Technical analyst Work, Jobs in Beach, Gls (with Salaries)

IT Service Desk Analyst
Bath Spa University —Bath
- £29,588 - £33,002 a year
- Full-time
- Hybrid work
- Microsoft Office
- University
- Communication skills
- Annual leave
- Employee assistance programme
Senior Manual Infrastructure Tester (DV Security Clearance)
CGI —Chippenham
- Full-time
- Azure
- SharePoint
- IT
Quick apply
IT Service Desk Analyst
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
- Flexitime
11d
IT Support Analyst
Forestry England —Bristol
- £33,854 a year
- Part-time
- Hybrid work
- English
- Travel
- Free parking
- Employee discount
9d
1st Line Technical Analyst
Xerox —Bristol
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
Defect Analyst and Tester
TLT —Bristol
- Full-time
- Hybrid work
- Azure
- SharePoint
- Software development
IT Service Desk Analyst
Boeing —Bristol
- Customer service
- IT
- Communication skills
- Life insurance
IT Service Desk Analyst - 1st Line Support
Boeing —Bristol
- Customer service
- IT
- Communication skills
- Life insurance
Senior Analyst - Data Enrichment
Somerset Bridge Group —Cribbs Causeway
- £68,000 - £75,000 a year
- Full-time
- Hybrid work
- SQL
- Communication skills
- Python
- Annual leave
- Referral programme
Quick apply
10d
Data Analyst
Babcock International —Bristol
- Up to £48,800 a year
- Full-time
- Data analysis skills
- Python
- Annual leave
- Employee assistance programme
11d
IT & Security Analyst
One Big Circle —Bristol
- £28,000 - £32,000 a year
- Full-time
- Windows
- Travel
- Linux
Quick apply
4d
Product Manager
Narwhal Labs —Bristol
- £40,000 - £70,000 a year
- Full-time
- Hybrid work
- Engineering
- Product management
- APIs
Quick apply
SharePoint Analyst
Buro Happold —Bath
- Azure
- Analysis skills
- SharePoint
- Employee assistance programme
- Employee discount
Engineering Systems Analyst (18m fixed term contract)
Rotork —Bath
- Hybrid work
- ERP systems
- Data analysis skills
- Analysis skills
Quick apply
Data Analytics Engineer
Discovery Education —Bath
- £35,000 - £39,400 a year
- Full-time
- Data analysis skills
- SQL
- APIs
- Employee assistance programme
Quick apply
Senior Risk Pricing Analyst
Somerset Bridge Group —Bristol
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- SQL
- Communication skills
- Python
- Annual leave
- Referral programme
Quick apply
IT Support Analyst
Forestry Commission —Stoke Gifford
- £33,854 a year
- Weekend availability
- Hybrid work
- Windows
- Presentation skills
- Travel
9d
Head of University Sector Insight
Research England —Bristol
- £58,589 a year
- Full-time
- Data analysis skills
- English
- Analysis skills
- Annual leave
- Flexible schedule
Business Analyst
Equisoft —Bath
- Up to £55,000 a year
- Full-time
- Hybrid work
- SQL
- Financial services
- SDLC
- Life insurance
3d
IT Service Desk Analyst
Office for Students —Bristol
- £29,187 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office

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IT Service Desk Analyst

Bath Spa University -
Bath

Apply Now

Job details

Full-time
£29,588 - £33,002 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Pay rise
Car scheme

Qualifications

ITIL Certification
Microsoft Office
Adobe Creative Suite
ITIL
IT support
Mac OS
Communication skills
Active Directory
CompTIA A+

Full job description

Description

We are currently seeking an IT Service Desk Analyst to provide specialist technical support to staff and students of the University as part of the IT Service Desk team. The University’s endpoint environment comprises approximately 50% Apple and 50% PC platforms.

About the Role

Within this role you will provide first-line support for hardware and software issues, ensuring a high standard of service delivery. You will be the routine contact point for IT support, troubleshooting and resolving straightforward issues while escalating complex cases as needed. Responsibilities include documenting service requests, assisting with diagnostics, testing solutions, and maintaining IT systems. You'll collaborate with wider IT teams, contribute to the IT support knowledge base, and support staff with digital technologies.

About You

A patient, empathetic, and customer-focused approach to first-line problem-solving.
Strong communication skills (verbal and written) including the ability to explain technical issues to non-technical users.
Willingness to learn and adapt to new technologies, policies and procedures.
Experience of supporting Windows, macOS, mobile, Office 365 and Adobe Creative Cloud apps.
Experience in an IT support role in a high-volume public-sector environment.
Knowledge of working with Service Desk systems (remote access, Active Directory, Microsoft 365, ticketing systems, Entra).
Understanding of security best practices (MFA, OTP, data protection, device security).
iTIL Foundation certification and/or experience in an ITIL environment and/or CompTIA A+.

For further information on the essential and desirable skills we’re looking for, please refer to the attached Job Description.

Additional Information

Salary Grade - Starting from £ 29,588 rising to £ 33,002 per annum

The salary range shows the potential maximum pay progression in addition to any annual inflationary increase to your pay. Please note that our default position is to appoint into the lower end of the range, unless there are exceptional circumstances.

Please note that as of April 2024, there has been a change in the UK’s sponsorship threshold. Regrettably as the salary for this role falls beneath this, you will not be eligible for sponsorship therefore your application will automatically be rejected.

Staff Benefits

We offer a wide range of great benefits at BSU, including

Generous pension scheme (Local Government Pension Scheme/Teacher's Pension Scheme). This is a defined benefit pension scheme which pays members a secure income for life, post-retirement
Enhanced paid leave - 41 - 46 days depending on the role (Full Time) - more details here: https://apphub.bathspa.ac.uk/StaffBenefits
Family friendly policies including hybrid working, flexible work environment, on-site nursery, and a sector-leading enhanced maternity scheme
Employee Assistance Programme which offers access to on-demand GP appointments, wellbeing support and advice, and access to counselling
Transport schemes including Electric Vehicle Scheme and Cycle to Work
Wide range of discounts and financial benefits, accessed through and easy-to-use app

For further details about all our staff benefits, have a look at our rewards page: https://www.bathspa.ac.uk/work-at-bath-spa/rewards-and-benefits/

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About Bath Spa University

At Bath Spa University, we believe in the power of education to break down barriers to opportunity and to transform lives. We are the Professionally Creative for the future. Professional Creativity transcends subject disciplines, and is just as important for our sciences, education, business and law subjects as it is for our sector leading creative industries provision. We connect learners, staff and external partners with applied research and innovation. We power inclusive growth through skills development and practice based, innovation – intensive learning for all.

Our main Newton park campus is based in stunning countryside just a few minutes from a World Heritage City. We are also proud to offer courses to students at our other campuses around Bath, and in London at our Canary Wharf and Hackney sites.

An impressive 84% of our staff said they would recommend the University to a friend as a good place to work.

We are a community of colleagues, striving for excellence to ensure students thrive. Our values are:

Respect
Inclusivity
Collaboration
Sustainability

We are committed to maintaining a safe and secure environment for our students, staff, and community. We foster inclusivity, celebrating and respecting differences. We welcome diversity and encourage applications from all backgrounds and genders. We consider our recruitment practices to be comprehensive and unbiased; ensuring fairness, transparency, and equal opportunity for all.

Apply Now

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