Customer insights analyst Work, Jobs in Apsley, Hrt (with Salaries)

CRM Data Business Analyst
TAP CXM —London
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Data analysis skills
- SQL
- Health & wellbeing programme
- Sick pay
Quick apply
1h
Service Analyst - Reporting & Insights
Elexon —London
- £46,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Senior HR Business Partner, Employee Relations Specialist - EMEA & APAC
SonarSource —London
- Full-time
- Human resources
- IT
1h
Sustainability Analyst (Communications & Customer Insights)
Aggreko —London
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
7d
Service Lead, Settlement and Insights
Elexon —London
- Up to £69,550 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
Graduate Commercial Insights Analyst
Quantum —London
- Full-time
- Hybrid work
- English
- SQL
- Communication skills
Business Insights Analyst
A.S. Watson Group —London
- Hybrid work
- Sales
- SQL
- Communication skills
- Employee discount
- Referral programme
3d
Customer Analytics & Insights Manager
Dominos —Milton Keynes
- Full-time
- SQL
- Mentoring
- Leadership
SEO Testing Analyst | Washington State (Remote) | $55-65K
SearchPilot —London
- Full-time
- Remote
- Project management
- JavaScript
- Communication skills
- Annual leave
Quick apply
Lead Analyst, Customer Service Analytics
Angi —London
- £81,000 - £110,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Salesforce
Quick apply
Workplace Service Analyst & Supplier Management
Smiths Detection —Hemel Hempstead
- Full-time
- Hybrid work
- AWS
- Analysis skills
- No degree
Quick apply
3d
Senior Financial Modeling Analyst
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
CRM Analyst (Decisioning)
Allwyn UK —Watford
- Hybrid work
- SQL
- Communication skills
- Marketing
- Annual leave
- Employee assistance programme
Quick apply
7d
Insights Analyst – Compliance & Operational Risk Analytics
LiveScore Group —London
- Hybrid work
- SQL
- Maths
Quick apply
Senior Shopper Insights Analyst (9-month Fixed-Term Contract)
Mondelēz International —Uxbridge
- Temporary
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Presentation skills
- Free parking
- Work from home
Customer Success Analyst
Trade Nation —London
- Full-time
- Hybrid work
- Financial services
- Annual leave
- Life insurance
Quick apply
Insights Analyst (Marketing), Gold Open Access Journals
Sage —London
- £50,000 - £60,000 a year
- Hybrid work
- In-person
- Annual leave
Finance Analyst – Operations
Moto —Dunstable
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Communication skills
- Annual leave
- Sick pay
Quick apply
8d
Distribution Analyst, Theatrical Distribution, Amazon MGM Studios
Amazon Digital UK Limited —London
- Full-time
- Microsoft Excel
- Sales
- SQL
9d
Sales Operations Analyst AWS Enterprise Support Strategy & Operations (ESSO), AWS Enterprise Support Strategy & Operations (ESSO)
AWS EMEA SARL (UK Branch) —London
- Full-time
- Microsoft Excel
- Sales
- Salesforce

I want to receive the latest job alerts for customer insights analyst in apsley, hrt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

CRM Data Business Analyst

TAP CXM
London

Quick apply

Job details

Permanent | Full-time
£55,000 - £65,000 a year
1 hour ago

Benefits

Health & wellbeing programme
Cycle to work scheme
On-site gym
Company pension
Private medical insurance
Childcare
Sick pay

Qualifications

CRM software
R
Business analysis
Data analysis skills
SQL
Database design
Communication skills
Python

Full job description

Tap CXM is a customer experience management consultancy helping enterprise brands to build more mutually valuable relationships with their customers. By providing marketers with customer-centric strategic and technical consulting, implementation expertise and ongoing support services, we help them reduce operational costs, improve customer experience and increase revenue.

Job Overview

We are seeking a dynamic and detail-oriented CRM Data Business Analyst to join our team and drive excellence in customer relationship management initiatives. In this role, you will harness your expertise in data analysis, database design, and business analysis to optimise CRM systems and deliver actionable insights. Your energetic approach will help shape strategic decisions, improve data-driven processes, and enhance our customer engagement efforts. This position offers an exciting opportunity to work with cutting-edge tools and collaborate across teams to elevate our CRM capabilities.

