Complaints manager Work, Jobs in Belfast, Nir (with Salaries)

Registered Manager - Supported Living
Connected Health —Belfast
- £42,000 - £45,000 a year
- Full-time
- Microsoft Office
- Computer skills
- Communication skills
- Referral programme
Quick apply
6d
Customer Experience Manager
British Council —Belfast
- £30,839 a year
- Customer service
- Continuous improvement
- No degree
Corporate Programme Manager
Ulster-Scots Agency —Belfast
- £37,694 - £38,990 a year
- Full-time
- Hybrid work
- Project management
- No degree
- Leadership
- Annual leave
- Flexitime
Quick apply
14d
Proceeds of Crime Centre Development Manager
National Crime Agency —Belfast
- £4,218 - £55,575 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- In-person
- Annual leave
11d
Manager | 39hrs per week | Dunmisk - West Belfast
Praxis Care —Belfast
- £36,727.08 - £40,539.72 a year
- Full-time
- Nursing
- Management
- Driving
- Annual leave
- Employee discount
Quick apply
2d
Threat Senior Officer
National Crime Agency —Belfast
- £3,375 - £45,326 a year
- Part-time
- Hybrid work
- Data analysis skills
- Presentation skills
- In-person
- Annual leave
14d
Regional Manager
Macklin Care Homes —Belfast
- Full-time
- Nursing home
- Project management
- Travel
- Free parking
- Annual leave
Quick apply
HR Officer
National Crime Agency —Belfast
- £3,375 - £4,218 a month
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Human resources
- Annual leave
14d
Lead Operational Contract Manager
National Crime Agency —Belfast
- £4,218 - £67,609 a year
- Full-time
- Hybrid work
- Presentation skills
- Contracts
- Agile
- Annual leave
Assistant Manager Hotel
The Warren Group —Belfast
- £24,420 - £32,000 a year
- Full-time
- Bilingual
- Hospitality
- English
Quick apply
Care Manager
Visiting angels —Belfast
- £36,000 - £42,000 a year
- Full-time
- Driving
- Care plans
- Free parking
- Paid training
Quick apply
Operations Director
Macklin Care Homes —Belfast
- Full-time
- Analysis skills
- Leadership
- Communication skills
- Free parking
- Annual leave
Quick apply
Duty Manager/Supervisor
The Bryansburn Inn —Bangor
- Full-time
- Hospitality
- Management
- Organisational skills
- Free parking
- Employee discount
Quick apply
Home Manager
Ann's Home Care —Newtownabbey
- Full-time
- Management
- Organisational skills
- Leadership
Lead Receptionist
Bupa Dental Care —Belfast
- Front desk
- In-person
- Leadership
- Employee assistance programme
- Employee discount
3d
Restaurant Manager
The Cuan Boutique Hotel —Strangford
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- Organisational skills
- Employee discount
- Flexible schedule
Quick apply
10d
Proceeds of Crime Centre (PoCC) Regulator
National Crime Agency —Belfast
- £3,375 - £53,493 a year
- Part-time
- Hybrid work
- Presentation skills
- In-person
- Annual leave
10d
Senior Chief Data Officer
National Crime Agency —Belfast
- £4,218 - £45,326 a year
- Part-time
- Hybrid work
- Presentation skills
- In-person
- Communication skills
- Annual leave
14d
Team Manager
FRESH FOOD CENTRE —Castlewellan
- Management
- Customer service
- Organisational skills
- Employee discount
Quick apply
8d
Managing Director
Macklin Care Homes —Belfast
- Full-time
- Analysis skills
- Business
- Communication skills
- Free parking
- Annual leave
Quick apply

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Registered Manager - Supported Living

Connected Health -
Belfast

Quick apply

Job details

Permanent | Full-time
£42,000 - £45,000 a year
6 days ago

Benefits

Cycle to work scheme
Company pension
Referral programme

Qualifications

Microsoft Office
Computer skills
NVQ
Communication skills

Full job description

Connected Health is seeking an exceptional Registered Manager who is ambitious, compassionate, and highly skilled, with a passion for delivering outstanding care. This is an exciting opportunity to lead, develop, and grow our innovative Supported Living service, Live Connected within a forward-thinking care environment.

Connected Health operates across all five Northern Ireland Health Trusts, delivering high-quality care that empowers adults to live independently and confidently in their own homes.

