Customer relations Work, Jobs in Barrow Upon Humber, Lin (with Salaries)

Senior Customer Service Advisor
Barclays —Kingston upon Hull
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Domestic Supervisor
OCS Group —Cottingham
- £14.05 an hour
- Monday to Friday
- Supervising experience
Quick apply
Graduate HR Partner
Amazon UK Services Ltd. —North Ferriby
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
HR Advisor
Quickline Communications —Kingston upon Hull
- Full-time
- Human resources
- In-person
- Free parking
- Annual leave
Quick apply
8d
HR Operations Manager
Quickline Communications —Kingston upon Hull
- Full-time
- Management
- Team management
- Human resources
- Free parking
- Annual leave
Quick apply
Warehouse Team Manager
ARCO Limited —Kingston upon Hull
- No weekends
- Management
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
Human Resources Officer
YMCA Humber —Grimsby
- £17,533 a year
- Part-time
- Customer service
- Administrative experience
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
1d
Credit Risk Analyst
INEOS —Kingston upon Hull
- From £0.01 a year
- Microsoft Powerpoint
- Microsoft Excel
- Presentation skills
- Annual leave
- Employee assistance programme
Quick apply
6d
People (HR) Advisor
Morrisons —Waltham
- Project management
- Human resources
- Annual leave
- Employee discount
Quick apply
Area Support Officer
OCS Group —Scunthorpe
- £12.71 an hour
- Computer literacy
- Communication skills
- Annual leave
Quick apply
6d
Retail Shop Manager
Rathna UK LTD —Grimsby
- £31,500 - £44,000 a year
- Full-time
- Management
- Customer service
- Driving
Quick apply
1d
Purchase Ledger Controller
Croda —Goole
- Hybrid work
- Organisational skills
- Free parking
- Annual leave
12d
Lead OMA Business Manager
Orsted —Grimsby
- Full-time
- Master's degree
- Analysis skills
- Business
Hygiene and recycling operative
Industrial Site Maintenance —Scunthorpe
- £12.71 an hour
- Temporary
- Organisational skills
- In-person
Quick apply
8d
Credit Risk Analyst
INEOS Group —Kingston upon Hull
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Presentation skills
- Annual leave
- Employee assistance programme
6d
Fire Systems Installation Engineer
24-7 Security Fire and Data Limited —Kingston upon Hull
- From £40,000 a year
- Full-time
- Schematics
- Electrical experience
- Driving
Quick apply
Security Systems Engineer
24-7 Security Fire and Data Limited —Kingston upon Hull
- From £35,000 a year
- Full-time
- Schematics
- Analysis skills
- Driving
Quick apply
Commercial Vehicle Technician
DSV —South Killingholme
- Full-time
- Computer literacy
- English
- Annual leave
- Employee discount
Cashier/Customer Service
Atsaal Limited —Grimsby
- From £12.71 an hour
- Part-time
- Hospitality
- Basic maths
- Food service
- Free parking
Quick apply
4d
holiday cover driver - part time work
Prasco UK Ltd —Thorne
- From £13 an hour
- Full-time
- Driving
- In-person
- Commercial driving
Quick apply
1d

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Senior Customer Service Advisor

Barclays -
Kingston upon Hull

Apply Now

Job details

Permanent
£27,700 a year

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Customer service
Administrative experience
Banking

Full job description

Date live: 13/07/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000112717

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

customer relations jobs in barrow upon humber, lin

Senior Customer Service Advisor

Domestic Supervisor

Graduate HR Partner

HR Advisor

HR Operations Manager

Warehouse Team Manager

Human Resources Officer

Credit Risk Analyst

People (HR) Advisor

Area Support Officer

Retail Shop Manager

Purchase Ledger Controller

Lead OMA Business Manager

Hygiene and recycling operative

Credit Risk Analyst

Fire Systems Installation Engineer

Security Systems Engineer

Commercial Vehicle Technician

Cashier/Customer Service

holiday cover driver - part time work

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