Patient services manager Work, Jobs in Ashtead, Sry (with Salaries)

Quality and Locations Compliance Officer
Communitas Clinics —Croydon
- £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Continuous improvement
Quick apply
Complaints Manager
Surrey and Borders Partnership NHS Foundation Trust —Leatherhead
- £51,657 - £58,785 a year
- Full-time
- Continuous improvement
- Team management
- Training & development
- Free parking
10d
Patient Advice & Liaison Service (PALS) Manager
University College London Hospitals NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Continuous improvement
- Team management
10d
Multi-Site Patient Services & Operations Manager
Love Teeth Dental —Sutton
- £35,000 - £45,000 a year
- Full-time
- Recruiting
- Organisational skills
- Front desk
Quick apply
4d
NHS 111 Health Advisor
Practice Plus Group IUC —Dorking
- £12.71 - £16.33 an hour
- Weekend availability
- Computer literacy
- Organisational skills
- Computer skills
- Paid training
- Annual leave
Mobile Hearing Aid Audiologist, Guildford
Leightons Opticians & Hearing Care —Guildford
- £50,000 - £120,000 a year
- Patient care
- Annual leave
- Gym membership
ADHD Assessor for Children (Self-employed)
Paloma Health —London
- Full-time
- Remote
- Experience working with children
- Communication skills
- Time management
Project Coordinator, Data Monitoring - Entry Level
Medpace, Inc. —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Bachelor's degree
- Annual leave
- Work from home
Specialist Support Worker- Adolescent Service
London Borough of Sutton —Sutton
- £38,256 - £46,968 a year
- Weekend availability
- Hybrid work
- Annual leave
- Employee discount
3d
eClinical Coordinator (London, Entry Level)
Medpace, Inc. —London
- Full-time
- Microsoft Word
- Software troubleshooting
- English
- Annual leave
- Work from home
Quality Manager
Communitas Clinics —Croydon
- Up to £55,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
Quick apply
Mental Health & Acute Trusts Partnership Lead
Change Grow Live —London
- £40,889.21 - £45,583.51 a year
- Communication skills
- Employee discount
- Referral programme
Project Assistant - Clinical Safety
Medpace, Inc. —London
- Full-time
- English
- Administrative experience
- Organisational skills
- Annual leave
- Work from home
4d
Travel & Customer Service Coordinator
Suvoda —London
- Part-time
- Remote
- Spanish
- English
- Hotel
Quick apply
11d
Patient Services Manager
Physio on the Green —London
- £30,000 - £35,000 a year
- Full-time
- Management
- English
- Administrative experience
Quick apply
Junior Project Manager
M3EU —London
- Full-time
- Remote
- Writing skills
- Project management
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
11d
111 First Crisis Hub Practitioner
South London and Maudsley NHS Foundation Trust —London
- £45,953 - £54,254 a year
- Full-time
- Team management
- Mentoring
- Annual leave
10d
Ambulance Operations Controller (Control Room / Dispatch)
Secure 24 - Specialist Mental Health Ambulance Service —Crawley
- £12.75 - £13.36 an hour
- Full-time
- Computer skills
- In-person
- Leadership
Quick apply
3d
Medical Secretary/Administrator
Cognyfi —Reigate
- From £26,000 a year
- Full-time
- Databases
- Business development
- Recruiting
Quick apply
4d
People Advisor - 12 Month FTC
Doctor Care Anywhere —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Work from home
Quick apply
3d

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Quality and Locations Compliance Officer

Communitas Clinics -
Croydon

Quick apply

Job details

Permanent | Full-time
£35,000 a year

Qualifications

Meeting coordination
Stakeholder liaison
Compliance audits
Microsoft Office Suite
Complaint handling
Microsoft Office
Administrative experience
Organisational compliance experience
Compliance management
Quality assurance
Stakeholder coordination
Continuous improvement
Continuous improvement cycles oversight
Care Quality Commission compliance oversight
Clinical audit participation
Clinical audit
Clinical compliance monitoring
Organisational skills
Contracts
Clinical quality improvement projects
Care Quality Commission standards
Communication skills
Internal quality assurance
Corporate regulatory compliance oversight
Analytics
Stakeholder management

Full job description

Are you passionate about healthcare quality, compliance, and making a real difference to patient care?

We are looking for a proactive and motivated Quality and Locations Compliance Officer to join our growing Quality Team. This is an exciting opportunity for someone who wants to build a long-term career in healthcare quality, governance, compliance, and patient safety while gaining hands-on experience across a range of clinical services.

