Customer care manager Work, Jobs in Arkley, Gtl (with Salaries)

Head of Retention
Higher Ed Partners (UK) LTD —St Albans
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Social media management
- Salesforce
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
Catering Manager [H0701]
Harrison Catering Services —Mill Hill
- £40,000 - £45,000 a year
- Full-time
- Hospitality
- Management
- Culinary experience
- Annual leave
- Employee assistance programme
Quick apply
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Community Engagement Manager - Healthcare
Right at Home Bromley —Bromley
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Business development
- Presentation skills
Quick apply
Group Operations Director
Redsquid Communications —Borehamwood
- Full-time
- IT
- AI
- Leadership
Quick apply
Senior Account Manager
Eckoh —Hemel Hempstead
- From £45,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
11d
Customer Support Team Lead
Flatpay —London
- English
- Leadership
Quick apply
Head of Customer Operations
Redress Digital Services Ltd —London
- £5,800 - £7,200 a month
- Full-time
- CRM software
- English
- In-person
- Free parking
Quick apply
Food Manager
Sainsbury's —St Albans
- From £32,700 a year
- Management
- Leadership
- Employee discount
Business Development Manager (BDM) - Hammersmith - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Hammersmith and Fulham
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Operations Manager – Retail Healthcare
Elior UK —Enfield
- £57,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
12d
Client Manager
Worknest Secure —Stevenage
- Sales
- Marketing
- Bachelor's degree
- Annual leave
Customer Experience Lead
British Airways —London
- £47,000 - £51,000 a year
- Full-time
- Hospitality
- Bachelor's degree
- Continuous improvement
- Employee discount
3d
Customer Service Centre Lead
Raytheon —Harlow
- Weekend availability
- Management
- Microsoft Office
- Leadership
- Sick pay
Care Operations Manager - French
Deliveroo —London
- Full-time
- Customer service
- Communication skills
- Annual leave
Head of Customer Experience
Galeta —London
- £60,000 - £70,000 a year
- Full-time
- CRM software
- Hospitality
- Management
- Employee discount
Quick apply
11d
Counter Manager - Selfridges | London (Counter Expansion Upcoming)
Westman Atelier —London
- Full-time
- Sales
- Organisational skills
- Retail sales
Quick apply
Business Development Manager (BDM) - London - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —London
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Team and Customer Experience Manager
House of CB —London
- £15.75 - £20.19 an hour
- Part-time
- Customer service
- Bachelor's degree
- In-person
- Employee discount
Quick apply
Head of Customer Service (12 months contract)
Deltatre —London
- Weekend availability
- Customer service
- Travel
- IT
Quick apply

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customer care manager jobs near arkley, gtl

Head of Retention

Higher Ed Partners (UK) LTD -
St Albans

Quick apply

Job details

Permanent | Full-time
£65,000 - £70,000 a year

Benefits

Health & wellbeing programme
Free flu jabs
Company pension
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Social media management
Salesforce
Analysis skills
SEO
B2B
Marketing
Copywriting

Full job description

Head of Retention | £65,000 – £70,000 DOE

Location: Hybrid 3 days on site in either Brighton or St Albans depending on your location

Ready to make an impact? We'd love to hear from you.
To be considered for this opportunity, please submit your CV via the application link below. Only applications submitted through the online application process will be considered.

http://higheredpartners.peoplehr.net/Pages/JobBoard/Opening.aspx?v=950d8754-2fae-43c7-a366-215d08400d92

At Higher Ed Partners (HEP), we’re on a mission to transform access to higher education by helping our university partners deliver high-quality, accessible, and career-focused online programmes.

This role is ideally suited to experienced leaders from Student Success, Customer Success, Retention, Contact Centre Operations, Customer Experience or Revenue Operations backgrounds. Applicants with a proven track record of leading high-volume retention or lifecycle functions and delivering measurable commercial outcomes are encouraged to apply.

This is a high-impact leadership role where you’ll use insight, analytics, automation, and AI to solve complex challenges, improve student outcomes, and directly influence business growth.

We’re looking for someone with:

Proven hands-on experience in retention, lifecycle management, or customer success

A strong track record of improving retention and progression through data-led strategies Strong commercial acumen and analytical capability.

Experience leading high-performing teams and cross-functional initiatives.

Expertise in CRM systems, automation, and multi-channel engagement strategies.

Why join HEP?

✨ Salary: £65,000 – £70,000 DOE

✨ 25 days holiday + bank holidays

✨ Company pension

✨ Health & wellbeing programme

✨ Sick pay

✨ Free flu jabs

✨ Employee discounts

✨ Referral programme

✨ On-site parking

At HEP, our values drive everything we do:

Driven. Inclusive. Collaborative.

If you’re a strategic leader who thrives on solving problems, using data to drive decisions, and building high-performing teams, we’d love to hear from you.

Apply now or reach out directly to learn more.

HEP is a Disability Confident and equal opportunity employer. We welcome applications from all qualified candidates regardless of race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, veteran status, or disability.

Pay: £65,000.00-£70,000.00 per year

Benefits:

Company pension
Employee discount
Health & wellbeing programme
On-site parking
Sick pay

Application question(s):

Will you now or in the future require sponsorship?
Do you have a proven experience leading a retention, customer success, student success or contact centre operation.
Do you have experience owning retention, progression or customer lifecycle KPIs in a high-volume environment?
Do you have experience managing operational budgets, forecasting and resource planning?
Do you have proven ability to improve retention, revenue and customer lifetime value through data-led interventions?
Do you have strong commercial and analytical skills with experience using Salesforce or similar CRM platforms?
Experience leading large volume teams?
Are you able to reliably commute 3 days a week to either St Albans or Brighton sites?

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in St Albans AL1 3TF

Quick apply

Refine Your Search

customer care manager jobs in arkley, gtl

Head of Retention

Catering Manager [H0701]

Assistant Customer Service Manager

Community Engagement Manager - Healthcare

Group Operations Director

Senior Account Manager

Customer Support Team Lead

Head of Customer Operations

Food Manager

Business Development Manager (BDM) - Hammersmith - Circa 41k Package - 53k OTE Uncapped

Operations Manager – Retail Healthcare

Client Manager

Customer Experience Lead

Customer Service Centre Lead

Care Operations Manager - French

Head of Customer Experience

Counter Manager - Selfridges | London (Counter Expansion Upcoming)

Business Development Manager (BDM) - London - Circa 41k Package - 53k OTE Uncapped

Team and Customer Experience Manager

Head of Customer Service (12 months contract)

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