Customer solutions specialist Work, Jobs in Barwell, Lec (with Salaries)

Customer Experience & Quoting Specialist
Bruker —Coventry
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
7h
Customer Solutions Sustainability Development & Implementation Specialist (flexible in European countries)
UPS —Tamworth
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Health, Safety & Quality Co-ordinator
Johnsons Workwear Ltd —Hinckley
- £33,825 a year
- Full-time
- Health & wellbeing programme
Quick apply
Senior Strategic Account Manager - Energy & Utilities
The Manufacturing Technology Centre —Coventry
- £75,000 - £85,000 a year
- Full-time
- Business development
- Bachelor's degree
- IT
Quick apply
Metering Specialist
Stadia Group Limited —Enderby
- £25,000 - £35,000 a year
- Full-time
- Heavy lifting
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
13d
Technical Support Advisor
SunbeltRentals —Solihull
- Monday to Friday
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
Quick apply
23h
Business Client Service Specialist
HSBC Global Services Limited —Leicester
- From £27,200 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
12d
Customer Service Specialist
EZECO Ltd —Birmingham
- £24,420.00 - £38,785.13 a year
- Full-time
- Microsoft Word
- Customer service
- Analysis skills
Quick apply
Senior Engineer
Johnsons Workwear Ltd —Hinckley
- £45,000 a year
- Full-time
- Health & wellbeing programme
Quick apply
Plant Engineer
Johnsons Workwear Ltd —Hinckley
- £36,000 - £40,000 a year
- Full-time
- Health & wellbeing programme
Quick apply
Business Analyst
HealthNet Homecare —Swadlincote
- £38,625 a year
- Full-time
- Computer literacy
- Microsoft Office
- Bachelor's degree
- Annual leave
- Employee assistance programme
4d
Sales Support & Customer Care Specialist-12 Month FTC
IPL Schoeller —Tamworth
- Oracle
- Customer service
- ERP systems
Quick apply
Large Machine Specialist - UK, Europe & Africa
Sulzer —Birmingham
- Full-time
- CRM software
- Sales
- Salesforce
Sterility Assurance Specialist
Sciensus —Burton-On-Trent
- Continuous improvement
- No degree
- Annual leave
- Life insurance
Quick apply
Finance Assistant
Optimax IIM Ltd —Market Harborough
- £25,000 - £30,000 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
6d
Internal Account Manager
ADS Laser Cutting Ltd —Leicester
- Full-time
- Sales
- Customer service
- Employee assistance programme
Quick apply
8d
New Business Specialist
Meridian Mortgages Ltd —Leicester
- From £24,784 a year
- Full-time
- Sales
- Customer service
- Analysis skills
Quick apply
Digital Learning Specialist
NEXT —Leicester
- £32,400 - £35,054 a year
- Full-time
- Google Suite
- Communication skills
- Free parking
- Employee discount
13d
Specialist Products Operator
Genuit Group —Loughborough
- Full-time
- Free parking
- Employee discount
Payroll Bureau Manager
S4labour Ltd —Coleshill
- From £55,000 a year
- Full-time
- Hybrid work
- Management
- Travel
- Leadership
- Free parking
- Annual leave
Quick apply
6d

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customer solutions specialist jobs near barwell, lec

Customer Experience & Quoting Specialist

Bruker -
Coventry

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Job details

7 hours ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
SAP
Salesforce
English
Microsoft Office
Organisational skills
Communication skills

Full job description

Overview:

Bruker is enabling scientists and engineers to make breakthrough post-genomic discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in post-genomic life science molecular and cell biology research, in applied and biopharma applications, in microscopy and nanoanalysis, as well as in industrial and cleantech research, and next-gen semiconductor metrology in support of AI. Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

For more information, please visit www.bruker.com

We are looking for a Customer Experience and Quoting Specialist (m/f/d) in our location in Coventry, UK.

Responsibilities:

The Customer Experience & Quoting Specialist serves as a key point of contact for internal and external customers, ensuring a seamless customer experience throughout the customer lifecycle, from initial inquiry and quotation to order processing and post-order support.

Customer Experience and Inquiry Management

Monitor, track, and manage incoming inquiries received via phone, email, Salesforce, and other communication channels.
Assess customer requests and route inquiries to the appropriate Sales, Service, or other internal teams.
Collect, maintain, and document customer and system information in relevant systems.
Ensure timely, transparent, and professional communication with customers and internal stakeholders.
Support the customer journey from initial inquiry through quotation, order processing, invoicing, and cash collection activities.

Sales and Service Support

Support Sales and Service teams in day-to-day operational activities.
Prepare quotations for instruments, accessories, spare parts, consumables, service agreements, repairs, relocations, and other billable services.
Collaborate with technical experts to ensure the accuracy and feasibility of quotations.
Support tender submission processes, including the preparation and collection of required commercial documentation.
Assist with the preparation, completion, and submission of customer- and audit-related documentation.
Work closely with Order Processing teams to ensure efficient order handling and follow-up.

Operational and Administrative Support

Support cash collection activities, including communication related to letters of credit, bank guarantees, invoice distribution, and customer portal submissions.
Coordinate the return of defective materials to repair centers in a timely manner.
Provide backup support to colleagues and support similar activities across other regions when required.
Develop and maintain a strong understanding of Bruker products, services, and internal processes.
Contribute to process improvements and initiatives aimed at increasing operational effectiveness and customer satisfaction.
Perform other duties aligned with the scope and objectives of the role.

Qualifications:

Completed vocational training, secondary education, or equivalent qualification.
Interest in science, technology, and innovation.
Excellent written and verbal communication skills in English (minimum C1 level); additional European language skills are an asset.
Experience with SalesForce and/or knowledge of SAP.
Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.
Strong interpersonal and communication skills, with the ability to adapt communication style to different stakeholders.
Ability to effectively prioritize tasks and work in a fast-paced environment.
Strong organizational skills with the ability to work both independently and collaboratively.
Customer-focused mindset with an open and positive approach.
Strong problem-solving skills and a proactive attitude.

Apply Now

Refine Your Search

customer solutions specialist jobs in barwell, lec

Customer Experience & Quoting Specialist

Customer Solutions Sustainability Development & Implementation Specialist (flexible in European countries)

Health, Safety & Quality Co-ordinator

Senior Strategic Account Manager - Energy & Utilities

Metering Specialist

Technical Support Advisor

Business Client Service Specialist

Customer Service Specialist

Senior Engineer

Plant Engineer

Business Analyst

Sales Support & Customer Care Specialist-12 Month FTC

Large Machine Specialist - UK, Europe & Africa

Sterility Assurance Specialist

Finance Assistant

Internal Account Manager

New Business Specialist

Digital Learning Specialist

Specialist Products Operator

Payroll Bureau Manager

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