Identity manager Work, Jobs in Belfast, Ant (with Salaries)

Technical Services Manager
Ross Technology & Business Services UK Ltd. —Belfast
- £3,500 - £5,000 a month
- Full-time
- Supervising experience
- Team management
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
ASPIRE Global Service Centre – Service Desk L1/L2 Team Leader (Belfast)
Version 1 —Belfast
- Weekend availability
- Computer Science
- AWS
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Digital Product Manager (hybrid/remote) (multiple levels)
Allstate —Belfast
- Hybrid work
- Product management
- Mentoring
- Leadership
- Employee assistance programme
Security Service Delivery Manager
BidvestNoonan —Belfast
- Full-time
- Continuous improvement
- Team management
- Travel
Quick apply
Programme Support Officer
Energy Saving Trust —Belfast
- £26,662 a year
- Full-time
- Remote
- Microsoft Word
- Work from home
9d
Global Onboarding Specialist
Camlin Group —Lisburn
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
Quick apply
Associate Director - Digital Identity and Biometrics, Product Manager, Deloitte Digital
Deloitte —Belfast
- Hybrid work
- Product management
- Mentoring
Security Officer - Night Shifts
BidvestNoonan —Belfast
- £13.50 an hour
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Account Manager
Version 1 —Belfast
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Talent Acquisition Consultant
Allstate —Belfast
- Hybrid work
- Research
- In-person
- Leadership
- Employee assistance programme
3d
MCA Process Management, & AI Innovation Sr. Analyst Assistant Vice President
Citi —Belfast
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
10d
Technical Support Engineer II
Delinea —Belfast
- £45,000 - £50,000 a year
- Weekend availability
- Remote
- English
- Computer networking
- Communication skills
- Employee assistance programme
- Life insurance
Telesales Account Manager - Belfast
Yell Ltd —Belfast
- £29,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Recruitment Administration Coordinator - 6 months contract - Belfast
Alexander Mann Solutions —Belfast
- Hybrid work
- Microsoft Word
- Administrative experience
- Continuous improvement
3d
Program Manager
EOS —Banbridge
- Organisational skills
Quick apply
13d
Specialist - Tech Talent Sourcing at Barclays
Alexander Mann Solutions —Belfast
- Recruiting
2d
HR Partnership Senior Manager for GLAC, Internal Audit, & HR4HR
Citi —Belfast
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Bachelor's degree
- Employee assistance programme
- Employee discount
10d
Senior Design Manager
Powerslide Creative Design Services —Bangor
- £5,200 - £6,100 a month
- Full-time
- Presentation skills
- Team management
- Quality control
- Free parking
- Sick pay
Quick apply
7d
Associate Systems Engineer
Trading Technologies —Belfast
- £22,000 - £37,500 a year
- 8 hour shift
- Hybrid work
- Computer Science
- Analysis skills
- Scripting
- Annual leave
- Gym membership
Quick apply
Employment Adviser
BMA —Belfast
- Part-time
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
Quick apply

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identity manager jobs near belfast, ant

Technical Services Manager

Ross Technology & Business Services UK Ltd.
Belfast

Quick apply

Job details

Permanent | Full-time
£3,500 - £5,000 a month
1 day ago

Benefits

Free parking
Health & wellbeing programme
Flexitime
Life insurance
On-site parking

Qualifications

Technical troubleshooting
Technology infrastructure experience
Stakeholder collaboration
IT team management
Stakeholder liaison
Incident queue management
IT service management
Ticket management
Process improvement
Network infrastructure
Supervising experience
Team management
IT project management
Risk management
Ticket management systems
Technology leadership experience
Organisational skills
Technical writing
Management reporting
Training & development
Information technology team management
Leadership
Communication skills
Help desk

Full job description

Job Summary

Ross Technology & Business Services UK Ltd. is seeking an experienced, organised, and service-focused Technical Services Manager to lead and coordinate our technical service operations in Belfast.

As a Technical Services Manager, you will oversee day-to-day technical support and service-delivery activities, provide leadership to technical teams, manage escalated incidents, monitor service performance, and help ensure technology services are delivered reliably and efficiently.

You will work closely with IT support, systems, network, infrastructure, operations, project teams, suppliers, and management to coordinate technical resources, improve service processes, manage operational priorities, and support the continued development of technology services.

This position is suitable for candidates with experience in IT service management, technical support, infrastructure support, service delivery, systems administration, network operations, managed services, or related technology environments. Previous team leadership or management experience is strongly preferred.

