Customer experience manager Work, Jobs in Audenshaw, Gtm (with Salaries)

Guest Experience, Marketing & Partnerships Manager
Holiday lets —Prestwich
- £35,000 a year
- Part-time
- Hospitality
- Sales
- In-person
- Flexible schedule
Quick apply
Customer and Trading Manager - Nightshift
Sainsbury's —Ashton-Under-Lyne
- £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
8d
Customer Service & Operations Manager
Sustain Homes Limited —Didsbury
- From £38,000 a year
- Full-time
- Customer service
- Project management
- Organisational skills
Quick apply
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
Assistant General Manager-Experience & Innovation
Metropolitan Council —Heywood
- £165,339.20 - £330,678.40 a year
- Full-time
- Management
- Master's degree
- Administrative experience
- Employee assistance programme
- Life insurance
13d
Area Manager
Lidl —Burnley
- £66,000 - £94,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
Operations Manager
Wire and Sky —Manchester
- £38,000 - £42,000 a year
- Weekend availability
- Sales
- Customer service
- IT
Quick apply
13d
Lead Customer Experience Manager
Sainsbury's —Oldham
- £36,250 a year
- Management
- Leadership
- Employee discount
3d
Senior Manager - Customer Services Business Operations
The Co-operative Bank —Manchester
- Up to £90,000 a year
- Full-time
- Hybrid work
- Financial services
4d
Warehouse/Retail Store Manager
Rogers Wholesale Foods Ltd —Stockport
- £35,000 - £37,595 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
Quick apply
12d
Customer Experience Team Manager
Premier Estates Ltd —Macclesfield
- Monday to Friday
- Customer service
- Annual leave
- Referral programme
Assistant Manager
Five Guys UK —Manchester
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
Customer Service Desk Manager
Hybrid Asset Solutions LTD —Manchester
- £30,000 - £35,000 a year
- Full-time
- Management
- Customer service
- In-person
- Free parking
- Referral programme
Quick apply
3h
Customer Service & Sales Advisor
Stellantis &You —Salford
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
13d
Barista
Starbucks —Hyde
- Weekend availability
- Store discount
- Employee assistance programme
Branch Manager - Ashton-Under-Lyne
Hays Travel —Ashton-Under-Lyne
- Full-time
- Sales
- Customer service
- Supervising experience
- Annual leave
- Employee discount
Duty Manager
Wire and Sky —Manchester
- £30,000 - £32,000 a year
- Weekend availability
- Management
- Supervising experience
- IT
Quick apply
13d
Assistant Branch Manager
City Plumbing —Ashton-Under-Lyne
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee assistance programme
Deputy Manager
Aldi —Manchester
- £14.75 - £15.72 an hour
- Customer service
- Time management
- Annual leave
Commissioning Officer
Tameside Council —Tameside
- £34,434 - £39,152 a year
- Call to connect
- English
- Project management
- Organisational skills
12d

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customer experience manager jobs near audenshaw, gtm

Guest Experience, Marketing & Partnerships Manager

Holiday lets
Prestwich

Quick apply

Job details

Part-time
£35,000 a year

Benefits

Flexible schedule

Qualifications

Hospitality
Sales
Leadership
Communication skills
Marketing

Full job description

** Please note only applications submitted with a CV and Covering Letter by email to [email protected] will be considered. We will not consider applications submitted via indeed**

Guest Experience, Marketing & Partnerships Manager

Supreme Escapes, Prestwich (M25 0DB)
Part-Time – 25 Hours Per Week
4 Days Office Based + 1 Flexible Day
Salary Equivalent to £35,000 Full Time (Pro Rata)

We are an established luxury accommodation brand with a successful and growing portfolio of exceptional group stay properties across the UK.

We are now looking for a highly organised, commercially minded and creative individual to take ownership of the guest experience, occupancy growth and marketing performance of our North Wales and West Yorkshire portfolio.

This is an exciting opportunity for someone who wants to make a genuine impact. You will have the autonomy to shape guest experience, develop marketing initiatives, build strategic partnerships and drive occupancy growth across a portfolio of unique luxury properties.

We are looking for someone with exceptional communication skills, a strong understanding of marketing and customer engagement, and the ability to convert enquiries into bookings whilst maintaining the outstanding guest experience and review standards that Supreme Escapes is known for.

Working alongside our Property Maintenance & Compliance Manager, you will play a key role in ensuring operational excellence whilst helping to grow the portfolio through creative marketing, relationship building and sales initiatives.

Main Responsibilities

Guest Experience & Sales

Managing guest communication from initial enquiry through to post checkout feedback
Responding quickly, professionally and confidently across Airbnb, Booking.com, direct booking channels and social media platforms
Converting enquiries into bookings through exceptional communication and customer service
Maximising occupancy levels, guest satisfaction and review scores
Driving increased revenue with a particular focus on midweek bookings and repeat business
Creating and developing guest packages, experiences and promotional offers
Maintaining the existing exceptional guest experience standards and reputation

Marketing, Partnerships & Brand Growth

Planning and creating engaging social media content across multiple platforms
Developing marketing campaigns to increase brand awareness, occupancy and direct bookings
Creating promotional packages and partnership opportunities
Building relationships with local businesses, wedding venues, corporate organisations, tourism providers and referral partners
Reaching out proactively to companies and organisations to secure accommodation partnerships and corporate bookings
Identifying new sales opportunities and innovative ways to increase occupancy across the portfolio
Monitoring booking performance and identifying growth opportunities
Strengthening the property brand across every customer touchpoint

Operations

Identifying and implementing guest experience improvements
Providing some evening and weekend guest responses where required (incorporated into flexible working hours)
Working collaboratively with our Property Maintenance & Compliance Manager, with some crossover in operational responsibilities and annual leave cover
Supporting the continued development of systems, processes and operational efficiencies across the portfolio

About You

We are looking for someone who is:

An exceptional communicator with outstanding written and verbal communication skills
Confident, professional and personable when dealing with guests, businesses and corporate clients
Commercially aware with a naturally sales focused mindset
Creative and confident producing marketing content and campaigns
Passionate about hospitality and customer experience
Highly organised with strong attention to detail
Comfortable managing multiple properties and priorities
Confident using booking platforms, social media and digital marketing tools
Proactive, positive and solutions focused
Motivated by growth, performance and continuous improvement

What We Offer

A friendly and supportive office environment
Flexible working structure
Opportunity to shape and develop a newly created role
Autonomy to influence marketing, partnerships, guest experience and occupancy growth
Long term progression within an established, high performing luxury accommodation brand with continued expansion plans

Application Process

To apply, please send:

Your CV
A Cover Letter
Examples of previous marketing campaigns, social media content, creative projects or a portfolio of work demonstrating your communication and marketing abilities

** Please note only applications submitted with a CV and Covering Letter by email to [email protected] will be considered. We will not consider applications submitted via indeed**

Pay: £35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in audenshaw, gtm

Guest Experience, Marketing & Partnerships Manager

Customer and Trading Manager - Nightshift

Customer Service & Operations Manager

Customer Service Manager X2

Assistant General Manager-Experience & Innovation

Area Manager

Operations Manager

Lead Customer Experience Manager

Senior Manager - Customer Services Business Operations

Warehouse/Retail Store Manager

Customer Experience Team Manager

Assistant Manager

Customer Service Desk Manager

Customer Service & Sales Advisor

Barista

Branch Manager - Ashton-Under-Lyne

Duty Manager

Assistant Branch Manager

Deputy Manager

Commissioning Officer

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