Customer service manager Work, Jobs in Axbridge, Som (with Salaries)

Tour Manager
Thatchers Cider Company —Winscombe
- Weekend availability
- Customer service
- Presentation skills
- Organisational skills
Customer Service Manager
Smurfit Westrock —Weston-super-Mare
- Full-time
- Continuous improvement
- Team management
- Travel
- Annual leave
Area Sales Manager
Southern Counties Leisure —Highbridge
- £30,000 - £35,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Business development
- Travel
Quick apply
4d
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
Hotel Manager
TravelodgeHotels —Weston-super-Mare
- £31,000 a year
- Full-time
- Bar
- Customer service
- Hotel
- Annual leave
- Employee discount
Quick apply
Regional Facilities Manager
Urbanbubble —Cardiff
- £55,000 - £65,000 a year
- Full-time
- Microsoft Word
- Recruiting
- Annual leave
- Sick pay
Quick apply
4d
Customer Resolutions Manager
Zellis —Bristol
- Hybrid work
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
10d
Customer Experience Manager
ArribaCom Communications Ltd. —Cardiff
- £25,420.00 - £58,449.50 a year
- Full-time
- Spanish
- Data analysis skills
- English
- Health & wellbeing programme
- Flexitime
Quick apply
NPD Project Manager
The Newt in Somerset —Galhampton
- Up to £50,000 a year
- Full-time
- No experience needed
- Hotel
- Bakery
- Annual leave
- Employee assistance programme
Quick apply
Team Leader
Serco Group —Bristol
- £32,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER
INDITEX —Cardiff
- Full-time
- Customer service
- Retail management
- Cash handling
Quick apply
Interim General Manager
Innoflate —Newport
- £32,000 - £36,000 a year
- Weekend availability
- In-person
- Training & development
- Leadership
- Free parking
- Store discount
Quick apply
Chief Digital Officer
Vivobarefoot —Bristol
- Hybrid work
- CRM software
- ERP systems
- AI
Customer Experience Manager
Jalla Transport & Mobility Services Ltd. —Cardiff
- £25,420.00 - £58,449.50 a year
- Full-time
- Spanish
- Customer service
- Data analysis skills
- Flexitime
Quick apply
Assistant Conference and Events Manager
The Celtic Collection —Newport
- £35,963 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Employee discount
Travel Operations Director
TravCare Holidays Ltd —Bristol
- £78,000 - £98,000 a year
- Full-time
- Hotel
- Team management
- Budgeting
Quick apply
2d
Operations Manager
Hotel Indigo Bath —Bath
- £50,000 a year
- Full-time
- Hotel
- Continuous improvement
- Team management
- Employee assistance programme
- Referral programme
Quick apply
Assistant Service Manager
Mon Motors —Bristol
- Full-time
- Customer service
- Continuous improvement
- Conflict management
Quick apply
11d
Business Development Manager (BDM) - Bristol- Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Bristol
- £35,875 a year
- Full-time
- Remote
- Business development
- Presentation skills
- Referral programme
Quick apply
Business Development Manager (BDM) - Newport- Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Newport
- £35,875 a year
- Full-time
- Remote
- Business development
- Presentation skills
- Referral programme
Quick apply

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customer service manager jobs near axbridge, som

Tour Manager

Thatchers Cider Company
Winscombe

Apply Now

Job details

Permanent

Qualifications

Venue and attractions experience
Guest relations
Customer service
Presentation skills
Providing product samples
Organisational skills
Customer interaction

Full job description

Who are Thatchers Cider?

Thatchers Cider is a fifth generation family owned business based in Somerset, who have been turning apples into quality cider since 1904. We’ve grown a lot since then, thanks to big investments in marketing, people development, innovative tech, and our world-class cider mill. But guess what? We’re just getting started.

The Role & Responsibilities

We are looking for an enthusiastic, organised and people-focused Tour Manager to lead and develop the visitor experience at Myrtle Farm. This role will be responsible for delivering engaging, informative and memorable tours that showcase the Thatchers story, our cider-making heritage, our orchards and our commitment to quality. The Tour Manager will ensure every visitor receives a warm welcome and leaves with a strong understanding of our brand, values and passion for cider-making.

Key Responsibilities

Lead, manage and develop the tour experience at Myrtle Farm, ensuring tours are consistently engaging, informative and professionally delivered.
Welcome visitors and create a positive first impression of Thatchers, delivering excellent customer service at every stage of the visit.
Tell the Thatchers story with confidence, covering our history, cider-making process, orchards, products and Somerset heritage.
Coordinate tour bookings, schedules, group visits and visitor communications, ensuring a smooth and well-organised experience.
Work closely with colleagues across the cider mill, shop, Railway Inn and the wider business to ensure visitors receive an authentic and joined-up experience.
Ensure all tours are delivered safely and in line with site rules, health and safety requirements and food production standards.
Maintain high standards of presentation across visitor areas, ensuring tour routes, tasting areas and guest spaces are clean, tidy and welcoming.
Support tasting sessions, product sampling, and visitor engagement activities in a responsible and knowledgeable way
Gather visitor feedback and use it to continually improve the tour experience.
Represent the Thatchers brand with pride, professionalism and enthusiasm.

What we're looking for

A confident communicator who enjoys meeting people and bringing stories to life.
Previous experience in tourism, hospitality, events, customer service, retail or visitor attractions would be beneficial.
Excellent organisational skills, with the ability to manage bookings, schedules and visitor expectations.
A warm, friendly and professional approach, with a strong focus on customer experience.
An interest in cider, food and drink, farming, heritage or local tourism.
Comfortable presenting to groups of different sizes and adapting style to suit different audiences.
Able to work flexibly, including occasional weekends, evenings or seasonal events where required.
A proactive team player who can work independently and use initiative.

What we offer

Competitive salary and benefits.
The opportunity to be part of a proud Somerset family business with a long standing heritage.
Training and support to develop your knowledge of cider-making, our products and the Thatchers story.
The chance to play a key role in shaping and growing the visitor experience at Myrtle Farm.

Apply Now

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