Technical analyst Work, Jobs in Berkhamsted, Hrt (with Salaries)

Service Analyst - Reporting & Insights
Elexon —London
- £46,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Data Analyst
NHSProfessionals —Hemel Hempstead
- £39,000 a year
- Azure
- SQL
- Annual leave
- Employee assistance programme
Quick apply
Software Tester
Ganap IT Limited —Hounslow
- £35,000 a year
- Full-time
- Computer Science
- Analysis skills
- Organisational skills
Quick apply
Infrastructure Support Analyst
Sopra Steria —Hemel Hempstead
- £45,000 - £65,000 a year
- Management
- DevOps
- Analysis skills
- Annual leave
Data Analyst
Huel —Tring
- Hybrid work
- SQL
- Annual leave
- Work from home
14d
Test Analyst (office based)
ITSO Ltd —Milton Keynes
- £35,000 - £45,000 a year
- Full-time
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
20h
Test Analyst
Emeria —Luton
- £45,000 a year
- Full-time
- Azure
- Analysis skills
- APIs
- Employee discount
Quick apply
Data Analyst
SDG Group —Milton Keynes
- Hybrid work
- Computer Science
- Data analysis skills
- SQL
Quick apply
Technical Business Analyst
easyJet —Luton Airport
- Full-time
- Hybrid work
- Annual leave
Senior Product Analyst
TJX Europe —Watford
- Full-time
- Bachelor's degree
- APIs
- IT
- Employee discount
Financial Analyst (GB), Professional I
Zebra Technologies —Bourne End
- Full-time
- SQL
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
Digital & IT Senior Analyst - Messaging
Parker Hannifin Corporation —Hemel Hempstead
- Computer Science
- Bachelor's degree
- Travel
Information Security Analyst
Kinetic Software —Milton Keynes
- £65,000 a year
- Hybrid work
- Azure
- AWS
- Organisational skills
- Employee assistance programme
- Employee discount
13d
Service Delivery Analyst
Hightown Housing Association —Hemel Hempstead
- £28,719 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
12d
Senior IT Technical Support Analyst - fixed term contract
North Hertfordshire District Council —Letchworth
- £39,522 - £45,553 a year
- Hybrid work
- Customer service
- Flexible schedule
5d
Workflow & IT Solutions Specialist Hardware Automation
Beckman Coulter Diagnostics —Amersham
- Full-time
- Remote
- Engineering
- Master's degree
- Analysis skills
- Annual leave
Technical Business Analyst
Universal Music Group —London
- Full-time
- Computer Science
- Engineering
- Data analysis skills
- Annual leave
- Employee discount
12d
Digital Media Data Assistant
upriseUP —Chesham
- £26,000 a year
- Monday to Friday
- Hybrid work
- Data analysis skills
- English
- Maths
- Flexible schedule
IT Security Analyst
Interpham Consulting —Luton
- Full-time
- Computer networking
- Linux
Technical Business Analyst
Aqovia —London
- Remote
- Analysis skills
- APIs
- Agile

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technical analyst jobs near berkhamsted, hrt

Service Analyst - Reporting & Insights

Elexon -
London

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Job details

£46,000 a year
5 days ago

Benefits

Company pension
Private medical insurance

Qualifications

Microsoft Powerpoint
Microsoft Word
Power BI
Microsoft Excel
Customer service
English
Microsoft Office
SQL
Presentation skills
ITIL
Organisational skills
Data visualisation
Communication skills

Full job description

We have an exciting opportunity for a Service Analyst (Grade 9) to join our Reporting & Insights team on a permanent basis. This role is central to supporting the delivery of reporting and insight services that enable customers and stakeholders to access trusted operational data and information across the Balancing and Settlement Code (BSC).

You'll play a key role in delivering high-quality customer support, maintaining operational excellence and helping to continuously improve reporting services. Working closely with colleagues, customers and industry stakeholders, you'll help ensure reporting services are delivered accurately, customer queries are resolved efficiently, and valuable operational insights support the evolving electricity market and the transition to Net Zero.

