Technical support occupations Work, Jobs in Balerno, Edh (with Salaries)

IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
Quick apply
1st/2nd Line Support Technician
Entire IT Solutions —Edinburgh
- £24,000 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Microsoft Office
- Java
IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Continuous improvement
IT Technician
CTDI —Glenrothes
- Full-time
- Customer service
- IT
- In-person
Quick apply
Inbound Technical Support Advisor
Concentrix —Falkirk
- £26,520 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
IT Desktop Support - Healthcare - Edinburgh
Dexcom —Edinburgh
- Full-time
- Continuous improvement
- Travel
- Organisational skills
13d
Desktop Admin II - 12 Month FTC
Plexus —Livingston
- Bachelor's degree
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
6d
IT Technician
School Talent —Edinburgh
- £29,206 - £32,972 a year
- Windows
- Microsoft Office
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Technology Support Analyst (REQ02905)
Bield Housing and Care —Edinburgh
- £28,435 - £31,419 a year
- Monday to Friday
- Data analysis skills
- Windows
- Travel
- Employee assistance programme
13d
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
EUC Engineer
CGI —Edinburgh
- Full-time
- Customer service
- Windows
- Communication skills
Quick apply
NOC Analyst (10pm-6am)
Computershare —Edinburgh
- Weekend availability
- Hybrid work
- Linux
- Communication skills
- Work from home
IT Support Apprentice
Texaport —Edinburgh
- £25,000 a year
- Azure
- IT
- Communication skills
Quick apply
IT Support Apprenticeship
Texaport —Edinburgh
- £25,000 a year
- Azure
- IT
- Communication skills
Quick apply
Customer Support Exec. (B2B SaaS)
VoucherCart —Edinburgh
- £27,000 - £32,000 a year
- Full-time
- Google Suite
- English
- SQL
Quick apply
Technical Training Manager
Bright Ascension —Edinburgh
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Java
- Project management
- Annual leave
- Flexible schedule
Quick apply
Experienced Property Managers - Software Support
Lyles Sutherland —Edinburgh
- Up to £30,000 a year
- Overtime
- Hybrid work
- Sales
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2h
Service Desk Engineer
Trainline —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- SQL
- APIs
18h
Sonata Application Support Engineer
Cognizant —Edinburgh
- Full-time
- Hybrid work
- SQL
- Continuous improvement
- Agile

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IT Support Engineer

Texaport
Edinburgh

Quick apply

Job details

Full-time
£26,000 - £35,000 a year

Benefits

Work from home

Qualifications

Customer service
Network infrastructure
IT support
Organisational skills
Communication skills
Time management

Full job description

IT Support Engineer

An excellent position has become available to join a rapidly growing Technology Service Provider as a full-time IT Support Engineer based in Edinburgh or London. The candidate must be based in either Edinburgh or London.

We are looking for a highly motivated, technically adept individual passionate about providing top-notch service and support. The ideal candidate will have excellent analytical and problem-solving skills, be able to work independently and collaboratively in a fast-paced environment and possess superior communication skills. As part of the IT Support team, you will be responsible for monitoring and maintaining network infrastructure, administering user accounts, troubleshooting hardware/software systems, installing new software applications and patches, configuring systems for user access, responding to technical inquiries from clients, establishing security protocols, safeguarding the integrity of data within the organisation's networks, developing and documenting processes for system maintenance and other duties as assigned.

They will earn £ 26,000.00 - £ 35,000, depending on Experience and Certifications.

This is a unique opportunity to grow within the business and become a key player.

Requirements

Industry-recognised accreditations are desirable.
Strong communication skills with customers, suppliers and colleagues.
Excellent technical skills and ability to use own initiative for problem-solving.
Good organisational skills and time management.
Calm under pressure and a methodical thinker.
Existing experience providing IT Support is desirable.
Experience with all Microsoft products.
Natural interest in IT with a desire to stay abreast of new technologies.
Understanding of network infrastructure.
Reliable, responsible and trustworthy with an excellent attitude.
Self-motivated, patient, and you remain calm under pressure.
You have the tenacity and dedication to pursue an issue from beginning to end.
Ability to multi-task, prioritise and escalate accordingly.
Experience with customer service.

Role Responsibilities

Handling, logging and updating IT support requests via phone and ticketing system within SLA.
Visiting Client's sites to perform troubleshooting and installations.
Providing product and service advice to clients.
Work alongside other engineers to plan and execute projects as required, either in the office or on-site.
Dealing with customers, suppliers and vendors.
Writing and updating client and system documentation.
Maintain and develop your knowledge and skills to assist with first-contact fault resolution.

Company

Texaport is a managed service provider servicing businesses across the world. They are rapidly growing and are always seeking talented individuals to join their dynamic team.

They are fortunate enough to service a wide variety of organisations and sectors, so no one day is ever the same. They constantly evolve and problem-solve whilst striving to become one of the UK’s leading IT providers.

With a big focus on technology and the highest level of customer service, their engineers are encouraged to further their skills and knowledge through continual training and professional development, which the company funds.

Why should you apply?

Excellent career progression available

The chance to join a well-established company.
BUPA Private Health cover
Excellent industry training and career progression
Remote working options are available

Quick apply

Refine Your Search

technical support occupations jobs in balerno, edh

IT Support Engineer

1st/2nd Line Support Technician

Technical Support Engineer

IT Service Desk Analyst - Edinburgh

IT Technician

Inbound Technical Support Advisor

IT Desktop Support - Healthcare - Edinburgh

Desktop Admin II - 12 Month FTC

IT Technician

Technology Support Analyst (REQ02905)

Deskside Support Engineer (Edinburgh)

EUC Engineer

NOC Analyst (10pm-6am)

IT Support Apprentice

IT Support Apprenticeship

Customer Support Exec. (B2B SaaS)

Technical Training Manager

Experienced Property Managers - Software Support

Service Desk Engineer

Sonata Application Support Engineer

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