We are deeply passionate about transforming the delivery of homecare across the Northern Ireland. To achieve this, we are looking for driven, motivated professionals with an entrepreneurial mindset who want to play a key role in shaping the future of the care sector.

Why Choose Connected Health:

Sign on Bonus: Receive a £1000 bonus (paid after 3 months)

Refer a Friend: £200 for successful referrals

Pension: Pension scheme

Holidays: 20 days holiday + bank holidays

Recognition & Rewards: Employee of the Month, Quarter, and Year awards

Career Growth: Ongoing training and professional development opportunities

Extra Benefits: Free Access NI, Free uniform, Cycle to Work scheme, Bluelight Card, wellbeing package, and local business discounts

Who we are looking for

Hold, or be working towards, an NVQ level 5 qualification in Health & Social Care
Minimum of three year's experience in a health and social care, supported living setting, supporting service users with mental ill health/learning disabilities/ complex needs. Including at least one year's experience in a supervisory role within supported living.
Experience and knowledge of Supported Living, in a similar role, previously in leading inspections with regulatory bodies and be capable of working closely the RQIA.
Driver with access to their own car
Highly determined, driven and ambitious, with the desire to make a real difference and assist in the growth of the business.
Excellent communication and interpersonal skills, with the ability to talk passionately about our services and values to potential clients or referral sources.
Advanced computer skills including proficient use of MS Office, the ability to produce reports and strong computer systems knowledge.
Self-motivated and flexible, with a willingness to participate in an 'on call system' for out of office hours.
Extremely well organised, excellent planning and prioritising ability with high attention to detail
A creative and strategic thinker who is able to embrace, influence and communicate improvements to the Team.

Desirable criteria:

Experience and knowledge of the Domiciliary Care Industry

Roles and responsibilities

Supporting service users towards independence, providing personalised support and working closely with Live Connected partners through multi-disciplinary/agency teams.
Accountable for the Health and Safety of staff and clients; ensuring the Live Connected policies & procedures are always adhered to providing a safe working environment
Line management of staff, safeguarding all service users and adhering to RQIA compliance.
Passionately promote the aims and values of the Live Connected brand, alongside promoting to generate new enquiries from clients
Ensuring that the management of each Supported Living Service promotes the needs and choices for clients receiving support
Work with managers and the training manager to ensure we maintain a workforce who have the necessary skills and experience to meet the needs of people we support in a safe manner. Support managers in keeping the training matrix under review and develop strategies to ensure we are complaint with training across the organisation.
Conducting regular visits to Live Connected services to ensure that all services consistently meet with compliance standards.
To be aware of Key performance indicators and to accurately record and report statistics to the Director as appropriate.
To ensure efficient and effective administration procedures are in place to comply with Live Connected care policy and regulatory/legislative requirements to include rota planning, the storage and dispensation of medication, etc. and to complete annual reports on the evaluation of the service.
Ad hoc duties to support staff to meet the needs of the business growth.

This job description is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.

About Us

Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcome applications for all job roles from members of all communities.

https://connectedhealth.co.uk/wpcontent/uploads/2024/05/RecruitmentofExoffenderspolicy.pdf

*Candidates who are successful at interview will be subject to background checks including, but not limited to, satisfactory references and an enhanced police check*.

Live Connected

Live Connected is an exciting new branch of the Connected Health group. We provide quality care to adults with mental ill health/learning disabilities//complex needs, through supported living.

Live Connected aims to promote independence and choice for service users in a safe and effective manner and to empower them in their everyday living, in their own home. In all Connected Living services, the rights of service users are at the centre of care. The organisation seeks to support the individual in exercising these rights.

#AM

Quick apply

Refine Your Search

complaints manager jobs in belfast, nir

Registered Manager - Supported Living

Customer Experience Manager

Corporate Programme Manager

Proceeds of Crime Centre Development Manager

Manager | 39hrs per week | Dunmisk - West Belfast

Threat Senior Officer

Regional Manager

HR Officer

Lead Operational Contract Manager

Assistant Manager Hotel

Care Manager

Operations Director

Duty Manager/Supervisor

Home Manager

Lead Receptionist

Restaurant Manager

Proceeds of Crime Centre (PoCC) Regulator

Senior Chief Data Officer

Team Manager

Managing Director

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