Information security analyst Work, Jobs in Barrow Hill (with Salaries)

Desktop Support Analyst
Brightwell —Chesterfield
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
5d
Cyber Security Officer
SBS —Sheffield
- £55,000 - £75,000 a year
- Full-time
- Hybrid work
- AWS
- Computer networking
- Linux
Quick apply
Junior Service Desk Analyst
Home Office —Sheffield
- £28,820 a year
- Overtime
- Customer service
- DevOps
- Presentation skills
- Annual leave
13d
Digital Services Roles
Rotherham Metropolitan Borough Council —Rotherham
- £35,412 - £46,142 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- SQL
9d
Software Engineer (Web Portal Developer) - SC Cleared
CGI —Sheffield
- Full-time
- Software development
- Agile
- Communication skills
Quick apply
Dev Ops Engineer
Capita —Sheffield
- Full-time
- Remote
- Azure
- Sales
- Customer service
Data Analyst
Derby County Football Club —Derby
- Monday to Friday
- Azure
- Data analysis skills
- English
- Annual leave
- Employee discount
Quick apply
12d
Third Party Security - Senior Analyst
Experian —Nottingham
- Full-time
- Hybrid work
- Microsoft Office
- SQL
- SharePoint
- Annual leave
Quick apply
Third Party Security - Senior Analyst
Experian Information Solutions —Nottingham
- Full-time
- Microsoft Office
- SQL
- SharePoint
- Annual leave
2d
Business Analyst – Risk and Control
Delta Capita —Sheffield
- Up to £400 a day
- Full-time
- Hybrid work
- English
- APIs
- Agile
Quick apply
Field Analyst - Student Placement
University of Derby —Derby
- £28,636 - £34,953 a year
- Weekend availability
- Analysis skills
- University
- Travel
- Annual leave
- Employee assistance programme
Business Analyst
LSEG (London Stock Exchange Group) —Nottingham
- Full-time
- AWS
- APIs
- Agile
3rd Line Infrastructure Engineer
Computacenter —Nottingham
- Overtime
- Azure
- Windows
- Communication skills
First Line Analyst 3
Computacenter —Derby
- 12 hour shift
- Customer service
- Project management
- Presentation skills
3d
ERP Business Analyst
Sheffield Forgemasters Engineering Ltd —Sheffield
- Full-time
- Communication skills
- Employee assistance programme
5h
Application Architect
LSEG (London Stock Exchange Group) —Nottingham
- Full-time
- Java
- AWS
- APIs
Solution Architect – Healthcare Domain (.NET / Java / Azure)
UST —Nottingham
- Hybrid work
- Azure
- Java
- APIs
13d
Senior Software Engineer
Capital One —Nottingham
- Full-time
- Hybrid work
- Azure
- System design
- Java
3d
Senior Software Engineer
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Azure
- System design
- Java

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Cyber Security Officer
SBS —Sheffield
Generate security reports for customers. Liaise with customers and external auditors to assure them of SBSUK’s security controls.
£55,000 - £75,000 a year
Quick apply
Cyber Security Analysts
British Steel —Scunthorpe
Maintain and enhance endpoint, network and identity security solutions, and support identity and access management controls including conditional access and…
Up to £55,000 a year
12d

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Desktop Support Analyst

Brightwell -
Chesterfield

Apply Now

Job details

5 days ago

Benefits

Free parking
Company pension
Employee assistance programme
Life insurance

Qualifications

Desktop support
Azure
Customer service
Windows
Analysis skills
IT support
Computer networking
SharePoint
ServiceNow
IT
Communication skills

Full job description

Location: Chesterfield

An exciting opportunity has come available for a Desktop Support Analyst to join the growing team at Brightwell. In this key role, you will be responsible for providing deskside assistance to Brightwell users, providing an onsite point of contact for 3rd parties and providing assistance with IT related issues. Additionally, the Desktop Support Analyst will maintain strong communication lines between Brightwell, the third-party vendors and the business adhering to Brightwell practices.

