Channel manager Work, Jobs in Basildon, Ess (with Salaries)

Customer Enquiries Services Manager
Anglia Ruskin University —Chelmsford
- £38,784 - £44,746 a year
- Full-time
- CRM software
- AI
- Leadership
- Relocation assistance
7d
International Project Manager (Remote)
RainFocus —London
- Weekend availability
- PMP
- Presentation skills
- Travel
- Annual leave
Quick apply
Channel Partner Manager
CybSafe —London
- £60,000 - £90,000 a year
- Remote
- CRM software
- Business development
- Marketing
Quick apply
Receptionist - South Essex - East of England
HM Prison & Probation Service —Basildon
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
4d
Territory Manager for UK & Nordics
Virtuozzo —London
- £100,000 - £140,000 a year
- Remote
- English
- Business development
- Travel
- Referral programme
Quick apply
Enterprise Partner Manager - United Kingdom, Northern Europe
ClickUp —London
- £165,000 - £195,000 a year
- Full-time
- Hybrid work
- Sales
- English
- Business development
- Annual leave
- Employee assistance programme
General Manager, Clover UK
Fiserv —Basildon
- Full-time
- Management
- Sales
- Business development
Channel Account Manager, International
Solink —London
- £110,000 - £146,000 a year
- Full-time
- Remote
- Business development
- Communication skills
Centre Manager
Signature Associates —Basildon
- £30,000 - £35,000 a year
- Management
- Communication skills
- Analytics
Quick apply
Head of Field Marketing, EMEA-APJ
NAVEX —London
- From £135,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Team management
EMEA Marketing and Events Manager
Allspring Global Investments Holdings, LLC —London
- £80,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
5d
Partnership Manager, EU/UK
Sumsub —London
- Remote
- Business development
- Communication skills
- Negotiation
- Annual leave
Quick apply
8d
Business Development Manager - South East London, Kent & Sussex
Siemens —Swanley
- Full-time
- Remote
- Business development
- Communication skills
- Negotiation
- Annual leave
Global Head of Customer Experience & Success (Sales Team)
SEMrush —London
- £320,000 - £365,000 a year
- Employee assistance programme
8d
Team Manager - Corporate Communications
Epping Forest District Council —Epping
- £53,499 - £56,413 a year
- Full-time
- Hybrid work
- Organisational skills
- Leadership
- Annual leave
- Employee discount
London, England, United Kingdom Channel Partner Manager, EMEA
Guardz —London
- Sales
- Business development
- Project management
Trading Underwriter
Berkeley Insurance Group —Basildon
- Full-time
- Customer service
- Analysis skills
- Communication skills
Museum & Culture Marketing Senior Officer
Maidstone Borough Council —Maidstone
- £36,234 - £39,307 a year
- Weekend availability
- Hybrid work
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Community Relations Manager
Balfour Beatty —Maidstone
- Hybrid work
- Travel
- Communication skills
- Annual leave
12d
Internal Communications Executive
Penningtons Manches Cooper LLP —London
- Full-time
- Hybrid work
- Organisational skills
- SharePoint
- Work from home

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Customer Enquiries Services Manager

Anglia Ruskin University -
Chelmsford

Apply Now

Job details

Permanent | Full-time
£38,784 - £44,746 a year
7 days ago

Benefits

Relocation assistance
Company pension

Qualifications

Live chat
CRM software
Process improvement
Continuous improvement cycles oversight
Customer interaction
AI
Leadership
Communication skills

Full job description

About ARU:

ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF).
ARU’s research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK’s leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.

About the Role:

We are seeking an experienced and customer-focused leader to manage our Customer Enquiries Services Team and help deliver a sector-leading experience for prospective students, applicants and offer holders across the globe.

As Customer Enquiries Services Manager, you will lead a high-performing team responsible for responding to enquiries across multiple communication channels, including telephone, email, live chat and AI-powered platforms. You will play a central role in ensuring that every interaction with ARU is professional, informative and supportive, helping prospective students make confident decisions about their future.

This is an exciting opportunity for a customer service professional who combines excellent people management skills with a passion for innovation and digital engagement. You will take responsibility for planning and delivering enquiry services throughout the admissions cycle, including overseeing the University's annual Confirmation and Clearing operation. Working closely with colleagues across student recruitment, admissions and international recruitment, you will ensure services are appropriately resourced, responsive to demand and aligned with ARU's recruitment objectives.

Educated to degree level or holding an equivalent professional qualification, you will bring significant experience of leading customer service or advisory teams. You will be confident managing performance, coaching colleagues and fostering a positive, customer-focused culture. You will also have experience using CRM systems, live chat technology and AI-powered communication tools to improve service delivery and enhance the applicant experience.

Using data and customer insight to drive continuous improvement, you will analyse enquiry trends, identify opportunities to enhance processes and make recommendations that improve efficiency and customer satisfaction. Acting as the University's subject matter expert on live chat and AI chatbot systems, you will help shape the future of applicant communications by embedding new technologies, supporting automation initiatives and sharing best practice across the institution.

We are looking for a proactive and organised individual with excellent communication and leadership skills, who thrives in a fast-paced environment and is committed to delivering exceptional customer service. If you are passionate about improving the customer experience, supporting colleagues to succeed and helping prospective students navigate their journey to higher education, we would love to hear from you.

Informal enquiries can be made to Sean Rowlatt, Senior Admissions Manager - Applicant Services, at [email protected]

Find out more about working with us and how we recruit.

We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.

We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that ARU will carry out online searches as part of the due diligence on short listed candidates.

We value diversity at ARU and welcome applications from all sections of the community.

We have a responsibility to ensure that all employees are eligible to live and work in the UK and will conduct Right to Work checks in line with UKVI’s Right to Work policy and our own institutional policy. Furthermore, we must note:

Applicants applying from outside the UK: At this time, ARU is unable to sponsor applicants applying from overseas for a Worker Route visa.
Applicants already in the UK: ARU is unable to offer Worker Route visa sponsorship to applicants whose salary does not meet our minimum sponsorship threshold, which aligns with roles at Grade 6 and above.

Committed to being inclusive and open to discuss flexible working.

We reserve the right to close this vacancy once we have received sufficient applications.

Guidance Notes:

Please download the Job Description Person Specification for key requirements. To apply, demonstrate how your skills and experience meet the criteria.

Apply Now

Refine Your Search

channel manager jobs in basildon, ess

Customer Enquiries Services Manager

International Project Manager (Remote)

Channel Partner Manager

Receptionist - South Essex - East of England

Territory Manager for UK & Nordics

Enterprise Partner Manager - United Kingdom, Northern Europe

General Manager, Clover UK

Channel Account Manager, International

Centre Manager

Head of Field Marketing, EMEA-APJ

EMEA Marketing and Events Manager

Partnership Manager, EU/UK

Business Development Manager - South East London, Kent & Sussex

Global Head of Customer Experience & Success (Sales Team)

Team Manager - Corporate Communications

London, England, United Kingdom Channel Partner Manager, EMEA

Trading Underwriter

Museum & Culture Marketing Senior Officer

Community Relations Manager

Internal Communications Executive

I want to receive the latest job alerts for channel manager in basildon, ess

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