Technical support specialist Work, Jobs in Ashton Under Lyne, Gtm (with Salaries)

Specialist, Client Operations Representative II
The Bank of New York Mellon Corporation —Manchester
- Weekend availability
- Bachelor's degree
- AI
- Communication skills
7d
Specialist, Client Processing Representative I
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Office
- Bachelor's degree
- Communication skills
Customer Solutions Sustainability Development & Implementation Specialist (flexible in European countries)
UPS —Manchester
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
IT Engineer
Luxfer MEL Technologies - UK —Swinton
- Full-time
- English
- Microsoft Office
- Travel
Quick apply
Inspector
Brookhouse Aerospace —Darwen
- ERP systems
- System design
- Continuous improvement
- Life insurance
- Referral programme
2d
Technical Underwriter - Care
Markel International Services Ltd —Manchester
- Analysis skills
- Leadership
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
7d
Senior Data Governance Specialist
Lonza —Manchester
- Full-time
- Hybrid work
- Work from home
2d
NIRO Technical Advisor (Secondment - 24 months)
National Nuclear Laboratory —Risley
- Analysis skills
- Leadership
6d
Technical Lead (App)
Royal London —Alderley Edge
- Annual leave
3d
Software Technical Specialist
MBDA —Bolton
- £65,000 - £80,000 a year
- Hybrid work
- C++
- Software development
- Free parking
Technical Lead
Verlingue —Manchester
- £50,000 a year
- Full-time
- Microsoft Office
- Leadership
- Communication skills
Quick apply
Managed Services - Powerapps Developer
HSO Group B.V. —Manchester
- Azure
- DevOps
- Analysis skills
Quick apply
Service Engineer
Endress+Hauser UK —Manchester
- £45,000 - £50,000 a year
- Temporary
- Customer service
- Computer literacy
- Engineering
- Annual leave
RePower Program: Product Engineering Specialist
Cummins Inc. —Huddersfield
- Full-time
- Engineering
- No degree
- Relocation assistance
Associate Director Town Planning (Infrastructure Planning)
WSP —Manchester
- Project management
Product Manager
Waters Corporation —Wilmslow
- Hybrid work
- Microsoft Powerpoint
- Sales
- Computer literacy
5d
Conveyancer
Eventus Recruitment Group —Manchester
- £36,000 - £60,000 a year
- Hybrid work
- Microsoft Office
- Organisational skills
- Financial services
- Annual leave
- Employee assistance programme
Senior Associate, Catastrophic Injury, 10+ PQE
Kennedys Law - UK —Manchester
- Full-time
- Communication skills
Engineering Manager
ASSYSTEM —Bolton
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Project management
Quick apply
Innovation Reliefs Assistant Manager
RSM UK —Manchester
- Full-time
- Hybrid work
- Tax experience

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Specialist, Client Operations Representative II

The Bank of New York Mellon Corporation -
Manchester

Apply Now

Job details

Full-time
7 days ago

Qualifications

Bachelor's degree
AI
Communication skills

Full job description

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role Client Operations Representative to join our Global Collateral Operations team. This role is located in Manchester, UK.

In this role, you’ll make an impact in the following ways:

Work with external clients to resolve complex day-to-day issues and direct them to appropriate resources at BNY.
Support clients in addressing and resolving complex operational and technical issues, ensuring requests are executed.
Apply advanced problem-solving skills, judgment, and experience to analyze information and deliver high-quality service to a specialized client base.
Provide clients with information related to BNY’s products and services across multiple lines of business and geographies, leveraging an in-depth understanding of broader BNY services and offerings.
Use communication skills to deliver high quality service to a specialized client base by handling external client queries (phone and email) related to securities settlement / payments / collateral optimization.
Escalate non-routine or complex issues to a more senior level.
Maintain client relationships and perform regular service call reviews to increase efficiency and foster a cooperative relationship with our clients.
Understand credit exposure and communicate clearly on failing items.
Develop and maintain internal procedures.
Perform analysis on behalf of clients and internal stakeholders.
Ensure client activity and account setups are optimal, collaborate internally to improve future product offering.
Update/develop KRI/KPI’s to monitor client activity and suggest improvements based on these indicators.
Occasional weekend work required.

To be successful in this role, we’re seeking the following:

Bachelor’s degree or the equivalent combination of education and experience.
Significant work experience preferred.
Experience in an operational area and/or client services preferred.
Strong AI and digital tools capability; light coding experience is a plus
Proven ability to identify innovative solutions and new opportunities using the latest technology
Strong communication and problem-solving skills.
Ability to work independently and collaboratively within a team environment.
No direct people leadership responsibility.
Ability to thrive in a fast-moving, dynamic environment and to handle and prioritize multiplicity of tasks during the day and at certain points in the day as well as continuously able to learn.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a few of our recent awards:

America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Apply Now

Refine Your Search

technical support specialist jobs in ashton under lyne, gtm

Specialist, Client Operations Representative II

Specialist, Client Processing Representative I

Customer Solutions Sustainability Development & Implementation Specialist (flexible in European countries)

IT Engineer

Inspector

Technical Underwriter - Care

Senior Data Governance Specialist

NIRO Technical Advisor (Secondment - 24 months)

Technical Lead (App)

Software Technical Specialist

Technical Lead

Managed Services - Powerapps Developer

Service Engineer

RePower Program: Product Engineering Specialist

Associate Director Town Planning (Infrastructure Planning)

Product Manager

Conveyancer

Senior Associate, Catastrophic Injury, 10+ PQE

Engineering Manager

Innovation Reliefs Assistant Manager

I want to receive the latest job alerts for technical support specialist in ashton under lyne, gtm

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