Technical support occupations Work, Jobs in Armagh District, Arm (with Salaries)

Product Support Specialist – Digital Transformation
Almac Group —Craigavon
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
11d
Customer Technical Support Trainee
AES GLOBAL —Cookstown
- Full-time
- Software troubleshooting
- In-person
- Communication skills
- Free parking
- Flexitime
Quick apply
4d
IT Service Desk Analyst
Pilgrim's Europe —Craigavon
- Full-time
- Communication skills
Quick apply
IT Helpdesk Technician
McAllister —Newry
- Full-time
- Up to 50% travel
- Customer service
- Computer literacy
Quick apply
Product Support Engineer
Mitie —Craigavon
- £41,097 a year
- 12 hour shift
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Employee discount
12d

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Product Support Specialist – Digital Transformation

Almac Group -
Craigavon

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Job details

Permanent | Full-time
11 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Outlook
GCSE
Microsoft Office Suite
Customer support
Application support

Full job description

Product Support Specialist Digital Transformation

Who we are

Almac Group is a global leader in advancing human health. We provide a range of expert services across the drug development lifecycle to pharmaceutical and biotech companies, supporting them in finding treatments for patients.

Description

Location: Craigavon

Hours: 37.5 hours per week

Business Unit: Clinical Services

Open To: Internal & Externa Candidates

Ref No: HRJOB11774

Salary: Competitive

The Opportunity

Working as part of the Digital Transformation team based in our global headquarters in Craigavon, the Product Support Specialist will be responsible for providing critical front-end support to internal and external users of Almac software products.

This role provides global support to guarantee access to vital patient data through our software products and ensures product related issues during clinical trials are resolved. The individual will develop in-depth knowledge of Almac software products, data, and related processes that enable them to quickly assess and resolve issues.

Joining Almac means becoming part of a fastpaced, growing organisation within a highly regulated industry. We offer a supportive and collaborative working environment, with excellent opportunities for learning, development and longterm career progression across the Almac Group.

Our approach is simple we support, develop and reward our people, build fulfilling careers and together we advance human health. More information can be found here; Life at Almac - Almac

What you need to be successful

Applicants must have eligibility to work in the UK with no restrictions OR possess a valid work permit that will allow you to take up full time employment in the UK.

5 GCSE subjects (to include English Language and Mathematics) at Grade C or above (or equivalent).

Previous experience within a customer facing role.

Proficiency and working knowledge of Microsoft Office packages (to include Word, Excel, Outlook and PowerPoint).

Further information

For further information on essential and desirable criteria, please review the job description attached to the online job posting.

How to apply

Apply online and tailor your CV to outline how you meet the role criteria. Please upload your CV in PDF format where possible.

Closing Date

We will no longer be accepting applications after 5pm on Tuesday 25 August 2026.

RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role by our Talent Acquisition team. Speculative candidate CVs received or submitted directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.

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technical support occupations jobs in armagh district, arm

Product Support Specialist – Digital Transformation

Customer Technical Support Trainee

IT Service Desk Analyst

IT Helpdesk Technician

Product Support Engineer

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