It support Work, Jobs in Armagh District, Arm (with Salaries)

IT Helpdesk Technician
McAllister —Newry
- Full-time
- Up to 50% travel
- Customer service
- Computer literacy
Quick apply
IT Service Desk Analyst
Pilgrim's Europe —Craigavon
- Full-time
- Communication skills
Quick apply
Product Support Specialist – Digital Transformation
Almac Group —Craigavon
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
10d
Customer Technical Support Trainee
AES GLOBAL —Cookstown
- Full-time
- Software troubleshooting
- In-person
- Communication skills
- Free parking
- Flexitime
Quick apply
3d
Product Support Engineer
Mitie —Craigavon
- £41,097 a year
- 12 hour shift
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Employee discount
11d
Technical Support Engineer (Product Soutions)
CK International —Dungannon
- £20 an hour
- Full-time
- CRM software
- Continuous improvement
- Training & development

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Part Time Sales Assistant
Sports Direct —Armagh
Greet customers, answer questions, and help them find the right product. Keep the shop floor tidy, well-stocked, and visually on point.
Quick apply
10d
Brand Representative - The Boulevard, Hollister
Hollister —Banbridge
Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming…

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it support jobs near armagh district, arm

IT Helpdesk Technician

McAllister -
Newry

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Job details

Full-time

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
Driving Licence
Customer service
Computer literacy
User account provisioning
Network infrastructure
User account management
IT permissions management
Computer hardware
Technical support incident logging
Network support
IP networking
VMWare
IT incident logging
Incident log maintenance
Communication skills
Identity & access management

Full job description

McAllister, a Vortex Company, is a fast-growing infrastructure leader delivering cutting-edge trenchless technologies and turnkey services. We solve tough challenges in water, sewer, and industrial infrastructure within a fast-paced, safety-first culture.

Role Overview

The IT Helpdesk Technician provides hands on, Tier 2 technical support across the business. You will resolve escalated end user issues, support core infrastructure, and maintain system performance during a period of rapid growth and acquisition.

Key Responsibilities

Tier 2 Support: Provide on-site troubleshooting for hardware, software, access, and connectivity issues.
Service Desk: Log, track, and resolve incidents and service requests within Freshservice.
Identity & Access: Administer user accounts, permissions, and groups via Active Directory and Microsoft 365.
Endpoint & Security: Manage endpoints using RMM tools (NinjaOne preferred) and assist with EDR security.
Network & Infrastructure: Troubleshoot basic networking (DNS, DHCP, TCP/IP, VPN) and support Windows/virtualised servers (Hyper-V, VMware).
Lifecycle Operations: Handle workstation setup, imaging, deployment, patching, and IT onboarding/offboarding.
Project Delivery: Collaborate on infrastructure transitions, office expansions, and user migrations.

Requirements

Experience: 2+ years of hands-on Tier 2 IT support experience.
Technical Stack: Proficiency with Active Directory, Microsoft 365, RMM (NinjaOne), and Freshservice.
Infrastructure: Solid understanding of basic networking and server virtualisation (Hyper-V/VMware).
Core Skills: Strong troubleshooting, communication, and customer service skills with a process-driven mindset.
Mobility: Valid UK driving licence and willingness to travel up to 50%.

Qualifications

GCSEs (or equivalent) in English and Maths
Basic computer and networking knowledge

Vortex Companies, LLC and all of its subsidiaries, considers applicants for all positions without regard to race, color, creed, religion, sex, age, national origin, marital status, status with regard to public assistance, or sexual orientation. All applicants will be considered solely on the basis of their qualifications.

We are a fair chance employer.

Quick apply

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it support jobs in armagh district, arm

IT Helpdesk Technician

IT Service Desk Analyst

Product Support Specialist – Digital Transformation

Customer Technical Support Trainee

Product Support Engineer

Technical Support Engineer (Product Soutions)

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