Customer service representative Work, Jobs in Ardersier, Sct (with Salaries)

Customer Service Agent FTC
PrimeFlight —Inverness
- Weekend availability
- Customer service
- Free parking
- Employee assistance programme
Senior Customer Service Advisor
Barclays —Inverness
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Travel
- Life insurance
Apprentice Customer Service Coordinator (Sales)
Breedon Group plc —Inverness
- £21,257.60 - £23,316.80 a year
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Customer Assistance Representative - Nairn
Enterprise Mobility —Inverness
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
Customer Service Assistant (Fixed Term)- Ardersier
CJ Lang & Son Limited —Ardersier
- Weekend availability
- Customer service
- Employee discount
- Flexible schedule
8d
Order Fulfilment & Customer Service Assistant (Part-Time)
Dornoch Distillery Co —Dornoch
- Part-time
- Microsoft Excel
- Computer literacy
- English
- Employee discount
Quick apply
6d
Relief Customer Service Assistant
High Life Highland —Alness
- £14.12 an hour
- IT
Retail Customer Service Assistant
bp Retail —Inverness
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme

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Customer Service Agent FTC

PrimeFlight -
Inverness

Apply Now

Job details

Fixed term contract

Benefits

Free parking
Additional leave
Employee assistance programme
On-site parking

Qualifications

Driving Licence
Customer service

Full job description

At PrimeFlight UK, we take pride in our essential role of keeping flights on schedule and ensuring that passengers, baggage and cargo reach their destinations safely and efficiently. We believe that it’s the small things that matter like details, improvements, and investments that collectively make a difference for our customers, employees, partners, and the world we live in.

If you are passionate about quality service, with a commitment to putting our customers at the center of everything you do, we would love to hear from you. Join our team and be part of a dynamic environment where your skills and dedication are valued and where you can grow and develop your career.

PrimeFlight UK offers ground handling services to both Scheduled & Charter flights operating to and from Inverness Airport, including customer, baggage and aircraft handling.

Role Responsibilities:

As a Customer Service Agent your role includes:

Processing customers at the check-in desk: tagging of baggage, checking validity of travel documentation (passports & visas),seat allocation, issuing boarding cards, collecting airline fees. To be fully conversant with the policy and procedures of our contracted airlines.
Flight boarding: checking of boarding passes, check all hand baggage complies with airline regulations.
Flight arrivals: processing Customers from the aircraft to the terminal building in a safe and controlled manner, dealing with Customer queries including misplaced bags.
Office duties include telephone enquiries, flight administration, misplaced bags, flight enquiries and the update of the Flight Information Display Screens.

We are seeking dedicated, service-oriented individuals who are enthusiastic about working in a customer-facing role. While prior experience in customer service is preferred, it is not mandatory as comprehensive training will be provided

What were looking for?

Adaptability: Flexibility to work in a dynamic environment and accommodate operational needs.
Team Player: Strong collaboration skills and the ability to work effectively within a team.
Attention to Detail: Accuracy in handling passenger details, documentation, and operational tasks.
Tech Proficiency: Competency in using computer systems and software.
Resilience Under Pressure: Ability to perform calmly and efficiently in a high-pressure, time-sensitive environment.

Shift Pattern

This role involves shift work, including weekends and Bank Holidays.
You must be flexible and be able to work a varied shift pattern which includes early starts (04:30am approx), late finishes (10:30pm approx) and weekends, early/late shifts are subject to a shift allowance.

Requirements

To meet regulatory and operational standards, all applicants must:

Provide 5 years of checkable references to ensure background verification.
Submit a clear criminal record check (Basic Disclosure Scotland).
Have the right to work in the UK.
A driving licence and access to a vehicle is essential.

Why Join Us?

Comprehensive on-the-job training to equip you with all necessary skills.
Uniform provided for a professional appearance.
Free on-site parking, ensuring convenience for your commute.
Additional leave entitlements.
Employee Assistance program.

PrimeFlight UK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Apply Now

Refine Your Search

customer service representative jobs in ardersier, sct

Customer Service Agent FTC

Senior Customer Service Advisor

Apprentice Customer Service Coordinator (Sales)

Customer Assistance Representative - Nairn

Customer Service Assistant (Fixed Term)- Ardersier

Order Fulfilment & Customer Service Assistant (Part-Time)

Relief Customer Service Assistant

Retail Customer Service Assistant

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