Technical officer Work, Jobs in Batley, Wyk (with Salaries)

Digital (IT) Service Desk Analyst
West Yorkshire Police —Bradford
- £30,333 a year
- Full-time
- Hybrid work
- Maintenance
- Communication skills
- Annual leave
- Work from home
Quick apply
13d
Overnights Customer Service Advisor
HSBC Global Services Limited —Leeds
- £2,300 a week
- Weekend availability
- Hybrid work
- In-person
- Annual leave
- Work from home
2d
Data Quality Officer
Leeds Beckett University —Leeds
- £34,610 - £38,784 a year
- Data analysis skills
- University
Responsive Repairs and Voids Senior Service Manager
Leeds City Council —Leeds
- £51,356 - £54,495 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Annual leave
Environmental Officer
Leo Group Ltd —Halifax
- £33,000 a year
- Full-time
- Microsoft Powerpoint
- Continuous improvement
- Organisational skills
- Free parking
Quick apply
3d
Healthcare Analytics & Insights Associate
ReportedHealth —Leeds
- Up to £38,000 a year
- Part-time
- Microsoft Powerpoint
- Data analysis skills
- Business development
Quick apply
9d
External Developer Support Manager (Service Desk Manager)
HM Revenue and Customs —Leeds
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Work from home
2d
Environmental Compliance Officer
Plevin —Holmfirth
- £35,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Continuous improvement
- Free parking
Quick apply
EBPR Operational Liaison Officer
Yorkshire Water —Leeds
- £44,271 - £52,084 a year
- Full-time
- Hybrid work
- In-person
- Annual leave
Deputy Head of Facilities
Calderdale and Huddersfield Solutions Ltd —Huddersfield
- £56,698 a year
- Full-time
- Conflict management
2d
Receptionist - Yorkshire and the Humber Probation Service - Leeds (Full Time)
HM Prison & Probation Service —Leeds
- £20,001 - £30,000 a year
- Weekend availability
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
12d
Business Support Officer - Licensing
Kirklees Council —Kirklees
- Full-time
- Computer literacy
- Microsoft Office
- Accounting
- Annual leave
- Work from home
Data Protection Officer
Card Factory —Wakefield
- £65,000 a year
- Team management
- Mentoring
- Contracts
- Work from home
Senior Administration Officer, Yorkshire and the Humber Probation Service, Corporate Services, Full Time
HM Prison & Probation Service —Barnsley
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
10d
Estates Officer
Bradford District Care NHS Foundation Trust —Bradford
- £39,959 - £48,117 a year
- Full-time
- Leadership
Commissioning Officer
Leeds City Council —Leeds
- £39,862 - £42,839 a year
- Temporary
- Experience working with children
- Continuous improvement
- Leadership
- Annual leave
HR Technical Support Officer
Rotherham Metropolitan Borough Council —Rotherham
- £28,598 - £31,022 a year
- Full-time
Technical Officer - Asbestos
Kirklees Council —Kirklees
- Full-time
- Management
- Continuous improvement
5d
Technical Officer
Rotherham Metropolitan Borough Council —Rotherham
- £35,412 - £38,220 a year
- Full-time
- Word processing
- Computer literacy
- Databases
13d
Environmental Health Officer/Senior Technical Officer
Leeds City Council —Leeds
- £37,280 - £42,839 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Mentoring
- Annual leave
- Flexitime

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Digital (IT) Service Desk Analyst

West Yorkshire Police -
Bradford

Quick apply

Job details

Permanent | Full-time
£30,333 a year
13 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Work from home
Employee discount
Sick pay

Qualifications

Technical troubleshooting
Desktop support
Incident queue management
IT service management
Maintenance
Service restoration
Technical support incident logging
Customer support
IT incident logging
Application support
Communication skills
Mobile devices

Full job description

Job title: Digital (IT) Service Desk Analyst
Salary: Starting at £30,333.00, progressively rising to £32,613.00 over 4 years.
Working pattern: This post is working flexi-time Monday to Friday, excluding bank holidays.
Contract: Permanent, full time
Location: Dudley Hill Centre, Harry Street, Bradford

Looking to grow your career in IT while making a real operational impact?

West Yorkshire Police is seeking a Digital Service Desk Analyst to deliver high quality, first and second line IT support across our complex and dynamic technology estate.

In this key role within the Digital Policing Directorate, you will be:

The first point of contact for our users relating to IT incidents, requests and technical queries helping to keep officers, staff and partner agencies operational around the clock.
You’ll provide fast and effective support across desktops, laptops, mobile devices, telephony, audio visual equipment and a wide range of applications used by more than 10,000 users.
Can work confidently both independently and as part of a busy team, managing a varied workload in a fast-paced environment.

