Front office manager Work, Jobs in Ballymena, Ant (with Salaries)

Cluster Front Office Manager
Sinah Warren Coastal Hotel —Glenariff
- Up to £35,000 a year
- Full-time
- Hotel
- Front desk
- Budgeting
- Free parking
- Annual leave
14d
Assistant Night Manager
Moxy Belfast City —Belfast
- £29,120 a year
- Full-time
- Bar
- Hotel
- Supervising experience
- Health & wellbeing programme
- Employee discount
Quick apply
Receptionist and Facilities Assistant
Williams Lea —Belfast
- £29,500 a year
- Overtime
- English
- Front desk
- In-person
- Referral programme
Front Office Manager
Marriott International, Inc —Belfast
- Full-time
- Hotel
- Front desk
- Communication skills
- Employee discount
Assistant Front Office Manager
The Bedford Hotel Belfast —Belfast
- Weekend availability
- Bar
- Hotel
- Organisational skills
Quick apply
12d
Concierge
The Bedford Hotel Belfast —Belfast
- Full-time
- Bar
- Hotel
- Front desk
Quick apply
IBIS City Centre - Assistant Front Office Manager
Andras Hotels —Belfast
- Up to £16.52 an hour
- Weekend availability
- Hotel
- Team management
- Front desk
- Free parking
- Annual leave
Quick apply
1d
Receptionist
Hilton Belfast —Belfast
- Weekend availability
- Front desk
- Employee discount
- Referral programme
Quick apply
Assistant Night Manager
Titanic Hotel Belfast —Belfast
- £27,550 a year
- Full-time
- Hotel
- Annual leave
- Employee discount
Quick apply
2d
Restaurant Shift / Floor Manager
Tim Hortons —Belfast
- £13.37 an hour
- Full-time
- Sales
- Team management
- Quick service & fast food restaurant
Quick apply
5d

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Cluster Front Office Manager

Sinah Warren Coastal Hotel
Glenariff

Apply Now

Job details

Full-time
Up to £35,000 a year
14 days ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Discounted or free food
Company pension
Employee assistance programme
Employee discount
Referral programme
On-site parking

Qualifications

Guest check-in and check-out
Front of house supervision
Hotel and accommodations experience
Process improvement
Continuous improvement cycles oversight
Front desk
Budgeting
Training & development
Leadership
Team motivation leadership
Communication skills
Hotel front office operations
Hospitality management

Full job description

Salary up to £35,000

Sinah Warren, United Kingdom

Full Time

Added 7+ days ago

About the Role

Join our team at Sinah Warren part of the Warner Hotels Group. Set within magnificent grounds, Sinah Warren is part of the Warner Hotels Group. This beautiful, coastal, 258-bedroom hotel with a theatre, purpose-built spa, and leisure facilities (including gym and both indoor and outdoor pools), restaurant and bar is located on Hayling Island off the Hampshire coast close to Portsmouth.

Warner Hotels are recruiting for a Cluster Front Office Manager.

The Cluster Front Office Manager leads the Front Office operations across the hotels within the cluster, to deliver exceptional guest experiences aligned with Warner Hotels’ brand standards, from arrival to departure.

The role oversees reception, porterage, and guest services to ensure smooth arrivals, departures, and personalised stays, across the hotels.

Responsibilities:

Deliver outstanding guest experiences by ensuring reception, holiday sales, and night teams provide warm, attentive, and accurate service at every touchpoint.
Stay poised and ready to respond to unexpected challenges, adapting quickly to maintain smooth operations and guest satisfaction.
Drive holiday sales performance by coaching the team to confidently promote packages and experiences, contributing to revenue growth while maintaining integrity and care in every recommendation.
Be an expert in the rebooking process & drive onsite break sales
Curiously challenge existing processes by introducing innovative ideas that enhance efficiency, improve guest journeys, and elevate service standards.
Maintain world-class standards in front office operations through continuous refinement of procedures, technology use, and team training.
Keep promises by ensuring accurate reservations, billing, and guest communications, delivering commitments on time and to the highest standard.
Champion collaboration by working closely with housekeeping, F&B, and other departments to ensure seamless coordination and exceptional guest experiences.
Lead, coach, and develop the reception, holiday sales, and night teams, fostering a culture of trust, open communication, and professional growth where every voice is valued.
Monitor performance metrics, guest feedback, and occupancy trends, using insights to refine strategies and improve results.
Ensure compliance with health, safety, and data protection standards, creating a safe and professional environment for guests and team members.

Behaviours, Skills & Experience

Strong knowledge of reservations systems, guest service standards, and sales techniques.
Proven leadership experience in front office or hospitality operations.
Commercial acumen with experience in budgeting and revenue generation.
Excellent communication and problem-solving skills.
Ability to lead and inspire a diverse team in a fast-paced environment.

Why Work for Warner Hotels?

Free use of gym and leisure facilities
60% discounted food onsite
Pension scheme
A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
28 days annual leave per year (Inclusive of Bank Holidays)
Cycle to Work Scheme
20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
Life Assurance
Free Car Parking onsite
Family Friendly policies
Refer a friend scheme
Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
Access to a discounts platform including a points based discount plan to increase your retail discounts
Access your wages on demand through Aslan
Employee Assistance Programme
L&G Care Concierge
Glow Getters and Long Service Awards

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.

If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [email protected]

Apply Now

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front office manager jobs in ballymena, ant

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