The role is based primarily on-site at Chesterfield, with occasional travel required to Derby as required.

What you’ll do:

Provide onsite desktop support and remote hands-on support to the business to ensure the business is continuously able to operate efficiently and effectively.
Follow ITIL processes, focusing on Incident and Change Management, to ensure consistent and controlled service delivery.
Ensure third-party vendors and the business adhere to IT processes in line with SLAs and Brightwell policies, to maintain compliance and service quality.
Act as the second point of contact for escalated first-line service desk cases across network and desktop areas, to ensure timely resolution of complex issues.
Triage incidents and engage the correct technology group(s), coordinating where multiple teams are involved, to drive efficient and accurate issue resolution.
Support the Service Delivery Manager in testing technology changes, to ensure systems are stable and available for the next working day.
Escalate high-priority incidents and issues to the Service Delivery Manager, to ensure appropriate visibility and timely intervention.
Assist the Service Delivery Manager with audit reviews by providing evidence, to ensure technology remains auditable throughout the year.
Monitor technology security practices and proactively identify and escalate potential or actual breaches, to protect organisational systems and data.
Maintain policy and process documentation, to ensure information remains accurate, up to date, and accessible.
Provide metrics and Management Information (MI) to relevant stakeholders, to support informed decision-making and performance tracking.
Participate in on-call support when required, to ensure business continuity and issue resolution outside standard hours.
Manage IT peripherals to ensure they remain fit for purpose and fault-free, to support reliable end-user operations.
Use ServiceNow for ticketing and asset management, to ensure accurate tracking and effective management of IT peripherals, assets, and licences.
Other duties, as required.

This role would suit someone with:

Good working knowledge of Windows operating systems and Microsoft 365, including associated applications
Proven experience of troubleshooting end-user IT issues across Windows, Microsoft 365, and common business applications
Experience working in a desktop support or service desk environment (typically 3+ years or equivalent)
Ability to learn and adapt to new and changing technologies
Strong customer service and user-facing communication skills
Effective verbal and written communication skills, with the ability to engage stakeholders at all levels
Strong diagnostic and analytical skills
Experience of incident triage and working with competing priorities in a high-volume support environment
Ability to work effectively under pressure
Relevant IT support experience and/or formal IT qualifications
Understanding and confident use of technical terminology
Strong interpersonal and stakeholder management skills
Experience of working with third-party suppliers and support teams
Ability to manage workload and prioritise tasks appropriately within a dynamic environment
Professional and positive approach to work.

Desirable:

O365 admin and other Azure admin services
SharePoint administration
Networking experience e.g. patching, testing, VLAN organisation
Teams room conferencing systems
File integration software, e.g. Boomi, Go Anywhere
8x8 or other Telephony platform management
Egress platforms or similar
Experience working in the Finance sector

Why Brightwell?

As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including:

Annual performance bonus of up to 7%.
25 days holiday (increasing to 30 with service) plus bank holidays.
A pension with 15-17% employer contributions (depending on age).
8 x salary Life Insurance.
Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave)
Free health assessments.
Health cash plan.
Professional study support.
Employee Assistance Programme and free Wellhub wellness network platform access.
Free parking.

Building an inclusive work environment:

Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell’s RISE corporate values: Responsible, Impactful, Supportive & Expert.

Apply Now! (sign up and login link here)

Apply Now

Refine Your Search

information security analyst jobs in barrow hill

Desktop Support Analyst

Cyber Security Officer

Junior Service Desk Analyst

Digital Services Roles

Software Engineer (Web Portal Developer) - SC Cleared

Dev Ops Engineer

Data Analyst

Third Party Security - Senior Analyst

Third Party Security - Senior Analyst

Business Analyst – Risk and Control

Field Analyst - Student Placement

Business Analyst

3rd Line Infrastructure Engineer

First Line Analyst 3

ERP Business Analyst

Application Architect

Solution Architect – Healthcare Domain (.NET / Java / Azure)

Senior Software Engineer

Senior Software Engineer

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