Spa manager Work, Jobs in Bangor, Gwn (with Salaries)

Spa Manager
St David's Leisure Ltd —Pentraeth
- £30,000 - £35,000 a year
- Organisational skills
- Training & development
- Leadership
Quick apply
Business Development Manager (Northwest and North Wales)
Hydrafacial —Bangor
- £42,000 - £48,500 a year
- Marketing
- Salesforce
- Business development
Quick apply

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Spa Manager

St David's Leisure Ltd
Pentraeth

Quick apply

Job details

Permanent
£30,000 - £35,000 a year

Qualifications

Guest relations
Operations management
Stock ordering
Complaint handling
Customer loyalty building
Organisational skills
Relationship management
NVQ
Training & development
Leadership
Team motivation leadership
Operations leadership experience
Rota coordination

Full job description

We are recruiting for a passionate and commercially driven Spa Manager to join a luxury spa overlooking the sea on Anglesey. This is an opportunity to drive our spa operation, work with a high-performing team and deliver exceptional experiences for guests.

The Role

As Spa Manager, you will take ownership of the day-to-day spa operation, ensuring exceptional standards across guest experience, treatments, team performance and commercial success.

This is a hands-on leadership role for someone who enjoys balancing operational management with being visible and engaged with both the team and guests with hands-on delivery: approximately 25% of the role will involve providing treatments. You will be responsible for driving revenue, developing the team and ensuring the spa delivers outstanding service at every touchpoint.

This is a permanent position working 40 hours per week, with working days Wednesday through to Sunday

Key Responsibilities

Spa Operations & Leadership

Lead and inspire the spa team, creating a positive and engaging working environment.
Manage the daily operation of the spa, ensuring smooth delivery of treatments and guest services.
Oversee rotas, staffing levels, recruitment and team development.
Maintain excellent standards of cleanliness, health & safety and compliance.
Manage stock control, ordering and operational costs.

Commercial Performance

Take ownership of spa revenue performance, budgets and commercial targets.
Drive growth, treatment bookings, retail sales and guest retention.
Identify opportunities to increase revenue through promotions, packages and guest engagement.
Use strong product knowledge to maximise treatment and retail recommendations.

Guest Experience

Ensure every guest receives a warm, professional and personalised experience.
Build strong relationships with guests and encourage repeat visits.
Handle feedback and complaints confidently, resolving issues promptly.

Treatment Delivery

Support the treatment team by carrying out treatments when required.
Maintain excellent treatment standards and support ongoing training and development.
Confidently advise guests on suitable treatments and products.

About You

To be successful in this role, you will have:

Previous experience managing a luxury spa.
Strong commercial awareness with experience driving revenue, retail and guest loyalty.
Excellent operational and organisational skills.
Proven leadership experience with the ability to motivate and develop a team.
A recognised spa qualification such as NVQ Level 3
Strong knowledge of beauty treatments and massage.
Elemis experience is highly desirable, although training will be provided.
A genuine passion for wellness and delivering exceptional guest experiences

Company Overview

Please visit our company website for more information

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spa manager jobs in bangor, gwn

Spa Manager

Business Development Manager (Northwest and North Wales)

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