Membership manager Work, Jobs in Bath, Som (with Salaries)

Visitor Operations Manager
National Trust —Bath
- £40,576 a year
- Weekend availability
- Guest services
- Leadership
- Communication skills
- Free parking
- Employee assistance programme
1d
Court Usher
Bristol City Council —Bristol
- £25,949 a year
- Part-time
- Hybrid work
- Communication skills
- Annual leave
- Flexitime
6d
Free People Assistant Visual Manager - Bath, UK
Free People —Bath
- Nights as needed
- Bar
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Fitness Manager - Bath City
The Gym Group —Bath
- Full-time
- Training & development
- Employee discount
- Sick pay
13d
Operational Transformation Project Manager
Curo —Bath
- £63,345 a year
- Hybrid work
- Computer literacy
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Gym & Racquets Manager
Mad Swans —Bristol
- £40,000 a year
- Weekend availability
- Management
- Hotel
- Recruiting
- Free parking
- Employee discount
Quick apply
3d
Urban Outfitters Team Leader - Bath, UK
Urban Outfitters —Bath
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
6d
Visitor Experience Manager
National Trust —Warminster
- £30,400 a year
- Team management
- Leadership
- Communication skills
- Free parking
- Employee assistance programme
1d
Community First Aider (Bath & North East Somerset)
St John Ambulance —Bath
Free People Assistant Store Manager - Bath, UK
Free People —Bath
- Full-time
- Conflict management
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
General Manager - Live in
White Lion —Bristol
- Up to £48,000 a year
- Full-time
- Sales
- Guest services
- Annual leave
- Employee discount
Quick apply
Front Office Team Leader
Williams Lea —Bath
- £34,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Human resources
- Referral programme
11d
Site Partnership Manager - Enterprises
Brandon Trust —Bristol
- £44,000 a year
- Full-time
- Budgeting
- In-person
- Leadership
- Employee discount
- Referral programme
Part Time Office Administrator
Williams Lea —Bath
- £11,190.40 a year
- Part-time
- Inventory control
- Computer literacy
- Cleaning
- Referral programme
Woodland Creation Engagement Manager
Forestry England —Bristol
- £40,388 - £43,482 a year
- Part-time
- Hybrid work
- English
- Travel
- Free parking
- Employee discount
1d
Kitchen Leader - Bath, Southgate Centre
Pret A Manger —Bath
- £15.35 an hour
- Part-time
- Customer service
- Cleaning
- Annual leave
- Employee discount
Reablement Team Leader
Bristol City Council —Bristol
- £42,839 a year
- Full-time
- Hybrid work
- Management
- Continuous improvement
- Leadership
- Annual leave
- Flexitime
Free People Store Manager - Bath, UK
Free People —Bath
- Weekend availability
- Travel
- Conflict management
- Training & development
- Annual leave
- Employee assistance programme
Postperson with Driving
Royal Mail Group —Bristol
- £13.68 an hour
- Part-time
- Customer service
- Employee discount
Specialist Mentor - Bristol Autism Team
Bristol City Council —Bristol
- £39,862 - £41,771 a year
- Full-time
- Hybrid work
- Communication skills
- School
- Annual leave
8d

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Visitor Operations Manager

National Trust -
Bath

Apply Now

Job details

Permanent | Full-time
£40,576 a year
1 day ago

Benefits

Free parking
Season ticket loan
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Car scheme

Qualifications

Venue and attractions experience
Stakeholder collaboration
Stakeholder liaison
Facilities management
Compliance management
Partnership building
Guest services
Leadership
Communication skills
Operations leadership experience

Full job description

Are you a driven leader who thrives on delivering exceptional visitor experiences? We’re looking for a confident, decisive and inspiring leader to join the Bath Assembly Rooms team as Visitor Operations Manager.

If you’re passionate about high standards, and ready to take ownership in a fast-paced, visitor-focused, commercially-driven environment, we’d love to hear from you.

What it's like to work here:It’s an exciting time to join the team at Bath Assembly Rooms. This beautiful Grade 1 listed building, known for music, parties, dancing and entertainment during Bath’s Georgian heyday, will reopen in 2027 following two years of a major capital works project and the installation of an ambitious brand-new visitor attraction.

You’ll be joining Bath Assembly Rooms ahead of a period of significant change, taking the lead on the property teams’ preparations for moving back into the building, and leading for the creation of a brand-new operational team.

You’ll be part of the Property Leadership Team, reporting to the General Manager, and will be part of both the Duty Manager rota (including weekends and Bank Holidays) and the out-of-hours on-call rota (eligible for additional payment in the event of a call-out).

Bath Assembly Rooms is part of the National Trust Bath Property Group which also includes Dyrham Park, Prior Park Landscape Garden, Bath Skyline and Bathampton Meadows.

What you'll be doing:As Bath Assembly Rooms transitions from project mode to operating mode, you’ll work closely with colleagues in the project team to make the change as smooth as possible and will be responsible for managing the property team’s move back into the building.

As we build a brand-new property team, you’ll work closely with property colleagues to create an inclusive, participative culture, ensuring all feel welcome and establish excellent relationships with external partners, communities and individuals, fostering an atmosphere of collective exploration, discovery and collaboration.

You’ll manage the team responsible for ensuring Bath Assembly Rooms is ready to welcome visitors safely, compliantly and with the highest standard of presentation and customer service, including line manager responsibility for the Facilities Manager, Visitor Welcome Manager, Senior Gardener, Business Services Co-ordinator and Technicians.

You’ll have overall responsibility for the compliance of the building, facilities and operations at Bath Assembly Rooms.

As a member of the property group leadership team, you’ll champion the Trust’s ambition to end unequal access and grow support, working closely with colleagues in the Visitor Experience, Curatorial, and Community, Participation and Volunteering teams, to maintain, develop and grow the new visitor attraction at Bath Assembly Rooms.

Who we're looking forWe’d love to hear from you if you have:

Deep understanding of how to deliver high-quality, inclusive and consistent visitor experiences across a large site.

Strong knowledge of operational risk management, emergency procedures, and legal compliance in a public-facing environment.

Understanding of how to link visitor experience to income generation (e.g. membership, retail, car parks) and cost control.

Familiarity with using visitor data and feedback to inform service improvements

Ability to lead large, diverse teams (staff and volunteers), set clear expectations, and foster a high-performance culture

Strong service ethos with the ability to embed a culture of welcome and satisfaction across all touchpoints.

Effective communicator who can work closely with the Property Leadership Team and external partners.

Experience managing day-to-day operations in a heritage, cultural, or leisure setting.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme (for roles that meet the salary criteria)

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Permanent f/t (37.5 hrs pw)

Apply Now

Refine Your Search

membership manager jobs in bath, som

Visitor Operations Manager

Court Usher

Free People Assistant Visual Manager - Bath, UK

Fitness Manager - Bath City

Operational Transformation Project Manager

Gym & Racquets Manager

Urban Outfitters Team Leader - Bath, UK

Visitor Experience Manager

Community First Aider (Bath & North East Somerset)

Free People Assistant Store Manager - Bath, UK

General Manager - Live in

Front Office Team Leader

Site Partnership Manager - Enterprises

Part Time Office Administrator

Woodland Creation Engagement Manager

Kitchen Leader - Bath, Southgate Centre

Reablement Team Leader

Free People Store Manager - Bath, UK

Postperson with Driving

Specialist Mentor - Bristol Autism Team

I want to receive the latest job alerts for membership manager in bath, som

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