Technical support occupations Work, Jobs in Ashington, Nbl (with Salaries)

Desktop Support Engineer - New Castle - Temp
Intuit ED Ltd —Cramlington
- Part-time
- Maintenance
- Windows
- Microsoft Office
Quick apply
IT Support Specialist
Time for Recruitment —Newcastle upon Tyne
- £28,000 - £30,000 a year
- Overtime
- Free parking
- Referral programme
Quick apply
9d
Customer Support Expert (Technical Support)
Sage —Newcastle upon Tyne
- From £28,000 a year
Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £27,200 - £29,325 a year
- Full-time
- Computer literacy
- Communication skills
Quick apply
1st Line Desktop Support Technician
Vertu Motors —Newcastle upon Tyne
- £24,784.50 a year
- Full-time
- Remote
- Microsoft Outlook
- Customer service
- Organisational skills
- Employee discount
Quick apply
11d
IT Support Technician
TEAM RH FITNESS LTD —Gateshead
- Up to £35,000 a year
- Computer networking
- In-person
- Communication skills
Quick apply
Onsite Service Assistant
Apogee Corp —Newcastle upon Tyne
- Monday to Friday
- Computer literacy
- Computer skills
- In-person
- Employee assistance programme
- Employee discount
1st Line Support Engineer
Xplor —Newcastle upon Tyne
- Weekend availability
- Hybrid work
- English
- Analysis skills
- Analytics
Quick apply
1d
IT Support Analyst Apprentice
APPRENTIFY GROUP —Newcastle upon Tyne
- £25,878 a year
- Full-time
- Hybrid work
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Onsite Support Analyst
XMA —Newcastle upon Tyne
- £30,000 - £32,000 a year
- Part-time
- In-person
- Communication skills
- Life insurance
- Referral programme
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Master's degree
- Computer skills
- In-person
Quick apply
Implementation & Support (Education)
LexiaUK —Gateshead
- £25,950 a year
- 8 hour shift
- Microsoft Powerpoint
- CRM software
- Bachelor's degree
- Store discount
- Health & wellbeing programme
Quick apply
4d
IT Apprentice
Primary Goal —Sunderland
- £7.55 an hour
- Full-time
- School
IT Support Technician (6 month FTC)
Ingersoll Rand —Sunderland
- Travel
- Computer networking
- Leadership
- Employee assistance programme
8d
Tier III Support Technician
Elfab Limited —North Shields
- No degree
- Computer networking
- Communication skills
Quick apply
5d
Support Specialist
Ion Industries —Newcastle upon Tyne
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
Systems Support Analyst
J Barbour and Sons —South Shields
- Full-time
- Windows
- POS
- Free parking
- Store discount
Quick apply
Software Support Specialist
Xplor —Newcastle upon Tyne
- Full-time
- Hybrid work
- English
Quick apply
11d
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Newcastle upon Tyne
- £40,000 a year
- Mentoring
- Training & development
- Annual leave
- Employee assistance programme
IT Apprentice
QA Apprenticeships —Hexham
- £18,000 - £20,000 a year
- Weekend availability
- Continuous improvement
- Organisational skills
- In-person
- Annual leave
4d

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Desktop Support Engineer - New Castle - Temp

Intuit ED Ltd -
Cramlington

Quick apply

Job details

Part-time

Qualifications

Reactive maintenance implementation
Technical troubleshooting
Desktop support
Minor repairs
Customer service call handling
Hardware repair
Computer repair
Inbound customer enquiry call handling
MCP
Equipment repair
Ticket management
Maintenance
Microsoft Office Suite
Windows
Breakdown recovery
Microsoft Office
Service restoration
Computer hardware
Remote access software
Ticket management systems
Technical support incident logging
Mac OS
Customer support
Customer interaction
IT incident logging
Application support
Fault diagnosis and repair
Incident log maintenance
Active Directory
CompTIA A+
Planned maintenance
Remote diagnostics
Mobile devices

Full job description

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.

The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.

Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 years’ experience in Windows & Mac Desktop support.

Position Responsibilities and Functions

Provide first/second level contact and problem resolution for customer issues
Work with Third Party Vendors to remediate complex AV issues as needed
Provide timely communication on issue status and resolution
Maintain ticket updates for all reported incidents
Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010 & authorized desktop application
Should have basic knowledge of Mac operating system, to support Apple pc users
Install, upgrade, support and troubleshoot for printers, computer hardware
Performs general preventative maintenance tasks on computers, laptops, printers
Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment
Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned
Asset Management.

Required Minimum Qualifications and Skills

Demonstrate competent experience based on the job description above
Desired CompTIA A+, Microsoft Certified Professional (MCP) or better
Minimum of 24 months’ years of IT experience
Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Client anti-virus & encryption solutions, Helpdesk ticketing systems
Mobile device management including IOS and Android devices, Windows PC/laptop management via Active Directory
Proven analytical, troubleshooting and problem- solving skills
Proven ability to multi-task, effectively determine priorities and meet SLA’s
Excellent communication relationship-building and internal customer service skills
Adaptable and flexible in a fast-changing industry and work environment
Willing to work off-hours and weekends when required for projects or emergency support

Job Type: Part-time

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in ashington, nbl

Desktop Support Engineer - New Castle - Temp

IT Support Specialist

Customer Support Expert (Technical Support)

Customer Service Advisor

1st Line Desktop Support Technician

IT Support Technician

Onsite Service Assistant

1st Line Support Engineer

IT Support Analyst Apprentice

Onsite Support Analyst

IT Support Specialist

Implementation & Support (Education)

IT Apprentice

IT Support Technician (6 month FTC)

Tier III Support Technician

Support Specialist

Systems Support Analyst

Software Support Specialist

Service Desk Consultant - 2nd Line (Infrastructure)

IT Apprentice

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