Handler Work, Jobs in Bathampton, Som (with Salaries)

Complaints Handler
Wessex Water —Bath
- Continuous improvement
- Communication skills
4d
Commercial Account Handler
Howden Group Holdings —Bath
- Full-time
- Hybrid work
- Employee discount
Emergency Call Handler / Dispatcher
Avon and Somerset Constabulary —Portishead
- £34,982 - £38,395 a year
- Weekend availability
- Computer literacy
- Databases
- Computer skills
- Gym membership
12d
Customer Case Handler
Wessex Water —Trowbridge
- Communication skills
- Time management
Customer Solutions Specialist
Devon Bay Solutions —Bristol
- £28,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Computer literacy
- Driving
- Free parking
- Work from home
Quick apply
Legal Expenses Insurance Claims Handler
RAC —Bristol
- Hybrid work
- Computer skills
- Communication skills
- Flexible schedule
Client Contact Senior Consultant
Openwork UK Ltd —Swindon
- Up to £43,000 a year
- Hybrid work
- Continuous improvement
Handler - Warehouse - Nightshift
FedEx EU —Bristol
- £13.29 an hour
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
Claims Handler / Paralegal - Property & Casualty
Reynolds Porter Chamberlain —Bristol
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
Operations Manager
ABM —Bristol
- Full-time
- Management
- Communication skills
9d
Client Services Account Handler
eXPD8 —Bristol
- Call to connect
- Hybrid work
- Microsoft Powerpoint
- Computer literacy
- Communication skills
- Life insurance
- Referral programme
Operations Manager
ABM UK —Bristol
- Full-time
- Management
- Communication skills
- Employee discount
Quick apply
9d
Police Constable Dog Handler Transferee
Avon and Somerset Constabulary —Almondsbury
- £31,164 - £50,256 a year
- Full-time
Duty Manager
ABM —Bristol
- Full-time
- Management
- Communication skills
9d
Duty Manager
ABM UK —Bristol
- Full-time
- Management
- Communication skills
- Employee discount
Quick apply
9d
Claims Handler
Reynolds Porter Chamberlain —Bristol
- Full-time
- Hybrid work
2d
Claims Case Handler
E-Medicals UK Ltd —Clevedon
- From £27,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
- Flexitime
Quick apply
Bookings Advisor
Dick Lovett —Bristol
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
9d
Paralegal - Professional & Commercial Risk
DAC Beachcroft —Bristol
- Hybrid work
- Microsoft Word
- Computer literacy
- Writing skills
Quick apply
8d
Account Handler
Howden Group Holdings —Bristol
- Full-time
- Hybrid work
- Computer literacy
- Project management
- Computer skills

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Complaints Handler

Wessex Water -
Bath

Apply Now

Job details

4 days ago

Benefits

Company pension
Paid volunteer time

Qualifications

Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Complaint handling
Continuous improvement
Continuous improvement cycles oversight
Customer interaction
Root cause analysis
Communication skills

Full job description

In this exciting new role as our Complaints Handler, you will join the Developer and Wholesale Services team to help mould our in-house complaints process.

What you'll do

In this role, you will:

work on the end-to-end customer complaints journey
investigate complex customer cases to find resolutions in line with company policy and regulatory requirements to prevent escalation where possible
provide training and support to colleagues to ensure consistency across the department
collaborate with the Head of Department, gathering key details for escalations and providing regular reports on volumes, reasons and resolution timescales
analyse DMeX and BRMeX feedback to identify trends, root causes and opportunities for continuous improvement
collaborate with key stakeholders to review and improve processes
support the Customer Service Manager to maintain relationships with retailers, sharing best practice and encouraging consistent customer-focused outcomes
use customer feedback and complaint insights to prevent recurring issues.

As part of this role, you will also receive a performance-related bonus of up to 10%.

What you'll need

We are looking for someone who is committed to the continual development of our complaints processes and will be confident in communicating opportunities to make change where it's needed to improve customer outcomes.

Additional skills and experience include:

proven excellent communication skills to customers and colleagues and a passion for sharing best practice
confidence in identifying root causes and finding resolutions that go beyond the individual customer outcome
an existing understanding of DMeX and BRMeX metrics (advantageous but not a necessity).

What you'll receive

A combined pension contribution of up to 20%.
Career progression and professional development opportunities.
25 days' holiday rising to 28 with length of service.
The opportunity to sell up to five days of holiday every year.
The opportunity to buy up to ten days of holiday each year (subject to conditions).
A healthcare package that allows you to claim back healthcare costs.
Life assurance of up to eight times your salary.
The opportunity to lease a new electric car through salary sacrifice (subject to conditions).
Cashback and discounts from more than 3,000 retailers.
One paid volunteering day each year.
Enhanced family leave and pay arrangements.
Access to an interactive health and wellbeing platform.
Support from trained mental health first aiders.
A £1,000 referral fee if you recommend someone who is successfully recruited by us.

Who we are

YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:

Wessex Water - one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West
YTL Developments - a major UK developer currently redeveloping a 450-acre former airfield into an award-winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community
YTL Construction UK - a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors
YTL Live - the development and operation of an entertainment complex that includes a 20,000 capacity arena, conferencing and exhibition space
plus a number of other retail, environmental and specialist businesses.

Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group.

We are passionate about diversity and inclusion - with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.

If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.

Apply Now

Refine Your Search

handler jobs in bathampton, som

Complaints Handler

Commercial Account Handler

Emergency Call Handler / Dispatcher

Customer Case Handler

Customer Solutions Specialist

Legal Expenses Insurance Claims Handler

Client Contact Senior Consultant

Handler - Warehouse - Nightshift

Claims Handler / Paralegal - Property & Casualty

Operations Manager

Client Services Account Handler

Operations Manager

Police Constable Dog Handler Transferee

Duty Manager

Duty Manager

Claims Handler

Claims Case Handler

Bookings Advisor

Paralegal - Professional & Commercial Risk

Account Handler

I want to receive the latest job alerts for handler in bathampton, som

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