Handler Work, Jobs in Basingstoke, Ham (with Salaries)

Customer Service and Technical Advisor (Call Centre)
Manrose Manufacturing Ltd —Reading
- £12.71 an hour
- Full-time
- Engineering
- Data entry
- In-person
- Annual leave
- Referral programme
Quick apply
3d
Field Agent
Conexus Recovery and Field Services —Reading
- Up to £30,853.80 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Business
- Annual leave
Quick apply
Machine Operator
J Mould (Reading) —Reading
- £15 - £17 an hour
- Full-time
- In-person
- Commercial driving
- Communication skills
- Health & wellbeing programme
Quick apply
9d
Customer Service Phone Support - Damage Recovery Team
Enterprise Mobility —Aldershot
- £26,450 a year
- Full-time
- Computer skills
- Communication skills
- Time management
Call Handler
VINCI Facilities UK —Camberley
- 8 hour shift
- Computer skills
- In-person
Quick apply
8d
Domestic Abuse Specialist
Aurora New Dawn —Thames Valley
- £30,000 a year
- Full-time
- In-person
- Health & wellbeing programme
- Sick pay
Quick apply
Material Controller
Stannah —Andover
- Full-time
- Computer literacy
- Forklift
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
11d
Material Handler 2pm - 10.30pm Monday to Friday
DSC Nutrition Ltd —Horndean
- £14.50 - £15.00 an hour
- 8 hour shift
- Cleaning
- Warehouse experience
- In-person
- Employee discount
Quick apply
Material Handler
Jabil Circuit —Thatcham
- Full-time
- Computer literacy
- Forklift
- Data entry
Force Command Centre Coach
Surrey Police —Guildford
- £31,345 - £35,020 a year
- 12 hour shift
- Recruiting
- Training & development
- Annual leave
- Employee discount
Senior Salesforce Marketing Cloud Specialist
Invesco —Henley on Thames
- Full-time
- Hybrid work
- Scripting
- Communication skills
- Annual leave
- Life insurance
Machine Operator (360)
Shorts Group Ltd —Ascot
- £37,440 a year
- Maintenance
- Communication skills
9d
Practice Area Lead: Medical Affairs Communications
IQVIA —Reading
- Full-time
- Hybrid work
- Business development
- Training & development
- Leadership

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handler jobs near basingstoke, ham

Customer Service and Technical Advisor (Call Centre)

Manrose Manufacturing Ltd -
Reading

Quick apply

Job details

Permanent | Full-time
£12.71 an hour
3 days ago

Benefits

Annual leave
Company pension
Company events
Referral programme
On-site parking

Qualifications

Sales support
Customer service call handling
Inbound customer enquiry call handling
Engineering
ERP software
Microsoft Office Suite
Technical support
Data entry
Customer support
Customer interaction

Full job description

Volution Group Plc is a market leader in residential and commercial ventilation systems; our purpose is to provide healthy indoor air, sustainably.

We are hiring for a Manrose Customer Service and Technical Advisor to be based at our offices in Reading (Suttons Business Park, RG6 1AZ), reporting to the Customer Service Team Leader.

This is a permanent role working Monday to Thursday 8.30am – 5.30pm, and Friday 8.30am – 4.30pm (39.5 hours)

Job Profile:

In your role as a Manrose Customer Service & Technical Advisor, you will be the first point of contact for our customers and external sales teams, predominantly supporting them with new or existing orders (ducting, fans etc.).

The ideal candidate enjoys daily customer interaction by phone and email, has a willingness to learn new skills and has a passion for all things customer service.

We use Epicor (ERP) to process these orders (data entry) and access our product and catalogue information. Training will be provided as well an industry accreditation by the Electrical Distributors Association (EDA).

Previous call centre or office based customer service experience would be preferred, and the understanding or willingness to learn detailed technical information about our products.

As a Customer Service & Technical Support Advisor, you responsibilities will include:

To provide support to our wide customer base by means of telephone and email.
To enter customer orders accurately and gain full working knowledge of our Epicor BMS system.
Be the conduit between our external sales team and their regional customers to provide first class sales and service support.
Have a desire and willingness to learn basic technical knowledge about our products, enabling you to handle customer enquiries.
Willing to engage in modular training courses to further develop your skillset and added value to the team.
To maintain close working relationship with Team Leader to ensure business KPIs are being met.
Have the ability to multitask and understand the needs of the team and sales goals.
Attend weekly team meetings to continually build team morale.
To be passionate about customer service and technical sales support.

Key knowledge, skills, and experience required:

Previous experience within a Customer Service/ call handler role would be beneficial.
Ability to learn and understand technical product information.
Take pride in your communication style; written and verbal
Willingness and ability to learn
Self-driven and motivated to meet daily KPIs (50 calls/ 30 email enquiries per day)
Proficient using IT software; MS Office; Excel, Word, internal software systems
Proactive attitude, and solution orientated
Enjoy working with other teams and departments as needed
Technical / engineering degree would be desirable, but not essential.

What we can offer you:

Salary negotiable based on experience, training provided
Annual leave – 25 days plus bank holidays
Pension - auto-enrolment after 3 months of service
Health Assured - Employee Assistant Programme
Employee Referral Scheme - receive up to £500
Quarterly Volution Values Award - £100 if nominated
Ongoing training & development

You can learn more about us here; https://www.manrose.co.uk/

Equal opportunities: All current employees and potential employees are provided equal employment opportunities by Volution Group Plc.

Job Types: Full-time, Permanent

Pay: £12.71 per hour

Benefits:

Company events
Company pension
On-site parking
Referral programme

Application question(s):

Notice period
Salary Requirements

Work Location: In person

Quick apply

Refine Your Search

handler jobs in basingstoke, ham

Customer Service and Technical Advisor (Call Centre)

Field Agent

Machine Operator

Customer Service Phone Support - Damage Recovery Team

Call Handler

Domestic Abuse Specialist

Material Controller

Material Handler 2pm - 10.30pm Monday to Friday

Material Handler

Force Command Centre Coach

Senior Salesforce Marketing Cloud Specialist

Machine Operator (360)

Practice Area Lead: Medical Affairs Communications

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