Responsibilities

Analyze complex CRM data sets using SQL, R, Python, and other analytical tools to uncover trends, patterns, and opportunities for improvement.
Collaborate with stakeholders to gather requirements, define project scope, and develop comprehensive business analysis documentation.
Define the data schema required to support a single customer view (SCV).
Specify and map the source data layer feeding into the SCV and CRM.
Work closely with CRM and data architecture teams to translate business needs into clear technical and data requirements.
Define what the CRM platform needs from the underlying data — structure, quality, and flow.
Operate as a trusted consultant, liaising between client stakeholders and internal technical delivery teams.
Produce clear, well-structured documentation covering data specifications, schema, and architecture requirements.

Qualifications

The ideal candidate will possess excellent communication skills, demonstrate a proactive and tenacious approach, and build a strong understanding of our software services.

Proven experience as a Business Analyst with a focus on CRM systems or related data environments.
Hands-on experience defining data schemas and single customer view (SCV) architecture.
Strong understanding of source data layers and how they integrate with CRM systems.
Comfortable working in a consultancy capacity, engaging confidently with client stakeholders.
Excellent requirements-gathering, analysis, and documentation skills.
Strong communication skills to collaborate across teams and present findings clearly.

What's in it for you? (benefits)

A competitive salary linked directly with experience.
· Profit-based company bonus scheme; If TAP is successful, we want to directly share this with the team that makes it happen.
· Fully funded private healthcare.
· 25 days holiday each year, plus bank holidays.
· Holiday buy and sell scheme.
· Company pension scheme.
· Wellbeing programme, including an activity reward programme
· A free smart watch to meet those activity goals.
· Monthly team lunches and evening social events.
· Free office gym.
· We operate a number of other benefit schemes that include, cycle to work, childcare vouchers, online training and a travel card loan scheme.
· Hybrid and flexible working opportunities.
· Professional development opportunities and ongoing training in CXM technologies.
· Dynamic and inclusive work environment that values creativity, innovation, and teamwork.

Our office is based in Southwark, walking distance from Southwark, Waterloo, Borough and Lambeth North. Working hours are Monday to Friday 9:00am until 5:30pm. We have a hybrid working approach which allows for a 50/50 split between home and office working.

We value diversity in identity, experience, and thought, and actively create a culture of inclusivity across our company and the work we do with clients, partners and suppliers. We aim to maintain a positive workplace environment and encourage our employees to bring their best and most authentic selves to work every day.

All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.

Pay: £55,000.00-£65,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
On-site gym
Private medical insurance
Sick pay

Work Location: Hybrid remote in London SE1 8HP

Quick apply

Refine Your Search

customer insights analyst jobs in apsley, hrt

CRM Data Business Analyst

Service Analyst - Reporting & Insights

Senior HR Business Partner, Employee Relations Specialist - EMEA & APAC

Sustainability Analyst (Communications & Customer Insights)

Service Lead, Settlement and Insights

Graduate Commercial Insights Analyst

Business Insights Analyst

Customer Analytics & Insights Manager

SEO Testing Analyst | Washington State (Remote) | $55-65K

Lead Analyst, Customer Service Analytics

Workplace Service Analyst & Supplier Management

Senior Financial Modeling Analyst

CRM Analyst (Decisioning)

Insights Analyst – Compliance & Operational Risk Analytics

Senior Shopper Insights Analyst (9-month Fixed-Term Contract)

Customer Success Analyst

Insights Analyst (Marketing), Gold Open Access Journals

Finance Analyst – Operations

Distribution Analyst, Theatrical Distribution, Amazon MGM Studios

Sales Operations Analyst AWS Enterprise Support Strategy & Operations (ESSO), AWS Enterprise Support Strategy & Operations (ESSO)

I want to receive the latest job alerts for customer insights analyst in apsley, hrt

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected