Customer success manager Work, Jobs in Belbroughton, Wor (with Salaries)

Customer Success Manager (UK)
LegionellaDossier —Birmingham
- Full-time
- Remote
- Bachelor's degree
- Communication skills
Quick apply
Customer Success Manager, Birmingham
Dalux —Birmingham
Regional Customer Relationship Manager
Barchester Healthcare —Lichfield
- From £400,000 a year
- Microsoft Powerpoint
- Salesforce
- Communication skills
Quick apply
14d
Customer Sales Manager
Care UK —Birmingham
- £40,000 a year
- Weekend availability
- Customer service
- Business development
12d
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
Key Account Manager
Eco2Solar —Droitwich
- Up to £45,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Annual leave
Senior Manager, Customer Success Engineering
Veeam Software —Birmingham
- Remote
- Leadership
- Annual leave
- Employee assistance programme
1d
Sales Advisor
FlooringSuperstore.com —Kidderminster
- Up to £44,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
2d
National Account Manager
apetito —Brierley Hill
- Full-time
- Business development
- Presentation skills
- Travel
- Employee discount
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Full-time
- In-person
- Communication skills
Quick apply
Inside Customer Success Executive (4035)
GBG —Worcester
- Full-time
- Hybrid work
- Sales
Quick apply
Bullion Trader Account Manager
Jewellery Quarter Bullion Ltd —Birmingham
- Up to £35,000 a year
- Full-time
- CRM software
- Sales
- Financial services
- Sick pay
Quick apply
12d
Part-time Customer Service Manager
IWG —Birmingham
- Up to £19,000 a year
- Part-time
- Customer service
- Team management
- Guest services
6d
Business Manager
Baylis Automotive —Worcester
- £40,000 - £50,000 a year
- Full-time
- Hospitality
- Management
- Sales
- Store discount
- Health & wellbeing programme
Quick apply
12d
Key Accounts Manager
USP Steels Ltd —Dudley
- Full-time
- Business development
- In-person
- Free parking
Quick apply
14d
Customer Experience Advisor
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- English
- Travel
- Relocation assistance
- Annual leave
Customer Service Assistant
Evans Halshaw —Stourbridge
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
12d
Store Manager
Aldi —Kidderminster
- £52,910 - £69,000 a year
- Recruiting
- Retail management
- Annual leave
Account Manager
CITY ELECTRICAL FACTORS LTD —Wolverhampton
- £28,000 - £35,000 a year
- Full-time
- Sales
- Salesforce
- Business development
- Free parking
- Employee discount
Quick apply
Pensions Administration Manager
Hymans Robertson LLP —Birmingham
- £50,000 - £63,000 a year
- Full-time
- Hybrid work
- Business development
- Team management
- Training & development
Quick apply
11d

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Customer Success Manager (UK)

LegionellaDossier
Birmingham

Quick apply

Job details

Full-time

Qualifications

Client engagement
Upselling
Bachelor's degree
Customer loyalty building
Relationship management
Management reporting
Customer interaction
HubSpot
SaaS
Communication skills
Add-on sales

Full job description

We are LegionellaDossier, a pioneering software company based in the Netherlands. At LegionellaDossier, we specialize in innovative solutions for managing and preventing Legionella outbreaks, ensuring safety and compliance for public buildings. Our cutting-edge technology empowers businesses and institutions to monitor, analyze, and mitigate Legionella risks efficiently.

Joining our team means becoming part of a dynamic, forward-thinking company dedicated to making a tangible difference in public health and safety. We value creativity, collaboration, and a passion for problem-solving. If you're looking for an opportunity to work on meaningful projects with a talented and driven team, LegionellaDossier is the place for you. Let's shape a safer future together.

Position Overview:

As a Customer Success Manager, you are customer-centric with a strong commercial mindset. In this role, you will play a critical role in driving customer satisfaction and revenue growth by nurturing relationships with our clients and identifying opportunities for upselling and reselling our water safety solution.

Key Responsibilities:

Cultivate strong relationships with key clients in the water safety industry, serving as their trusted advisor and advocate within LegionellaDossier.
Develop a deep understanding of our water safety solution and effectively communicate its technical features and benefits to clients.
Proactively identify opportunities for upselling and reselling our water safety solution to existing clients, leveraging HubSpot (our CRM) to track and manage sales opportunities.
Provide ongoing support and guidance to clients, helping them navigate the complexities of water safety regulations and optimize their use of our solution.
Monitor client satisfaction and address any concerns or issues in a timely and effective manner, ensuring a high level of customer retention.
Track and analyze key metrics related to customer success and revenue generation, providing regular reports to senior management.
Proactively explore Upsell/Cross-sell opportunities with our existing customers

Proven experience in a similar role within software/SaaS.
Strong understanding of customer journey dynamics and the ability to implement strategies for improvement.
Demonstrated success in developing and implementing effective customer success programs
Experience in determining and measuring KPIs for customer success teams.
Proficient in setting up workflows and utilizing customer success automation tools.
SaaS industry experience is a must.
Excellent communication and interpersonal skills.
Methodical mindset with a structured approach to problem-solving.
Strong commercial knowledge with a proven ability to upsell and cross-sell products and services.
Ability to thrive in a fast-paced and dynamic environment.

Sounds good?

Our recruitment process is simple: you and we all need to be sure that we’re excited to work together for many years to come and make great things happen. For this, our company culture is the most important to us, and we work hard to make sure everyone feels like they can work together well and enjoy their time making all those great things happen.

Are you as excited about that prospect as we are? Then apply, let's have a cup of coffee and talk about the future together.

Quick apply

Refine Your Search

customer success manager jobs in belbroughton, wor

Customer Success Manager (UK)

Customer Success Manager, Birmingham

Regional Customer Relationship Manager

Customer Sales Manager

Manager of Dedicated Implementations - EMEA

Key Account Manager

Senior Manager, Customer Success Engineering

Sales Advisor

National Account Manager

Account Manager

Inside Customer Success Executive (4035)

Bullion Trader Account Manager

Part-time Customer Service Manager

Business Manager

Key Accounts Manager

Customer Experience Advisor

Customer Service Assistant

Store Manager

Account Manager

Pensions Administration Manager

I want to receive the latest job alerts for customer success manager in belbroughton, wor

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