Senior it technician Work, Jobs in Basildon, Ess (with Salaries)

Junior IT Support Technician
Code X London —London
- £25,500 - £32,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Linux
- Gym membership
- Life insurance
Quick apply
Group IT Support Technician
WJ King Group —Dartford
- £35,000 - £45,000 a year
- Full-time
- Maintenance
- Travel
- Organisational skills
- Employee discount
Quick apply
2d
Senior IT Technician
University of Greenwich —Medway
- £38,784 - £44,746 a year
- Call to connect
- University
- Mentoring
- Leadership
2d
IT Coordinator/ Helpdesk Technician
THE·TEAM —London
- Full-time
- Microsoft Word
- Azure
- Microsoft Outlook
IT Support Technician III
Cosmetic Physician Partners —London
- Full-time
- Hybrid work
- Google Suite
- SharePoint
- Annual leave
Quick apply
Senior IT Technician
Demelza —Sittingbourne
- £18.71 an hour
- Full-time
Senior IT Technician
Motorway —London
- Full-time
- Hybrid work
- Google Suite
- Mentoring
- Employee assistance programme
Quick apply
Senior Technician, IT Infrastructure
Ryan, LLC —London
- Full-time
- Bachelor's degree
- No degree
- Travel
- Gym membership
IT Incident Management & Resolution Engineer
Partners Group —London
- Full-time
- Mentoring
- SharePoint
- In-person
Service Desk Analyst
ECI —London
- Full-time
- Azure
- Microsoft Outlook
- Windows
ICT and Reprographics Technician
Harris Federation —London
- £32,535 - £33,012 a year
- SharePoint
- Communication skills
- School
- Annual leave
12d
1st Line Network Technician
Exponential-e —London
- Phone etiquette
- Communication skills
- Referral programme
Quick apply
Senior Data Center IT Technician
Nebius —Harlow
- English
- Computer networking
Quick apply
Managed Services Technician
Exponential-e —London
- Computer literacy
- Computer networking
- Referral programme
Quick apply
Sr Technician, Site Services
ABACUS —London
- Continuous improvement
- Travel
- Mentoring
Quick apply
6d

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Junior IT Support Technician

Code X London
London

Quick apply

Job details

Permanent | Graduate | Full-time | Internship
£25,500 - £32,000 a year

Benefits

Casual dress
Company pension
Private medical insurance
Gym membership
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Windows Server
Jira
Technical troubleshooting
Desktop support
TCP
SCCM
BMC Remedy
User account provisioning
LAN
Ticket management
Microsoft Office Suite
Windows
Network infrastructure
User account management
Firewall
Analysis skills
IT permissions management
Computer hardware
Mac OS
ServiceNow
IP networking
Customer support
Linux
Application support
Network monitoring
Root cause analysis
Communication skills
Identity & access management

Full job description

Job Summary

We are seeking a motivated and detail-oriented Junior IT Support Technician to join our dynamic technology team. In this role, you will be the first point of contact for end-users seeking technical assistance, providing essential support to ensure smooth and efficient IT operations across the organization. Your enthusiasm for technology, combined with strong communication skills, will help resolve a wide range of hardware and software issues, contributing to a positive user experience and maintaining high system availability. This is an exciting opportunity for someone eager to grow their IT skills in a fast-paced environment while making a tangible impact on daily business functions.

Duties

Respond promptly to user inquiries via help desk tickets, phone calls, or email, delivering exceptional customer service and technical support.
Troubleshoot and resolve issues related to desktop hardware, software applications, operating systems (Windows, macOS, Linux), and network connectivity.
Assist with software troubleshooting including Microsoft Office suite, VPN connections, firewall configurations, and remote access tools.
Support the setup, configuration, and maintenance of computer hardware such as desktops, laptops, printers, and peripherals.
Help manage user accounts and permissions using Active Directory and assist with password resets or account lockouts.
Monitor network performance and assist with basic network troubleshooting involving LAN (Local Area Network), TCP/IP protocols, DNS (Domain Name System), and TCP connections.
Collaborate with senior IT staff to escalate complex issues using tools like ServiceNow, Jira, or BMC Remedy for tracking incidents and requests.
Assist in maintaining inventory records of hardware assets using SCCM (System Center Configuration Manager) or similar tools.
Participate in routine system updates, patches, and backups to ensure security compliance and operational stability.

Experience

Previous experience in an IT support role or help desk environment is preferred but not required; relevant internships are welcome.
Familiarity with computer networking concepts such as LAN/WAN topology, TCP/IP protocols, DNS management, VPN setup, and firewall configuration.
Basic understanding of operating systems including Windows (client/server), macOS, and Linux distributions.
Knowledge of Microsoft Windows Server environments and Active Directory for user management is advantageous.
Experience troubleshooting software issues within Microsoft Office applications and other common enterprise software.
Ability to communicate technical information clearly to non-technical users with patience and professionalism.
Strong analysis skills to identify root causes of problems quickly and effectively escalate when necessary.
Familiarity with remote support tools such as SCCM or ServiceNow helps streamline issue resolution processes.

Join us as a Junior IT Support Technician if you’re passionate about technology support and eager to develop your skills in a collaborative environment! Your proactive attitude will help keep our systems running smoothly while providing outstanding service that empowers users across the organization.

Pay: £25,500.00-£32,000.00 per year

Benefits:

Casual dress
Company pension
Gym membership
Life insurance
On-site parking
Private medical insurance
Sick pay

Work Location: Hybrid remote in London

Quick apply

Refine Your Search

senior it technician jobs in basildon, ess

Junior IT Support Technician

Group IT Support Technician

Senior IT Technician

IT Coordinator/ Helpdesk Technician

IT Support Technician III

Senior IT Technician

Senior IT Technician

Senior Technician, IT Infrastructure

IT Incident Management & Resolution Engineer

Service Desk Analyst

ICT and Reprographics Technician

1st Line Network Technician

Senior Data Center IT Technician

Managed Services Technician

Sr Technician, Site Services

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