Technical lead Work, Jobs in Bayford, Hrt (with Salaries)

Customer Success Manager
HubSpot —London
- Remote
- English
- In-person
- Negotiation
Quick apply
2d
Technical Lead - EPD
BRE —Watford
- £45,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Project management
- Free parking
Technical Lead
M Group —Stevenage
- Engineering
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Solutions Engineer
Ruleguard —London
- £100,000 - £120,000 a year
- Full-time
- AI
- Communication skills
Quick apply
Design Manager
Equans —Hatfield
- £65,000 - £75,000 a year
- Full-time
- Contracts
- Construction experience
- Annual leave
- Employee assistance programme
6d
Technical Success Consultant
Commusoft —London
- £37,000 a year
- Full-time
- Hybrid work
- Project management
- Communication skills
- Negotiation
EUC Analyst - Microsoft Office 365
Affinity Water —Hatfield
- £50,000 - £60,000 a year
- Hybrid work
- Azure
- Microsoft Office
- SharePoint
- Annual leave
- Employee discount
Technical Architect
Anthropic —London
- £180,000 - £225,000 a year
- Hybrid work
- Master's degree
- Bachelor's degree
- Travel
- Flexible schedule
Senior Technology Lead (12 months FTC)
University College London —London
- £120,000 a year
- Full-time
- Hybrid work
- University
- IT
- Leadership
- Annual leave
- Employee assistance programme
Technical Services Manager
Gulf Coast Filtration UK Ltd —London
- £74,000 a year
- Engineering
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
4d
Content Lead
Wellcome Trust —London
- £70,080 - £87,600 a year
- Mentoring
- Leadership
6d
Junior Compliance Technologist
Warner Bros. Discovery —Leavesden Green
- Full-time
- Communication skills
- Tax experience
Vulnerability Analyst
Equans —London
- Engineering
- English
- Communication skills
PMO Manager
Imperial College London —South Kensington
- £57,785 - £69,365 a year
- Full-time
- Analysis skills
- Organisational skills
- Agile
- Annual leave
10d
Trainee Account Manager
uRisk —Buntingford
- £24,000 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- No experience needed
Quick apply
11d
Technical Operations Manager
Sokin —London
- Hybrid work
- Azure
- Microsoft Office
- AWS
Field Technical Specialist
M Group —London
- £46,000 - £46,623 a year
- Management
- Negotiation
- Annual leave
8d
Technical Drawing Lead
ISS Facility Services —London
- AutoCAD
- Travel
- Leadership
Quick apply
10d
Technical Project Manager
SS&C Technologies —London
- Full-time
- Hybrid work
- Project management
- Software development
- APIs
Technical Services Manager
Sodexo —London
- £85,000 a year
- Full-time
- Contracts
- Gym membership
Quick apply
7d

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Customer Success Manager

HubSpot -
London

Quick apply

Job details

2 days ago

Qualifications

Law
English
HubSpot
Account management
Negotiation

Full job description

The Role

HubSpot is looking for a Customer Success Manager who is interested in interested in leading with AI to deliver customer value, build long-lasting relationships, and help customers unlock their full HubSpot potential to achieve their goals. Customer Success Managers are the trusted inbound advisors for each of their customers. They have an intimate understanding of how their businesses work and what the businesses need to grow and thrive. In working with your customers, you will find that no two of them are the same. In the morning, you could be working with the Marketing Manager at a carpet manufacturer about how to rank for the keyword "stain resistant carpet" through more effective blogging. In the afternoon, you could be talking to the CMO of a software company about how to convert more of their free trials into customers through marketing automation and the sales platform.

This role is open to work from our London Office, Flex, or Remote in the UK.

In this Role you'll get to:

Manage 150 – 180 customer relationships. Some of your customers will be new while others may have been using HubSpot for several years.
Work with your customers on a regular basis to understand their goals and aligning them with the necessary resources to achieve them.
Partner with different teams at HubSpot to 'solve for the customer' including onboarding, up-sell/x-sell, and renewals. Along the way, you will get to know HubSpot's software incredibly well and help your customers fully adopt the platform.
Your day-to-day is a mix of proactive and reactive work, and CSMs have a lot of autonomy in managing their "book of business". The proactive work includes 4-5 scheduled deep-dive meetings per day with customers, where you review their progress, make strategic and tactical recommendations, and keep them up to date on the latest and greatest features from HubSpot. The reactive work runs the gamut from questions about invoices to "how to" questions about the software
Promote the growth of your install base by uncovering, scoping and qualifying opportunities where customers can use more Hubspot products and services to ensure customer retention and growth
Understand technical roadblocks and make recommendations on solution implementation and core integrations using Hubspot to overcome them

If you're stimulated by problem solving - whether it's a business or technical challenge – this is the role for you.

To excel in this role you will need to have:

Fluency in written and spoken English.
2+ years of experience in a client-facing or account management role,
Business savvy with consultative, problem solving, and issue resolution skills
Strong knowledge of the media/digital landscape
Motivated self-starter who is hungry to learn and can provide strong examples of how they have achieved results while balancing demanding expectations
Super organised, quick learner who works well under pressure
Strong negotiation skills, comfortable navigating financial conversations, and dealing with cancellations
It's easy for you to build and maintain relationships, manage expectations, and identify issues that require escalation
Knowledge of Loop Marketing, AEO, and LLM or the aptitude to learn it quickly and independently are required
Support an on-going partner relationship to maximise acquisition, retention, and up-sell rates

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply — we'd love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you're a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you'll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We're building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

HubSpot Careers
Life at HubSpot on Instagram

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

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