas and insight in order to continually improve the scheduling function including increasing appointments made, appointments kept and properties accessed
Understanding of each contract’s response times and service level agreements (SLAs)
Identifying and escalating early warnings for risk to response times/SLAs, productivity outputs and process
Understanding the difference between planned and responsive works and the differing approach to each in order to manage demand and minimise cost Specific team targets will include:
Tangible productivity improvement
Percentage of work orders fulfilled (in terms of appointments made, access and completion)
Customer satisfaction with deployment/attendance
Ensuring that all work orders are undertaken in a time and cost-efficient manner – both planned and responsive works orders are managed effectively.

Role requirements, skills and/or experience

There are no mandatory qualifications required for this role. It is more important to assess relevant competencies and personality attributes.

This role may suit experience in a deployment and scheduling role (not sector/market specific). The role will suit outgoing and friendly individuals that are able to build rapport.

We are looking for someone that has:

Strong interpersonal and communication skills (written and oral).
Strong IT skills including Microsoft Office, particularly Word, Outlook and Excel.
Strong planning and organisational skills, with high attention to detail.

We are willing to consider candidates who may need development in one or more of these areas.

Benefits / The Package

Pennington Choices has been recognised by Best Companies as being a very good employer each year since 2018. We offer a working environment that is stimulating, where our people are given the tools they need to help shape their careers. With approachable and supportive line management and a proven track record of promoting from within, we encourage our people to be the best they can be, and we provide them with training, variety and support to help them grow.

We also provide colleagues with:

Competitive salary and transparent salary bands
Commitment to super flexible and remote hybrid working where applicable
37.5-hour working week
26 days annual leave plus 8 Bank Holidays (pro rata)
Additional leave for length of service up to 31 days each year
Opportunity to buy additional annual leave or sell surplus leave
Enhanced employer pension contributions of 4% when you contribute 6%
Enhanced maternity and paternity pay
Regular Learning and Development opportunities
Regular company social events including an annual summer BBQ
Cycle to work scheme, offering savings of at least 32%* on a new bike and cycle safety accessories
Electric Car salary sacrifice scheme, saving 30-60% on an electric car (subject to eligibility)
Access to an online platform providing employee discounts on hundreds of high street brands
Access to private healthcare
Paid sick leave allowance each year
Free eye tests and contribution towards new glasses/frames
Access to Employee Assistance Programme
Referral programme offering up to £1,000
Access to paid volunteering days in support of local charities/initiatives
Length of service reward
Wellness programmes including annual flu jab

Here’s a little more about us

Pennington Choices is an Equal Opportunity Employer. We recruit, hire, train, and promote individuals without regard to race, religion, gender, age, disability, or any other protected characteristic.

Since 2000, we’ve delivered expert property surveying and consultancy services to over 800 public sector organisations. Our work spans a wide range of disciplines, including:

Asbestos management
Fire safety services
Asset management
Compliance audits
Project management
Cost consultancy
Retrofit services
Technical advisory support

We operate across key sectors such as social housing, the NHS, education, and government, helping clients maintain safe, compliant, and efficient buildings.

Our people are at the heart of everything we do, and we live by our values: fun, resilient, brave, and respectful.

This is an exciting time to join us. We are a business with a strong track record of growth, trusted by clients across housing, health, education, and commercial sectors to deliver safe, sustainable, and high-quality services.

As part of the Mears Group, and as a proud B Corporation, we are well-positioned to continue growing while making a positive impact on our people, clients, communities, and the environment.

Our head office is a converted barn in the scenic Cheshire countryside, with another regional office in Bromley. We’ve proudly been recognised as Employer of the Year at both the Warrington and South London Business Awards.

Apply Now

Refine Your Search

service delivery coordinator jobs in appleton thorn, chs

Project Coordinator

Area Co-ordinator/Supervisor

Internal Sales Coordinator (B2B) Full Time

IOM Criminal Justice Recovery Coordinator

Service Co-ordinator

Facilities Coordinator

Aftersales Team Leader

Head of Operations

TLSE Coordinator (Information Advice & Guidance)