Delivery manager Work, Jobs in Bank Station (with Salaries)

B2B Delivery Manager
Laundryheap —London
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
3d
Service Delivery Manager
Veolia ES (UK) Limited —London
- £40,491.36 a year
- Full-time
- Project management
- Driving
- Organisational skills
- Annual leave
- Employee discount
Quick apply
10d
Service Delivery Manager
Aptitude Software —London
- Full-time
- Hybrid work
- Management
- Customer service
- Project management
- Employee assistance programme
- Life insurance
Quick apply
Service Delivery Manager – Workplace Tech Services
ONNEC Group —Canary Wharf
- £55,000 - £65,000 a year
- Full-time
- Management
- Supervising experience
- Banking
Quick apply
14d
Skills Delivery Manager
Shaw Trust —London
- £45,605 - £52,048 a year
- Travel
- Annual leave
- Employee assistance programme
15h
Customer Service Manager
Restore PLC —London
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
People, Culture, Wellbeing Programme Delivery Manager
International Wellbeing Insights Ltd —Uxbridge
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Data analysis skills
- Free parking
- Sick pay
Quick apply
Head of Customer Operations
Redress Digital Services Ltd —London
- £5,800 - £7,200 a month
- Full-time
- CRM software
- English
- In-person
- Free parking
Quick apply
8d
Project Delivery Manager - PLRe Technology
Pacific Life Re Services Limited —London
- PMP
- No degree
- Agile
- Annual leave
- Employee assistance programme
Quick apply
Senior Delivery Manager
Synapri —South East London
- Up to £95,000 a year
- Management
- PMP
- Agile
3d
Key Account Manager
SIG Plc —London
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee discount
- Life insurance
Service Delivery Manager
WallStreetDocs —London
- Full-time
- Organisational skills
- Financial services
- Communication skills
Delivery Manager
AWTG —London
- Azure
- Agile
- AI
Subscriptions Growth Delivery Manager (Project Manager)
Immediate Media Co —London
- £60,000 - £65,000 a year
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
Customer Operations Manager
Hearst Media Services —London
- £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee discount
11d
Massimo Dutti Operations Manager- Regent Street
INDITEX —London
- Weekend availability
- Analysis skills
- Leadership
Quick apply
Proposition Delivery Manager
Just Group —London
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
Delivery Manager - Orphoz
McKinsey & Company —London
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
Client Services Manager
Qureos Inc —London
- £48,000 - £64,000 a year
- Full-time
- CRM software
- Marketing
- Microsoft Office
- Annual leave
Senior Delivery Manager
Cloudscaler —London
- £70,000 - £100,000 a year
- Full-time
- Hybrid work
- AWS
- Mentoring

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B2B Delivery Manager

Laundryheap
London

Quick apply

Job details

Full-time
3 days ago

Qualifications

CRM software
Microsoft Excel
Sales
Microsoft Office
Analysis skills
Project management
Bachelor's degree
Organisational skills
Business
Communication skills

Full job description

We are looking for a proactive, detail-oriented B2B Delivery Manager to own the onboarding of new business

clients and ensure their transition into live operations is seamless. This role sits at the intersection of Sales, Account

Management and Operations, and is accountable for making sure every new B2B customer's first orders are planned,

resourced and delivered without disruption.

You will be the internal owner of the onboarding journey - translating commercial agreements into operational

readiness, coordinating closely with Operations and Logistics/Fleet teams, and acting as the first point of escalation if

anything threatens a client's early experience. If you are highly organised, thrive on cross-functional coordination,

and take pride in flawless execution, we would like to hear from you.

Key Responsibilities:

• Own end-to-end onboarding for new B2B accounts, from sales handover through to a stable go-live

• Act as the primary liaison between new B2B clients and internal Operations teams during the onboarding

period, ensuring clear communication and timely resolution of issues

• Work with Operations and Logistics/Fleet teams to confirm capacity, routing and driver allocation are in place ahead of a

client's first orders

• Build and maintain onboarding playbooks and checklists tailored to client type, volume and market

• Proactively identify operational risks ahead of go-live and drive resolution before they impact the client

• Monitor performance through the first orders and early order cycles, resolving issues in real time

• Coordinate go-live timelines and readiness across Sales, Account Management, Operations and Logistics/Fleet teams

• Conduct a structured post-onboarding review with the client and internal stakeholders, confirming satisfaction

before formal handover to Account Management

• Maintain clear documentation and reporting on onboarding pipeline status and go-live outcomes

• Manage Product stakeholders to feed onboarding and client insights into the product roadmap, influencing

change requirements that improve processes and the wider B2B service model

• Represent the Laundryheap brand with professionalism throughout the onboarding process, ensuring a

consistently excellent client experience

Requirements:

• Bachelor's degree in business, operations, logistics or a related field

• Minimum 2-3 years' experience in delivery/onboarding management, operations or a customer-facing role,

ideally within logistics, on-demand or platform businesses

• Strong project management and organisational skills, with the ability to manage multiple onboarding projects

simultaneously

• Exceptional communication and interpersonal skills, comfortable coordinating across Sales, Operations and

clients

• Proven ability to manage and influence stakeholders, including Product teams, to shape process and service

model improvements

• Strong analytical thinking and problem-solving abilities; comfortable working with data to track onboarding

performance

• Proficiency in Microsoft Office, especially Excel; familiarity with CRM software (such as Salesforce or

HubSpot) is a plus

• A proactive, solutions-oriented mindset and the ability to stay calm and effective under pressure

If you are a self-starter who thrives on getting new clients off to a flawless start and building strong cross-functional

relationships, we would love to hear from you!

Quick apply

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