Role and Responsibilities

You will provide technical support and guidance as part of the Force’s IT Service Desk, ensuring timely, accurate and customer focused service delivery. This includes diagnosing faults, resolving incidents, completing service requests, escalating complex issues and maintaining accurate records. You will also contribute to Digital Policing projects, system upgrades, routine maintenance, knowledge base updates, and continuous improvement activity.

Key duties include:

Providing 1st and 2nd line support across a wide range of IT systems and devices.
Logging, managing and prioritising incidents and requests in line with SLA/OLA standards.
Delivering technical assistance in person, over the phone and via remote tools.
Troubleshooting and resolving issues across desktops, laptops, mobile devices, printers, telephony and core applications.
Monitoring system queues to ensure timely responses and service continuity.
Maintaining and updating knowledge bases and sharing expertise with colleagues.
Supporting projects, system upgrades and new installations.
Working with users, internal teams, engineers and suppliers to resolve technical problems.
Acting as a key contact during major incidents and cyber security threats.
Carrying out routine maintenance to support system reliability and availability.

Expectations
To succeed in this role, you will be expected to:

Communicate clearly and concisely with users, colleagues and external suppliers.
Provide accurate technical advice and support.
Use diagnostic tools effectively to investigate and resolve issues.
Work confidently with technical documentation, procedures and standards.
Manage competing priorities in a fast paced environment.
Apply ITIL practices across incident, problem and request management.
Operate both independently and as part of a large Service Desk team.

Essential Criteria

Strong working knowledge of a range of computer applications.
Experience working within a busy technical Service Desk or customer facing environment.
Excellent customer service and communication skills.
Technical capability with industry standard equipment and systems.
Ability to prioritise workload and work effectively both independently and as part of a team.
Good understanding of ITIL Incident, Problem and Request Management – Desirable.
Recognised computing qualification (minimum Level 3) – Desirable.

Benefits/What We Offer
West Yorkshire Police staff can access a wide range of benefits designed to support work/life balance, wellbeing, development and financial security. These include:

Generous annual leave allowance - 27 days annual leave, rising to 32 days after five years of service, plus bank holidays.
Hybrid working, whereby you can work the majority of days from home (after initial training and approval). Office attendance is required minimum one day per week.
Membership of the West Yorkshire Pension Fund, a secure Defined Benefit CARE (Career Average Revalued Earnings) pension scheme.
Access to savings, discounts and cashback rewards through staff schemes, including eligibility to become a Blue Light Card member and membership to the Company Shop (membership fees to be paid by employee).
Access to Employee Assistance Service – accessible 24/7, providing counselling and financial advice for you and your immediate relatives.
Membership options for the Police Treatment Centre and The Police Children’s Charity (eligibility-dependent).
Opportunities for career development and training.
Supportive HR policies, including maternity, paternity and other family-friendly provisions.
A meaningful career with a clear sense of purpose supporting policing services that protect communities.
Option to sign up to our Cycle to work scheme (eligibility-dependent).
Opportunities to join staff networks, wellbeing groups and sports clubs.

How to Apply
This is an excellent opportunity to further your career as an IT professional and to develop your skills whilst making a direct and meaningful impact on operational policing.

All candidates MUST attach a CV and Cover Letter upon applying, otherwise the applications will be automatically rejected. The following personal information MUST BE REMOVED from the CV and Cover Letter:

Name
Age
Sex
Address

Applicants do not need to fill out information that is declared in the CV unless the field is mandatory.
The successful candidate will be subject to personal and financial vetting checks prior to appointment.

This post is suitable for job share. The application process will close at 23:55 hours on 30 August 2026.

Pay: £30,333.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Sick pay
Work from home

Work Location: Hybrid remote in Bradford (West Yorkshire, Yorkshire and Humber Region)

Quick apply

Refine Your Search

technical officer jobs in batley, wyk

Digital (IT) Service Desk Analyst

Overnights Customer Service Advisor

Data Quality Officer

Responsive Repairs and Voids Senior Service Manager

Environmental Officer

Healthcare Analytics & Insights Associate

External Developer Support Manager (Service Desk Manager)

Environmental Compliance Officer

EBPR Operational Liaison Officer

Deputy Head of Facilities

Receptionist - Yorkshire and the Humber Probation Service - Leeds (Full Time)

Business Support Officer - Licensing

Data Protection Officer

Senior Administration Officer, Yorkshire and the Humber Probation Service, Corporate Services, Full Time

Estates Officer

Commissioning Officer

HR Technical Support Officer

Technical Officer - Asbestos

Technical Officer

Environmental Health Officer/Senior Technical Officer

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