Crm analyst Work, Jobs in Ashtead, Sry (with Salaries)

Systems Support Analyst (CRM & Ticketing)
ZSL —London
- £33,000 a year
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
9d
Business Research & Digital Transformation Analyst
Aasiyana G-Tech LTD —London
- £41,800 - £42,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- English
- Free parking
Quick apply
12d
3rd Line Support Analyst
Fluidone —Chessington
- £35,000 - £40,000 a year
- Azure
- Windows
- SQL
- Employee assistance programme
Quick apply
Revenue Operations Analyst
Aareon AG —London
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Salesforce
- Analysis skills
HubSpot CRM Specialist
IFS —Staines-upon-Thames
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Annual leave
- Life insurance
Quick apply
Data Analyst (Loyalty)
Collinson —London
- Hybrid work
- Microsoft Excel
- Salesforce
- SQL
Associate Data Analyst
CDP Global —London
- £27,265 - £34,082 a year
- Hybrid work
- CRM software
- Azure
- DevOps
- Employee assistance programme
Viewer Insights Analyst
Disney Direct to Consumer —London
- Hybrid work
- Microsoft Excel
- Salesforce
- SQL
- Annual leave
- Employee discount
7d
Data Analyst
CDP Global —London
- £32,157 - £40,197 a year
- Hybrid work
- CRM software
- Azure
- DevOps
- Employee assistance programme
Salesforce Business Analyst
Shiftlogic —London
- £34,000 - £58,000 a year
- Hybrid work
- Sales
- Salesforce
- SQL
Quick apply
Project Analyst
Harris Computer Systems —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
Project Analyst
Altera Digital Health Inc. —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
D365 CE Business Analyst
Safetykleen —Brentford
- £65,000 - £70,000 a year
- Full-time
- Customer service
- English
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Sales Operations and Compensation Analyst
Intercontinental Exchange Holdings, Inc. —London
- Full-time
- Microsoft Excel
- Sales
- Salesforce
CRM & CXF Enablement Lead
Takeda Pharmaceutical —Paddington
- £70,100 - £96,360 a year
- Full-time
- Data analysis skills
- Project management
- Bachelor's degree
6d
Global Portfolio Marketing Analyst - Reporting & Analytics
Aveva —London
- Full-time
- Hybrid work
- Marketing
- Analysis skills
- Bachelor's degree
- Annual leave
Order Operations & Compliance Analyst
Johnson Controls —Sunbury
- Full-time
- CRM software
- Oracle
- ERP systems
- Annual leave
- Employee assistance programme
Senior Business Analyst – Global CRM Transformation
WPP —London
- Hybrid work
Portfolio Associate - Reporting
Tether Operations Limited —London
- Full-time
- Remote
- CRM software
- English
- Bachelor's degree
E-Commerce Analyst
Whitbread —London
- £36,000 - £41,000 a year
- Full-time
- SQL
Quick apply
8d

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Systems Support Analyst (CRM & Ticketing)

ZSL -
London

Apply Now

Job details

Permanent
£33,000 a year
9 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Analysis skills
Release management
Fundraising
Organisational skills
Communication skills

Full job description

Purpose of the role

We're looking for an experienced System Support Analyst with hands-on Tessitura CRM and ticketing experience to play a key role in the day-to-day support, configuration, maintenance and continuous improvement of ZSL's Tessitura platform. Working closely with the Tessitura Systems Manager, you'll ensure the platform operates reliably and efficiently by delivering system configuration, troubleshooting technical and data issues, supporting system releases, and maintaining high standards of data quality and governance.

As a trusted systems expert, you'll work collaboratively across Marketing, Membership, Fundraising, Visitor Operations and Digital Platforms, providing technical support and delivering system enhancements that enable seamless visitor and supporter experiences while supporting ZSL's commercial and fundraising objectives.

We're looking for a detail-oriented, analytical problem solver who combines strong technical capability with excellent stakeholder management and communication skills. You'll have experience supporting and configuring Tessitura, a good understanding of ticketing, CRM, membership or fundraising operations, and a proactive approach to continuous improvement, system optimisation and delivering high-quality change. If you're passionate about improving business systems, data integrity and user experience, we'd love to hear from you.

Key responsibilities:

System Configuration & Platform Management: Configure, maintain and support ticketing products, memberships, campaigns, pricing and business rules to meet operational requirements
System Support & Issue Resolution: Provide day-to-day system support, investigate issues and resolve problems to ensure reliable system performance and user experience.
Change Delivery & Release Management: Deliver system changes and enhancements through the full change lifecycle, including testing, deployment and documentation.
User Support & Training: Support business users by providing guidance, training materials and clear communication on system changes and functionality.
Data Quality & System Governance: Maintain high standards of data quality, system integrity and compliance with configuration standards and governance processes.

About You

Hands-on Tessitura CRM and ticketing experience
Proven ability to investigate, troubleshoot and resolve system and data issues
Strong analytical skills and attention to detail, with a focus on data quality and accuracy
Ability to explain technical concepts clearly and provide effective support to non-technical users
Strong organisational skills, with the ability to manage multiple priorities and deliver work to agreed deadlines
Understanding of ticketing, membership or fundraising processes, together with data governance and GDPR principles
A collaborative and proactive approach, with a commitment to continuous improvement and delivering excellent stakeholder support.

This role is subject to standard pre-employment checks, including confirmation of your right to work in the UK. Visa sponsorship is not available for this position.

ZSL recognises that conservation is one of the least diverse sectors, and we actively encourage applications from candidates who identify as part of underrepresented communities. We are committed to building a supportive and inclusive workplace where everyone can thrive and celebrate the value of having a team of employees with diverse skills, experiences, and heritage.

About Us

We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.

What do we offer?

At ZSL, we are proud of our approach to employee benefits. Our benefits include:

Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
Holidays – 25 days annual leave allowance, plus UK bank holidays
Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
Family friendly policies – we offer enhanced maternity, paternity, and adoption packages

We may close this role early or extend the closing date due to the number of applications we receive, so we encourage you to apply as soon as possible.

We anonymise applications until interview stage to ensure a fair hiring process. It’s important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application.

If you have any questions about this role, we’d love to hear from you! Please get in touch with our recruitment team at – [email protected]

Apply Now

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