End associate Work, Jobs in Baildon, Wyk (with Salaries)

Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
Recruitment (Executive Search) Project Support (6 month FTC)
Gatenby Sanderson Ltd —Leeds
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Work from home
- Sick pay
Quick apply
14d
Finance Business Partner Analyst
TransUnion —Leeds
- Full-time
- Microsoft Excel
- Communication skills
- Employee stock purchase plan
- Annual leave
11d
Azure DevOps Engineer
BCN Group —Leeds
- Full-time
- Hybrid work
- Azure
- Oracle
- DevOps
- Annual leave
- Employee assistance programme
Quick apply
Associate Team Leader
Minster Law —Wakefield
- £60,000 - £75,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Learning Manager
Amazon UK Services Ltd. —Leeds
- Full-time
- Microsoft Excel
- Project management
- Bachelor's degree
Procurement Analyst (6 Month FTC)
TransUnion —Leeds
- Full-time
- Communication skills
- Employee stock purchase plan
- Annual leave
7d
Quality Engineering Professionals – Register Here
Scale Factory —Leeds
- Hybrid work
- AI
Associate Director - FM Operational Readiness
Turner & Townsend —Leeds
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Invoicing Associate - MAT Cover
Selecta —Castleford
- £26,769 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
Associate Partner - Executive Search
JL&P —Leeds
- From £26,500 a year
- Full-time
- Sales
- Business development
- Bachelor's degree
- Employee discount
- Gym membership
Quick apply
10d
Senior Finance Business Partner
TransUnion —Leeds
- Full-time
- Communication skills
Finance Director EMEA
SharkNinja —Leeds
- Oracle
- ERP systems
- Employee stock purchase plan
- Annual leave
Client Implementation Associate
Aon Corporation —Leeds
- Communication skills
Paid Social Manager
Soar With Us —Leeds
- £40,000 - £45,000 a year
- Full-time
- Remote
- Communication skills
- Annual leave
- Life insurance
Quick apply
Cloud Engineer
BAE Systems —Leeds
- Part-time
- Hybrid work
- DevOps
- AWS
- Computer networking
Employment Solicitor
Eventus Recruitment Group —Leeds
- £60,000 - £80,000 a year
- Call to connect
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Profit sharing
- Employee assistance programme
Senior Project Manager/Employers Agent
Baily Garner —Leeds
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Mentoring
- Annual leave
- Flexible schedule
Associate Relationship Manager – Mid Markets Yorkshire
Lloyds Banking Group —Leeds
- From £40,824 a year
- Full-time
- Banking
10d
Senior Associate - Employment Law
Markel Law LLP —Leeds
- Hybrid work
- Supervising experience
- Mentoring
- Organisational skills
Quick apply

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Service Desk Analyst - Tier I

ITA Group Inc
Wakefield

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Qualifications

Desktop support
Computer Science
Customer service
Windows
Analysis skills
Remote access software
IT support
Communication skills
Time management
Information Technology

Full job description

POSITION PURPOSE:

The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of delivering high levels of customer service and efficiency. This position is responsible for receiving, triaging, and resolving IT-related issues and requests from employees across the organization.

ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS:

Serve as the first point of contact for all IT-related issues and requests from end-users.
Receive, log, and prioritize incoming service desk tickets through various channels (phone, email, chat, self-service portal).
Provide first-level diagnosis and resolution for a wide range of software, hardware, and network issues.
Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary.
Maintain accurate and detailed documentation of all service desk interactions and resolutions.
Assist users with basic software and hardware installations, configurations, and troubleshooting.
Provide guidance and support for company-approved applications and systems.
Contribute to the development and maintenance of the service desk knowledge base.
Identify and report recurring issues or trends to the Service Desk Team Lead.
Participate in ongoing training to stay current with new technologies and support processes.
Assist in the onboarding process for new employees by setting up accounts and providing basic IT orientation.
Maintain a high level of customer service, ensuring user satisfaction with each interaction.
Adhere to IT security policies and procedures in all support activities.
Participate in after-hours support rotation as needed.

POSITION REQUIREMENTS

Associate degree in Information Technology, Computer Science, or related field preferred. Equivalent experience may be considered.
1-2 years of experience in IT support or customer service role preferred.
Strong knowledge of Windows operating systems and Microsoft 365 suite.
Basic understanding of network concepts and troubleshooting.
Familiarity with remote desktop support tools and ticketing systems.
Excellent communication skills, both verbal and written.
Strong problem-solving and analytical skills.
Ability to explain technical concepts to non-technical users.
Customer-oriented mindset with a focus on user satisfaction.
Ability to work effectively in a team environment.
Excellent time management and prioritization skills.
Willingness to learn and adapt to new technologies and processes.
To be willing to perform some tasks outside of this job description as required by the business.

C2 Events, part of ITA Group, is a UK-based event production agency that creates and delivers compelling live, virtual, and hybrid experiences for global brands. Known for its creative approach and executional excellence, C2 brings complex events to life from strategy through delivery.

Quick apply

Refine Your Search

end associate jobs in baildon, wyk

Service Desk Analyst - Tier I

Recruitment (Executive Search) Project Support (6 month FTC)

Finance Business Partner Analyst

Azure DevOps Engineer

Associate Team Leader

Learning Manager

Procurement Analyst (6 Month FTC)

Quality Engineering Professionals – Register Here

Associate Director - FM Operational Readiness

Invoicing Associate - MAT Cover

Associate Partner - Executive Search

Senior Finance Business Partner

Finance Director EMEA

Client Implementation Associate

Paid Social Manager

Cloud Engineer

Employment Solicitor

Senior Project Manager/Employers Agent

Associate Relationship Manager – Mid Markets Yorkshire

Senior Associate - Employment Law

I want to receive the latest job alerts for end associate in baildon, wyk

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