Engineer Work, Jobs in Basildon, Essex (with Salaries)

2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
Junior Engineer
Tracer Cloud Inc —London
- Up to £70,000 a year
- Full-time
- AWS
- AI
- Python
- Annual leave
1st Line Helpdesk Engineer - Basildon
Arc —Basildon
- Azure
- Customer service
- Windows
Engineer
Elis —Camberwell
- £45,000 - £47,000 a year
- Call to connect
- Schematics
- Microsoft Office
- Continuous improvement
- Employee assistance programme
Manual QA Engineer
Careerswift —London
- Full-time
- Remote
- Agile
- SDLC
Plumbing and Maintenance Service Engineer - FTC 12 Months
Harvey Water Softeners —Basildon
- £34,000 - £38,000 a year
- Full-time
- Sales
- Customer service
- Plumbing
- Employee discount
Quick apply
ITAM Engineer
CGI —London
- Full-time
- Hybrid work
- Analysis skills
- IT
- In-person
Quick apply
Service and Repair Engineer
Nuco Solutions Ltd —Chelmsford
- From £42,000 a year
- Full-time
- Customer service
- In-person
- Employee assistance programme
- Life insurance
Quick apply
Engineering Technician
Circle Health Group —Orpington
- Up to £41,500 a year
- Full-time
- Hospital
- In-person
- Time management
- Employee discount
- Life insurance
Quick apply
EUC Engineer
CGI —London
- Full-time
- Customer service
- Windows
- IT
Quick apply
Systems Engineer
Abacode —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Infrastructure Engineers
CGI —London
- Full-time
- Azure
- AWS
- Agile
Quick apply
System Engineer - Land CEMA (All Levels)
Leonardo UK Ltd —Basildon
- £45,000 - £81,000 a year
- Full-time
- Hybrid work
- Military
- Bachelor's degree
- No degree
- Flexible schedule
- Referral programme
Systems Engineer
Ericsson —Southend-on-Sea
- Oracle
- No degree
- Linux
Project Engineer 2026 (BMS experience necessary)
NRise Ltd —London
- £50,000 - £70,000 a year
- Full-time
- Up to 50% travel
- Travel
- In-person
Quick apply
Gas Installations Engineer
Sureserve —Basildon
- £40,000 - £45,000 a year
- Customer service
- Driving
- Annual leave
- Employee assistance programme
Quick apply
Automation Test Engineer - AI
Accenture —London
- Full-time
- Java
- AWS
- APIs
Flutter Engineer
RWS Group —London
- Full-time
- APIs
Support engineer
WRITER —London
- £112,000 - £167,000 a year
- Full-time
- Hybrid work
- AWS
- APIs
- Communication skills
- Annual leave
12d
Production Engineer
Swegon UK & I —Snodland
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook

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2nd Line Helpdesk Engineer - Basildon or Yateley Office

Arc -
Basildon

Apply Now

Job details

£28,000 - £38,000 a year

Qualifications

Microsoft Windows Server
Operating systems
Customer service
Firewall
Computer networking
SharePoint
IT
VMWare
Active Directory
Intune

Full job description

bout Arc:
Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.

Role Overview:
We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st Line Helpdesk team. This role involves offering support via phone, email, and a ticket management system. Additionally, you'll be responsible for updating our internal knowledge base with resolutions for recurring issues.

Key Responsibilities:

Provide remote IT support to customers, resolving complex technical issues.
Address and troubleshoot issues escalated from the 1st Line Helpdesk team.
Update and maintain our IT customer documentation and internal knowledge base.
Offer support and training to junior engineers to enhance team skills.
Occasionally visit customer sites to resolve recurring or complex technical issues.

Required Skills & Experience:

Proficiency in Microsoft server and desktop operating systems.
Experience with Microsoft O365, SharePoint, Intune, Active Directory, and Teams Voice.
Knowledge of VMware and/or Microsoft Hyper-V.
Basic networking skills, including knowledge of switches and firewalls.
Previous experience with Autotask, Datto RMM, and IT Glue is a plus.

Personal Attributes:

Flexible and adaptable, remaining calm under pressure.
Eagerness to learn and improve skills.
Honest, dependable, and trustworthy.
Well-presented and a strong team player.
Customer-focused with excellent service skills.

What We Offer:

A dynamic and supportive working environment.
Opportunities for career progression within the company.
Ongoing training and professional development.
Competitive salary

Key Points:

Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.

Accessibility: We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.

Apply Now

Refine Your Search

engineer jobs in basildon, essex

2nd Line Helpdesk Engineer - Basildon or Yateley Office

Junior Engineer

1st Line Helpdesk Engineer - Basildon

Engineer

Manual QA Engineer

Plumbing and Maintenance Service Engineer - FTC 12 Months

ITAM Engineer

Service and Repair Engineer

Engineering Technician

EUC Engineer

Systems Engineer

Infrastructure Engineers

System Engineer - Land CEMA (All Levels)

Systems Engineer

Project Engineer 2026 (BMS experience necessary)

Gas Installations Engineer

Automation Test Engineer - AI

Flutter Engineer

Support engineer

Production Engineer

I want to receive the latest job alerts for engineer in basildon, essex

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