Working closely with Service Managers, clinical teams, and operational colleagues, you will support the delivery of safe, effective, and compliant services across an allocated portfolio of clinic locations. You will play a key role in monitoring quality standards, conducting audits, supporting governance processes, and driving continuous improvement initiatives that positively impact patient experience and service performance.

If you are ambitious, eager to learn, and looking for a role with genuine progression opportunities, we'd love to hear from you.

What You'll Be Doing:

Quality Assurance & Compliance

You will act as a key quality and compliance resource for allocated clinic locations by:

Conducting routine site visits, compliance audits, and quality reviews.
Monitoring compliance against organisational, contractual, and regulatory standards.
Identifying areas for improvement and supporting teams to implement actions.
Tracking and monitoring actions arising from audits, inspections, and reviews.
Maintaining accurate audit records and compliance documentation.
Supporting services to maintain inspection readiness and regulatory compliance.
Escalating significant risks, concerns, or recurring issues to the Quality Manager.

Governance & Quality Support

You'll help strengthen governance processes across the organisation through:

Supporting the delivery of the clinical governance framework.
Coordinating governance meetings, including agendas, minutes, and action tracking.
Assisting with clinical audit programmes and reporting activities.
Supporting policy, procedure, and SOP reviews.
Helping services prepare for inspections, external audits, and commissioner visits.

Complaints, Incidents & Patient Safety

You will contribute to a culture of learning and improvement by:

Maintaining complaints, incident, and significant event tracking systems.
Supporting investigations and information gathering.
Assisting with reports, responses, and governance documentation.
Monitoring actions arising from complaints and incidents.
Identifying trends and themes to support organisational learning.
Promoting the sharing of lessons learned across teams.

Quality Improvement

You will actively support initiatives that drive service excellence by:

Assisting with quality improvement projects across services and locations.
Collecting and analysing quality and performance data.
Supporting improvements identified through audits, incidents, complaints, and feedback.
Promoting best practice and continuous learning across teams.

Information Governance

You will help ensure compliance with information governance requirements by:

Supporting Subject Access Requests (SARs), Freedom of Information (FOI) requests, and data rectification requests.
Maintaining information governance records and documentation.
Supporting compliance with organisational information governance policies.
Working with the Data Protection Officer as required.

About You

We are looking for someone who is organised, analytical, and passionate about improving quality within healthcare services.

Essential Requirements

Experience within healthcare quality, governance, compliance, audit, or administration.
Experience working in a healthcare, community, primary care, or regulated environment.
Understanding of quality assurance, governance, and compliance processes.
Strong organisational and administrative skills.
Ability to analyse information and identify trends, risks, and improvement opportunities.
Excellent written and verbal communication skills.
Strong relationship-building and stakeholder engagement skills.
Ability to work independently and manage competing priorities.
Proficiency in Microsoft Office and electronic information systems.
Willingness to travel regularly between clinic locations.

Desirable

Experience supporting audits, inspections, or compliance reviews.
Experience supporting complaints, incidents, or governance activities.
Experience contributing to quality improvement projects.
Knowledge of CQC requirements, NHS governance, and healthcare compliance frameworks.
Understanding of patient safety principles and PSIRF.
Aspiration to progress into a Quality Lead or Quality Manager position.

Why Join Us?

This is more than a compliance role. It's an opportunity to develop into a future leader within healthcare quality and governance.

We are committed to investing in our people and supporting career progression through structured development, mentoring, and practical experience.

Pay: £35,000.00 per year

Work Location: Hybrid remote in Croydon CR9

Quick apply

Refine Your Search

patient services manager jobs in ashtead, sry

Quality and Locations Compliance Officer

Complaints Manager

Patient Advice & Liaison Service (PALS) Manager

Multi-Site Patient Services & Operations Manager

NHS 111 Health Advisor

Mobile Hearing Aid Audiologist, Guildford

ADHD Assessor for Children (Self-employed)

Project Coordinator, Data Monitoring - Entry Level

Specialist Support Worker- Adolescent Service

eClinical Coordinator (London, Entry Level)

Quality Manager

Mental Health & Acute Trusts Partnership Lead

Project Assistant - Clinical Safety

Travel & Customer Service Coordinator

Patient Services Manager

Junior Project Manager

111 First Crisis Hub Practitioner

Ambulance Operations Controller (Control Room / Dispatch)

Medical Secretary/Administrator

People Advisor - 12 Month FTC

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