What You'll Do

Lead and coordinate day-to-day technical service and IT support operations.
Manage technical support, service desk, systems, and related service-delivery activities within assigned responsibilities.
Provide leadership, coaching, and practical guidance to technical team members.
Allocate workloads and help ensure appropriate technical coverage.
Monitor incidents, service requests, escalations, and outstanding technical issues.
Coordinate resolution of complex or high-priority technical incidents.
Act as an escalation point for technical and service-delivery concerns.
Coordinate technical activities across systems, network, infrastructure, applications, and end-user support teams.
Monitor service levels, response times, resolution performance, ticket volumes, and operational trends.
Support incident, problem, change, and service-request management processes.
Coordinate technical projects, system upgrades, deployments, migrations, and service improvements.
Work with internal stakeholders to understand technology requirements and service priorities.
Coordinate activities with technology suppliers, contractors, and authorised service providers.
Support vendor performance reviews and service-delivery discussions where applicable.
Maintain appropriate technical documentation, procedures, service records, and knowledge resources.
Prepare service reports, dashboards, performance summaries, and management updates.
Support IT asset, licensing, system, and technology-resource planning within assigned responsibilities.
Help maintain appropriate access-control, information-security, and technology-governance procedures.
Support business continuity and technology service-recovery planning.
Identify recurring incidents, service gaps, and operational risks.
Recommend and implement practical improvements to technical-service processes.
Support recruitment, onboarding, training, and professional development of technical team members.
Contribute to technology planning, service strategy, and continuous improvement initiatives.

Requirements

Previous experience in IT service management, technical support, service desk, infrastructure support, systems administration, network operations, managed services, or a related technology environment.
Previous experience supervising, leading, or managing technical professionals is strongly preferred.
Strong technical troubleshooting and problem-solving abilities.
Good understanding of IT service-delivery and support processes.
General knowledge of systems, networks, infrastructure, endpoints, applications, and workplace technologies.
Familiarity with incident, problem, change, and service-request management concepts.
Familiarity with ITIL or similar IT service-management practices is advantageous.
Experience with ticketing, ITSM, monitoring, remote-support, or service-management platforms is beneficial.
General familiarity with Microsoft 365, Windows environments, cloud services, networking, and identity or access-management technologies is helpful.
Strong leadership, coaching, and team-management abilities.
Strong organisational and prioritisation skills.
Ability to manage multiple technical priorities, incidents, and service requirements.
Strong written and verbal communication skills.
Ability to communicate technical information effectively to technical and non-technical stakeholders.
Experience preparing service reports, performance metrics, and management updates.
Good stakeholder and supplier-management abilities.
Ability to identify service risks and coordinate appropriate responses.
Relevant technical education, professional training, certifications, or equivalent practical experience will be considered.
ITIL, Microsoft, Cisco, CompTIA, cloud, project-management, or similar professional certifications are advantageous.
Applicants who meet most, but not all, requirements are encouraged to apply.

Why Work With Us

Take ownership of technical-service delivery and operational performance.
Lead and develop a professional technical-services team.
Gain broad exposure to IT support, infrastructure, systems, networking, and technology operations.
Participate in technology deployments, upgrades, migrations, and service-improvement programmes.
Work with modern IT service-management and business technology platforms.
Collaborate with technical professionals, project teams, business stakeholders, suppliers, and senior management.
Strengthen leadership, service-management, technical, and strategic-planning capabilities.
Influence improvements to technical processes and customer or user experience.
Develop transferable experience for progression into Head of Technical Services, IT Operations Manager, Head of IT, Service Delivery Manager, or Infrastructure Manager positions.
Access opportunities for continued professional and technical development.
Work within a collaborative, professional, and inclusive technology environment.

Pay: £3,500.00-£5,000.00 per month

Benefits:

Flexitime
Free parking
Health & wellbeing programme
Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

identity manager jobs in belfast, ant

Technical Services Manager

ASPIRE Global Service Centre – Service Desk L1/L2 Team Leader (Belfast)

Digital Product Manager (hybrid/remote) (multiple levels)

Security Service Delivery Manager

Programme Support Officer

Global Onboarding Specialist

Associate Director - Digital Identity and Biometrics, Product Manager, Deloitte Digital

Security Officer - Night Shifts

Account Manager

Talent Acquisition Consultant

MCA Process Management, & AI Innovation Sr. Analyst Assistant Vice President

Technical Support Engineer II

Telesales Account Manager - Belfast

Recruitment Administration Coordinator - 6 months contract - Belfast

Program Manager

Specialist - Tech Talent Sourcing at Barclays

HR Partnership Senior Manager for GLAC, Internal Audit, & HR4HR

Senior Design Manager

Associate Systems Engineer

Employment Adviser

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