It support technician Work, Jobs in Aston Clinton, Bkm (with Salaries)

IT Support Technician
The Hospice of St Francis —Berkhamsted
- £27,000 a year
- Part-time
- Windows
- SharePoint
- IT
- Free parking
- Health & wellbeing programme
Quick apply
Technical Support and Operations Assistant
Viewpoint Videos Ltd —Thame
- £27,000 - £29,000 a year
- Weekend availability
- CRM software
- Customer service
- Microsoft Office
- Free parking
Quick apply
7d
1st Line IT Support Technician
Makita UK —Milton Keynes
- Full-time
- Customer service
- Windows
- Driving
- Free parking
Quick apply
2d
IT Specialist
AutoIdeal —Welwyn
- £900 a week
- Full-time
- Software troubleshooting
- Customer service
- IT
Quick apply
9d
Tier 1 Technical Support Engineer
8x8, Inc. —Aylesbury
- Monday to Friday
- Customer service
- English
- Computer networking
10d
IT Support Officer
University of Oxford —Oxford
- £32,108 - £40,514 a year
- Full-time
- Windows
- Continuous improvement
- IT
- Annual leave
IT Support Technician
MAL Contractors (Civil Engineering) Ltd —London
- £24,420.00 - £47,101.73 a year
- Temporary
- Software troubleshooting
- Customer service
- Windows
Quick apply
22h
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- 12 hour shift
- Salesforce
- Microsoft Office
- Analysis skills
IT Service Desk Analyst
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
- Employee assistance programme
3d
IT Technician
Whitmore High School —Harrow
- £29,622 a year
- Full-time
- Windows
- IT
- School
- Annual leave
6d
1st/2nd Line IT Support Engineer
Haus of HR —Olney
- £25,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- IT
- Annual leave
Quick apply
8d
1st Line IT Support Technician
Whitelands Academy —Bicester
- £26,403 - £34,434 a year
- Azure
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
IT Intern (Part-time)
Imprivata —Uxbridge
- £19 - £20 an hour
- Part-time
- Customer service
- Windows
- Microsoft Office
Junior IT Technician
Summer Fields School Trust Ltd —Oxford
- £26,000 - £27,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Free parking
- Employee assistance programme
Quick apply
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply
Second Line Technical Support Analyst
Kinetic Software —Milton Keynes
- £32,000 - £39,000 a month
- Hybrid work
- Azure
- SQL
- Communication skills
- Employee assistance programme
- Employee discount
IT Support Technician
Browne —Kings Langley
- £30,000 - £40,000 a year
- Full-time
- Azure
- Travel
- SharePoint
Quick apply
Technical Support Officer
Dacorum Borough Council —Hemel Hempstead
- £32,067 - £33,642 a year
- Full-time
- Organisational skills
- Communication skills
- Negotiation
- Flexible schedule
1d
IT Support Officer
University of Oxford TSS —Oxford
- £16.92 an hour
- Temporary
- Windows
- Communication skills
Level 2 IT Engineer
Azteq Group Limited —Beaconsfield
- £24,420.00 - £53,402.02 a year
- Full-time
- Hybrid work
- Customer service
- Driving
- Travel
- Free parking
Quick apply

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IT Support Technician

The Hospice of St Francis
Berkhamsted

Quick apply

Job details

Part-time
£27,000 a year

Benefits

Free parking
Health & wellbeing programme
Company pension
Employee discount
Bereavement leave
Sick pay
On-site parking

Qualifications

Windows
Technical support
SharePoint
IT
Intune

Full job description

Main Duties & Responsibilities

The IT team supports the Hospice by delivering reliable, responsive technical services to staff, our retail shops, and the systems that help care for patients. In a small hospice environment, this role works closely with the on‑site Head of IT and Systems and is a key, visible part of day‑to‑day service delivery.

The IT support technician will play an important role in providing hands‑on technical support and helping to maintain the hospice’s IT infrastructure. This includes supporting clinical and administrative systems, resolving technical issues, and assisting with small projects and improvement activities.

You will be responsible for:

· Providing technical support to end-users, resolving hardware and software issues.

· Providing administrative and end user support for the following services Microsoft 365 suite (e.g. SharePoint, OneDrive, Exchange, Intune)

· Assisting in the deployment, configuration, and maintenance of IT equipment.

· Configuring and maintaining network infrastructure, including routers, switches, firewalls, and wireless access points.

· Administering servers, including installation, configuration, decommissions, and maintenance of operating systems and server applications.

· Managing user accounts, permissions, and access control.

· Installing, configuring, and updating software applications and operating systems.

· Conducting software license management and ensure compliance.

· Collaboration with Head of IT & Systems, and Heads of Department to plan and improve IT projects.

· Assessing and recommending hardware and software upgrades based on organisational needs and technological advancements.

· Staying informed about cybersecurity trends and proactively address potential vulnerabilities.

· Maintaining accurate and up-to-date documentation of IT systems, configurations, and procedures.

· Creating user guides and documentation to assist end-users in resolving common issues.

· Providing training to end-users on IT systems and best practices.

· Liaising with IT vendors for support and warranty services.

· Being available for critical out-of-hour calls.

· Responding promptly to IT emergencies, such as system outages or security incidents.

Qualifications, Skills, Experience, Knowledge & Approach

· Experienced in troubleshooting IT issues from desktops / laptops; Windows 10,11 all the way through to printers and AV equipment.

· Experienced in Microsoft 365 apps administration and end user support (Office apps, SharePoint, OneDrive, Intune)

· Demonstrable experience in a similar role

· Service desk support 1st or 2nd line support experience

· Excellent team player; flexible; responsive; takes ownership and can work on the detail in a real time environment

· Pro-active; identifying areas to improve and processes to introduce consistent results

· Ability to develop effective and supportive relationships with colleagues and IT partners

· Actively contribute to and enjoy being part of a team

· Ability to support staff and volunteers

Communication

· Able to communicate exceptionally well with others, internal and external to The Hospice

· Able to explain highly technical items to non-technical people

· Ability to quickly build a rapport and establish relationships with internal and external stakeholders, based on trust and understanding

· Ability to understand and act upon the principles of excellent customer service

Decision Making

· Self-motivated with the ability to think and adapt quickly

· Excited by change, able to work with agility and adapt to changing demands

Mental & Physical Consideration

· Ability to organise time effectively, prioritising workload, meeting deadlines and being proficient at multi-tasking

Working Conditions & Environment

· Able to work some evenings and weekends, if required

· Must be able to drive and have access to own car and be covered for business use

Health & Safety

· Understand and comply with all Health and Safety, Fire and Infection Control regulations

· Complete all mandatory training and ensure compliance of direct reports and contractors

Appointment is subject to an enhanced Disclosure & Barring Service check

Please note; applicant shortlisting will take place as and when suitable individuals apply. As such, we would strongly encourage early applications. We reserve the right to close this vacancy early should a suitable candidate be appointed. Interview arrangements will be communicated via email, so please check your email regularly. If you do not hear from us within 2 weeks of the closing date, unfortunately your application has been unsuccessful.

Pay: £27,000.00 per year

Benefits:

Bereavement leave
Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Work Location: In person

Quick apply

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