Team leader, advisory services Work, Jobs in Baildon, Wyk (with Salaries)

Customer Services Team Leader
DRiV Incorporated —Bradford
- £37,000 - £48,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
IPS Employment Service Team Leader
Bradford District Care NHS Foundation Trust —Bradford
- £39,959 - £48,117 a year
- Full-time
- Leadership
4d
Care Team Leader
Tanglewood Care Services —Otley
- £15.88 an hour
- Weekend availability
- Supervising experience
- In-person
- Care plans
- Referral programme
Quick apply
Customer Services Team Leader
DRiV —Bradford
- Customer service
- English
- Microsoft Office
Advice Team Leader
Citizens Advice —Leeds
- £34,433 a year
- Hybrid work
- Management
- Leadership
- Communication skills
- Flexible schedule
Team Leader Children Residential Home
The Aurora Way —Shipley
- £30,321.24 - £40,726.34 a year
- Full-time
- English
- In-person
- Leadership
- Free parking
- Flexitime
Quick apply
8d
Lead ER Specialist
Anchor —Bradford
- £42,000 a year
- Hybrid work
- Management
- Supervising experience
- Human resources
- Employee discount
3d
Team Leader
Leeds City Council —Leeds
- £37,280 - £39,152 a year
- Full-time
- Management
- Customer service
- Analysis skills
- Annual leave
12d
Senior HRIS Analyst (EMEA/APAC Lead)
Teledyne Technologies Inc. —Shipley
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Employee stock purchase plan
- Annual leave
Team Leader
O.C.O TECHNOLOGY —Leeds
- £37,067.33 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Annual leave
- Referral programme
Quick apply
4d
Retail Team Leader
Travelex —Pudsey
- £28,860 a year
- Overtime
- Customer service
- Employee discount
Third Party Assurance Manager/Senior Manager - Risk Advisory Services
BDO —Leeds
- Full-time
- AI
- Communication skills
Specialty - Credit Control Team Leader
Sedgwick —Leeds
- Full-time
- Hybrid work
- Travel
- Leadership
- Employee assistance programme
- Employee discount
Planning and Scheduling Team Leader
M Group —Leeds
- £34,000 - £38,000 a year
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Additional Learning Support (ALS) Team Leader
Greenhead College —Huddersfield
- £26,849.14 a year
- Full-time
- In-person
- Health & wellbeing programme
- Employee assistance programme
Quick apply
10d
Despatch Team Leader
Beijer Ref UK Limited —Leeds
- £30,570 a year
- Full-time
- Management
- Computer literacy
- Supervising experience
- Free parking
- Employee assistance programme
Quick apply
6d
Acute Services Team Leader (Highly Specialised Orthoptist) - 18.75hrs
Bradford Teaching Hospitals NHS Foundation Trust —Bradford
- £49,387 - £56,515 a year
- Part-time
- Analysis skills
- Care plans
4d
Oncology Healthcare Lead - North East England
MSD —Leeds
- Full-time
- Project management
- Travel
- Organisational skills
12d
Liability Technical Quality Lead
Sedgwick —Leeds
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
Team Leader
Locala Health and Wellbeing —Cleckheaton
- £49,387 - £56,515 a year
- Leadership
- Communication skills
- Referral programme

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team leader, advisory services jobs near baildon, wyk

Customer Services Team Leader

DRiV Incorporated -
Bradford

Quick apply

Job details

Full-time
£37,000 - £48,000 a year

Qualifications

Customer service
SAP
GCSE
English
Microsoft Office
Communication skills
A Level

Full job description

Role Purpose & Overview:

To own the operational and day-to-day management of the Bradford Customer Service department, while providing key support to the Senior CSM on all relevant departmental projects within the assigned regions. Act as the primary escalation point for all local customer-related issues, working closely and collaboratively with Sales Managers and regional business functions to ensure operational efficiency and business continuity. Lead, coach, and support the professional development of all direct reports, driving efficiency, productivity, and engagement to enable the effective achievement of departmental goals and KPIs.

RESPONSIBILITIES:

Actively participate and collaborate in all regional CS projects, providing key operational support to the Senior CSM
Take full responsibility for the day-to-day running of the Bradford CS team (covering UK, Nordics, BNL and all EU E-business portfolios); providing guidance, leadership, and support in the management of key customer accounts and end-to-end OTC (order to cash) process:

Build strong professional relationships across all internal and external networks (including local and regional CS teams, customers, and all relevant business functions)
Provide key operational support to Senior CS manager to ensure successful & timely delivery of local and regional CS projects
Deliver first class customer support and assistance, ensuring first class service, acting as a role model for direct reports
Close liaison with transporters and external stakeholders, including close follow up on any issues affecting customer delivery and OTIF (on time in full)
Support in the set up/processing of new customer accounts (or implement changes to existing accounts) and business approval forms
Support in the updating and maintenance of customer master data records
Closely monitor sales, order processing and end-to-end OTS (order to shipment) process across areas of responsibility
Promote & support in the adoption of electronic ordering (Teccom, EDI), automation and standardization across CS processes and procedures
Drive efficiency and productivity: maximising sales output, reducing past due with stock on hand & increasing velocity in the order to shipment process
Proactive resolution of customer complaints through liaison with appropriate depts. and follow up (following appropriate escalation process)
Follow-up proactively with material and delivery issues, ensuring high level of customer focus
Interface with credit and finance department (and all other departments) in a timely manner to address & resolve potential delivery blocks
Initial point of contact for local and regional escalations and complaints

JOB REQUIREMENTS:

Previous Team Leader or senior role experience (or minimum 5 years in a fast-paced customer-facing role) (essential)
Proven track record of managing a busy complex workload (essential)
Willingness to undertake European travel when required (essential)
SAP knowledge and experience (essential)
Genuine passion for customer service and customer-centric attitude (essential)
Willingness to participate in ongoing training and development of skills and service in line with ever changing business requirements (essential)
High level of written and spoken English (essential)
Good working knowledge of MS Office (essential)
Excellent communication skills (essential)
People skills (essential)
The ability to work under pressure & liaise confidently across all levels within the business (essential)
Professionalism, tact, and diplomacy (essential)
Minimum/Essential: A level or equivalent (GCSE English and Math’s A-C grade essential)
Automotive industry experience in an international role (advantageous)

Job Types: Full-time, Permanent

Pay: £37,000.00-£48,000.00 per year

Work Location: Hybrid remote in Bradford BD7 1NQ

Quick apply

Refine Your Search

team leader, advisory services jobs in baildon, wyk

Customer Services Team Leader

IPS Employment Service Team Leader

Care Team Leader

Customer Services Team Leader

Advice Team Leader

Team Leader Children Residential Home

Lead ER Specialist

Team Leader

Senior HRIS Analyst (EMEA/APAC Lead)

Team Leader

Retail Team Leader

Third Party Assurance Manager/Senior Manager - Risk Advisory Services

Specialty - Credit Control Team Leader

Planning and Scheduling Team Leader

Additional Learning Support (ALS) Team Leader

Despatch Team Leader

Acute Services Team Leader (Highly Specialised Orthoptist) - 18.75hrs

Oncology Healthcare Lead - North East England

Liability Technical Quality Lead

Team Leader

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