Technical support advisor Work, Jobs in Aust, Gls (with Salaries)

Customer Support Advisor
Zellis —Bristol
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave
Fraud and Cyber Prevent, Protect, Prepare Advisor - South West Regional Organised Crime Unit (SWROCU)
Avon and Somerset Constabulary —Almondsbury
- £33,603 - £35,772 a year
- Full-time
- Hybrid work
- Computer literacy
- Travel
12d
Specialist Mortgage Advisor
GoBear Loans —Cardiff
- £35,000 - £60,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
Health and Safety Manager
HallMark Veterinary & Compliance Services —Berkeley
- From £55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Travel
Quick apply
Infrastructure Engineers (DV Security Clearance )
CGI —Bristol
- Full-time
- Engineering
- Communication skills
Quick apply
AC Technical Support Advisor
Daikin Industries Ltd. —Bristol
- Full-time
- Schematics
- Communication skills
Quick apply
Security Technical Risk Advisor
BT Group —Chippenham
- Full-time
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
Business Development Manager (Maritime)
CGI —Chippenham
- Full-time
- Sales
- Business development
- Presentation skills
Quick apply
Customer Service Advisor
TELUS Agriculture & Consumer Goods —Ross-on-Wye
- Full-time
- Hybrid work
- Customer service
- Travel
- Computer skills
Quick apply
Policy Advisor
Ministry of Housing, Communities and Local Government —Bristol
- £44,004 a year
- Part-time
- English
- Presentation skills
- Communication skills
5d
Protective Security Advisor
Office for National Statistics —Newport
- £28,138 - £32,953 a year
- Full-time
- Presentation skills
- Organisational skills
3d
Lead Training and Development Advisor
Geoquip Marine —Bristol
- Travel
- Annual leave
- Employee assistance programme
5d
Delivery Consultant (DevOps), Professional Services, UK NatSec, WWPS
AWS EMEA SARL (UK Branch) —Bristol
- Full-time
- Military
- DevOps
- AWS
Prison Offender Manager - Non-operational - Part time
Ministry of Justice —Wotton-under-Edge
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Case management
- Annual leave
12d
Prison Offender Manager - Non-operational - Full Time
Ministry of Justice —Wotton-under-Edge
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Case management
- Annual leave
12d
Insider Risk Mitigation Advisor
HM Revenue and Customs —Bristol
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Microsoft Office
- Presentation skills
- Work from home
- Flexible schedule
6d
Technical Specialist (Data and Information) - 35667
Environment Agency —Bristol
- £43,198 a year
- Full-time
- Remote
- Presentation skills
- Travel
- HTML
- Flexible schedule
9d
Senior Technical Advisor
Etex Group —Bristol
- AutoCAD
- Construction experience
- Communication skills
12d
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Bristol
- Full-time
- Azure
- Military
- Salesforce
Manager, Sourcing & Procurement (Defence), Supply Chain and Network Operations
Deloitte —Bristol
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office

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Customer Support Advisor

Zellis -
Bristol

Apply Now

Job details

Permanent

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Zendesk
Continuous improvement
Communication skills

Full job description

About the role

Moorepay makes payroll and HR easy for thousands of UK businesses and has done for over 50 years. With an ambitious growth plan, this is an exciting time to join the Moorepay team: to build a career, drive change, and help supercharge our customer support. If you love the idea of working in a customer-centric, people-focused, fast-paced and data-driven role, then we want to hear from you!

As a Customer Support Advisor, you’ll support customers using Moorepay’s HR and payroll software, helping resolve queries and ensuring they get the most value from the platform. You will help improve the product by raising issues and new functionality requirements. You will be a subject matter expert on our applications and focused on service delivery to provide a great customer experience.

Key Responsibilities

Manage customer queries via Zendesk and phone, resolving issues within SLAs
Take ownership of the customer journey, ensuring a high quality experience
Troubleshoot application issues and support customers in using the platform effectively
Work closely with internal teams including Technical Support, Sales and Customer Success
Log all interactions accurately and provide clear updates to customers
Raise bugs and suggest product improvements
Share knowledge with the team and stay up to date with product updates and industry changes
Support continuous improvement in service delivery and customer experience

This is a hybrid role with three days a week based in our Swinton office. Some travel to other offices may be required from time to time.

Skills & experience

You will have experience of working with applications.
You have previously worked with SaaS products.
You are an analytical thinker with an innovative approach to problem solving.
You can work to deadlines with appropriate prioritisation.
You can take ownership of decision making when required.
You are comfortable working with others, building effective working relationships with clients and colleagues.
You have excellent communication skills, both written and verbal.
You embrace change as technology, products and services evolve.

Benefits & culture

Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We’re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!

To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.

Here’s what you’ll gain if you join our team:

A career packed with opportunity, in a stable and growing company.
A comprehensive programme of learning and development.
Competitive base salary.
25 days annual leave, with the opportunity to buy more. You’ll even get your birthday off as well!
Private medical insurance.
Life assurance 4x salary.
Enhanced pension with up to 8.5% employer contributions.
A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

Apply Now

Refine Your Search

technical support advisor jobs in aust, gls

Customer Support Advisor

Fraud and Cyber Prevent, Protect, Prepare Advisor - South West Regional Organised Crime Unit (SWROCU)

Specialist Mortgage Advisor

Health and Safety Manager

Infrastructure Engineers (DV Security Clearance )

AC Technical Support Advisor

Security Technical Risk Advisor

Business Development Manager (Maritime)

Customer Service Advisor

Policy Advisor

Protective Security Advisor

Lead Training and Development Advisor

Delivery Consultant (DevOps), Professional Services, UK NatSec, WWPS

Prison Offender Manager - Non-operational - Part time

Prison Offender Manager - Non-operational - Full Time

Insider Risk Mitigation Advisor

Technical Specialist (Data and Information) - 35667

Senior Technical Advisor

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Manager, Sourcing & Procurement (Defence), Supply Chain and Network Operations

I want to receive the latest job alerts for technical support advisor in aust, gls

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