What you'll do:

As a Service Analyst, you'll support the day-to-day delivery of Reporting & Insights services, ensuring customers receive an excellent service while helping improve operational processes and reporting capabilities.

Provide advice, guidance and support to customers, helping them understand and use Elexon's Reporting & Insights services.
Develop your expertise as a Subject Matter Expert (SME) in your assigned products, services and the Balancing and Settlement Code (BSC).
Monitor operational performance, reporting outputs and service risks, identifying issues, investigating root causes and supporting timely resolution.
Develop and follow operational procedures, ensuring reporting services are delivered accurately and in line with business rules and obligations.
Produce analysis, reports and recommendations that support operational decision-making and continuous service improvement.
Support the validation, maintenance and quality of operational and reporting data.
Assist with the delivery of service enhancements, including testing, implementation and business readiness activities.
Build strong relationships with colleagues, customers and external stakeholders to support excellent service delivery.
Resolve customer queries and provide a high standard of customer service across all interactions.
Develop and maintain knowledge articles, operational documentation and training materials, helping customers make the most of Reporting & Insights services.
Identify opportunities for continuous improvement, helping enhance reporting processes, increase self-service and improve the overall customer experience.

What you'll bring:

We're looking for someone who enjoys analysing information, solving problems and delivering an excellent customer experience in a fast-paced operational environment.

Excellent customer service and stakeholder management skills, with the ability to build positive working relationships.
Strong organisational skills and the ability to manage multiple priorities while maintaining accuracy and attention to detail.
An analytical mindset with an interest in reporting, operational performance and data-driven decision making.
The ability to explain complex technical or regulatory information in plain English to different audiences.
A proactive approach, taking ownership of work and seeing tasks through to completion.
Strong written and verbal communication skills.
Experience using Microsoft Office, particularly Excel, Word and PowerPoint.
A collaborative approach with a willingness to learn new products, systems and industry knowledge.

Desirable experience:

Knowledge of the GB electricity market and the Balancing and Settlement Code (BSC).
Experience working with operational reporting, business data or customer insight.
Familiarity with SQL, Power BI or other reporting and data visualisation tools.
Experience presenting information or analysis to customers or stakeholder groups.
Experience producing operational procedures, guidance or knowledge management content.
Knowledge of ITIL or service management principles.

What's in it for you:

£46,000 salary
Excellent benefits including bonus, private medical insurance and generous pension scheme
The opportunity to work within a thriving organisation which can support your growth and development
We operate a hybrid working approach with 2 days in our London office

Our culture

We believe a diverse and inclusive culture allows innovation and creativity to flourish. We are committed to continuously improving our culture for our colleagues and stakeholders. Through our hugely successful Diversity Forum, Mental Health First Aid network and regular programme of activities and events, we celebrate difference and recognise the value of employee wellbeing, which is a consistent outcome from annual employee surveys that we conduct. Likewise, as a community, we like to support each other, and all agree Elexon is a great place to work with a great workspace too!

At Elexon, we want to:

Provide true equality of opportunity
Attract and retain diverse talent
Listen to all voices
Be representative of the communities we work in
Be a role model for Diversity and Inclusion in the industry

Elexon together, embracing differences, listening to all voices

Ready to make an impact? Join us and help shape the future of energy services.

Apply Now

Refine Your Search

technical analyst jobs in berkhamsted, hrt

Service Analyst - Reporting & Insights

Data Analyst

Software Tester

Infrastructure Support Analyst

Data Analyst

Test Analyst (office based)

Test Analyst

Data Analyst

Technical Business Analyst

Senior Product Analyst

Financial Analyst (GB), Professional I

Digital & IT Senior Analyst - Messaging

Information Security Analyst

Service Delivery Analyst

Senior IT Technical Support Analyst - fixed term contract

Workflow & IT Solutions Specialist Hardware Automation

Technical Business Analyst

Digital Media Data Assistant

IT Security Analyst

Technical Business Analyst

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