1st line support engineer Work, Jobs in Basingstoke, Ham (with Salaries)

IT Support Engineer - 1st Line Application Support
HealthNetConnections Ltd —Aldershot
- From £25,500 a year
- Full-time
- Software troubleshooting
- In-person
- Communication skills
- Free parking
Quick apply
23h
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Google Suite
Quick apply
1st Line Helpdesk Engineer - Yateley
Arc —Yateley
- Azure
- Windows
- Computer networking
22h
2nd Line Engineer - Yateley
Arc —Yateley
- £30,000 - £40,000 a year
- Computer networking
- SharePoint
- Training & development
Support Services Engineer
Exclusive Networks —Alton
- Monday to Friday
- Hybrid work
- Communication skills
- Free parking
- Work from home
8d
Associate Corporate IT Engineer
cloudpay —Andover
- Full-time
- In-person
- Communication skills
- Employee assistance programme
- Bereavement leave
4d
2nd Line Support Analyst
FluidOne —Camberley
- Maintenance
- Mentoring
- Training & development
- Employee assistance programme

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IT Support Engineer - 1st Line Application Support
HealthNetConnections Ltd —Aldershot
Provide 1st line telephone support to customers who have questions or issues related to the application. Log calls, assess calls and transfer calls to the…
From £25,500 a year
Quick apply
23h
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
Handling support queries by phone and email. Setting up new user accounts and resolving access or password issues. No two days are the same.
Quick apply

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IT Support Engineer - 1st Line Application Support

HealthNetConnections Ltd
Aldershot

Quick apply

Job details

Full-time
From £25,500 a year
23 hours ago

Benefits

Free parking
Cycle to work scheme
Company pension
Private medical insurance
Transport links
On-site parking

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Software troubleshooting
Stakeholder liaison
User account provisioning
Technical support
User account management
IT support
Customer support
Customer interaction
Application support
Communication skills
A Level

Full job description

IT Support Engineer - 1st Line

Salary: Negotiable, dependent on Experience

Hours of Work: Initially Mon-Fri, 8:45-5:00

About the Company:

We are a UK company specializing in ultrasound imaging and reporting. We are the exclusive UK distributor of the GE ViewPoint ultrasound reporting application.

We are offering an exciting opportunity for an IT Support Engineer to join our team of dedicated professionals, delivering quality technology solutions to improve clinical reporting and patient care.

As an IT Support Engineer, you will assist us in providing a positive customer experience and satisfaction by providing continuing technical and application assistance and expertise to our large installed base of users in both NHS trusts and private clinics across the UK.

IT Support Engineer Responsibilities:

· Provide 1st line telephone support to customers who have questions or issues related to the application

· Answer calls and emails in a timely confident manner

· Log calls, assess calls and transfer calls to the relevant team members

· Troubleshoot and assist in solving issues

· Complete the regular system tasks

· Complete the adding of users and dealing with password resets

· Prepared to learn new things

IT Support Engineer Requirements:

· Ideally aged 21 (younger confident individuals considered aged 19+)

.Two years college or work experience

· Ideally 1 years customer experience

· Good written and verbal communication skills

· Professional telephone manner

· Organized and timely

· A commitment to ensuring timely, professional responses to customer issues

· Enjoy customer interaction and happy to liaise with customers internally and externally via phone and email

· Good problem-solving skills and the confidence to quickly acquire new skills

· The ability to work independently and as part of a team

· Interest in IT and a desire to learn new things

IT Support Engineer Benefits:

· Competitive salary

· Private health care

· Pension

· Free parking

· Bike to work scheme

· 23 days holiday per annum + bank holidays

If you feel that you meet the IT Support Engineer requirements, then please apply today!

Job Type: Full-time

Pay: From £25,500.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance
Transport links

Flexible language requirement:

English not required

Education:

A-Level or equivalent (preferred)

Experience:

Application Support: 3 years (required)
Customer service: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

1st line support engineer jobs in basingstoke, ham

IT Support Engineer - 1st Line Application Support

1st/2nd Line IT Support Engineer - Farnborough

1st Line Helpdesk Engineer - Yateley

2nd Line Engineer - Yateley

Support Services Engineer

Associate Corporate IT Engineer

2nd Line Support Analyst

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