Handler Work, Jobs in Banbury, Oxf (with Salaries)

Call Handler
EMED Group —Banbury
- £12.71 an hour
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Ground Handler, Oxford, 40 Hours
Unifi —Kidlington
- Full-time
- Customer service
- Maintenance
- Quality control
Quick apply
Ramp Services Handler-RAF Brize Norton
Serco Plc —Carterton
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
4d
Liability Claims Handler
Gallagher Bassett —Blisworth
- Remote
- Customer service
- Organisational skills
- Communication skills
- Employee stock purchase plan
- Life insurance
Client Money Handler
Brown & Brown Europe —Milton Keynes
- Full-time
- No experience needed
- In-person
- Life insurance
- Referral programme
Quick apply
Alarm Receiving Centre (ARC) Operator - Weekends
Fenix Monitoring —Oxford
- £14.06 an hour
- Overtime
- Customer service
- Computer literacy
- English
- Store discount
- Health & wellbeing programme
Quick apply
6d
Alarm Receiving Centre (ARC) Operator (Part Time 20-25hrs p/w)
Fenix Monitoring —Oxford
- £13.59 an hour
- Overtime
- Customer service
- Computer literacy
- English
- Store discount
- Health & wellbeing programme
Quick apply
6d
Complaints Handler
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Banking
CLERK
U.S. Air Forces, Europe —Croughton
- £16.75 an hour
- Temporary
- English
- Windows
- Travel
- Employee discount
10d
Claims Handler
Gallagher Bassett —Blisworth
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Negotiation
- Work from home
Research Technician (Animal Livestock)
Drayton Animal Health —Stratford-upon-Avon
- £25,227 a year
- Overtime
- Maintenance
- Research
- No degree
- Sick pay
Quick apply
2d
Bar Assistant (Developmental)
U.S. Air Forces, Europe —Croughton
- £16.94 - £21.74 an hour
- Weekend availability
- Serving
- Bar
- Travel
Travel Claims Handler
Gallagher Bassett —Blisworth
- Full-time
- Communication skills
Commercial Account Handler/Insurance Advisor
Coversure —Rugby
- £30,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
Material Handler
Royal Terberg Group —Warwick
- £15.69 - £18.01 an hour
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
2d
Defence Claims Manager
Gallagher Bassett —Blisworth
- Full-time
- Recruiting
- Leadership
- Communication skills
Claims Manager
Gallagher Bassett —Blisworth
- Full-time
- Organisational skills
- Training & development
- Leadership
5d
TPA Liability Claims Handler
Crawford & Company Adjusters (UK) Ltd —Milton Keynes
- Remote
- Customer service
- Organisational skills
- Communication skills
Quick apply
Senior Claims Handler
Gallagher Bassett —Blisworth
- Full-time
- Communication skills
Material Handler Apprentice
Intec Business Colleges —Warwick
- £16,661.84 a year
- Full-time
- Heavy lifting
- Computer literacy
- Writing skills
Quick apply

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Call Handler

EMED Group -
Banbury

Quick apply

Job details

Full-time
£12.71 an hour

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Patient service
Computer skills
Customer support
Multidisciplinary collaboration
Communication skills

Full job description

We have a fantastic opportunity for Call Handlers to join our team based in Banbury

We are looking for enthusiastic, care focused individuals, who are organised and have a passion for excellent customer service.

This role is based in-person from our office in Banbury working 40 hours per week - Monday to Sunday on shift patterns between 08:00 - 20:00

Some of the benefits can you expect.

£12.71 per hour
Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
24/7 online/telephone GP Consultation and access to prescriptions.
2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
Access to mental health consultations.
Access to physiotherapy consultations.
Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
Financial guidance re retirement planning, tax savings and state benefits.
Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
Refer a Friend recruitment incentive scheme with financial rewards.
The EMED foundation, to provide support to colleagues and our local communities.
Paid holiday entitlement.
Pension Scheme.
Blue Light Card.
EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
Flu vaccination (through an internal campaign in Autumn/Winter).

Main Duties:

Booking discharges and transfers from hospital, often under time critical circumstances.
Booking regular journeys for renal and oncology patients.
Contacting service users 24-48 hrs prior to travel to confirm the journey.
Communicating with road staff, ambulance care assistance, paramedics, patient transport liaison officers (PTLO), controllers and dispatchers as part of a multi-disciplinary team to ensure a successful journey for all services users.
Being aware of safeguarding practises and having the knowledge of when to use these skills to assist and support all service users and work colleagues.
Being the first point of contact for service users for questions or enquiries about patient transport.
Being able to transfer or refer callers to an alternative appropriate option, if you’re not able to answer or help directly.
Keep up to date with changes in policies and procedures.
Undertake all necessary training.
To support, assist and supervise less experienced staff when necessary.
Undertake any other duties and responsibilities related to this role.

Successful candidates will have:

Good standard of literacy, numeracy, and IT skills.
Customer service experience preferably obtained in a call centre/phone-based role.
Willingness to develop existing skills.
Ability to work to deadlines.
Good verbal and written communication skills.
Organised and logical.
Ability to prioritise workload.
Able to work as part of a team as well as independently.
Flexible approach to working hours.
Respect for confidentiality and the ability to handle sensitive issues appropriately.
Enthusiastic and motivated.
Punctual and reliable.
Ability to display a positive attitude.
Diplomatic and professional.

Our Values

Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.

EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.

Quick apply

Refine Your Search

handler jobs in banbury, oxf

Call Handler

Ground Handler, Oxford, 40 Hours

Ramp Services Handler-RAF Brize Norton

Liability Claims Handler

Client Money Handler

Alarm Receiving Centre (ARC) Operator - Weekends

Alarm Receiving Centre (ARC) Operator (Part Time 20-25hrs p/w)

Complaints Handler

CLERK

Claims Handler

Research Technician (Animal Livestock)

Bar Assistant (Developmental)

Travel Claims Handler

Commercial Account Handler/Insurance Advisor

Material Handler

Defence Claims Manager

Claims Manager

TPA Liability Claims Handler

Senior Claims Handler

Material Handler Apprentice

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