Service delivery manager Work, Jobs in Bexley, Gtl (with Salaries)

Service Delivery Administrator
SoClean Commercial Services PLC —Orpington
- £35,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Databases
- Free parking
Quick apply
5d
Service Manager - Integrated Adolescents Service
LondonBoroughofBexley —Bexleyheath
- £69,657 - £78,945 a year
- Annual leave
Children with Disabilities - SEN Keyworker
LondonBoroughofBexley —Bexleyheath
- £37,119 - £42,588 a year
- Experience working with children
- Training & development
- School
- Annual leave
- Employee assistance programme
6d
Deputy Locality Lead
Royal Borough of Greenwich —Woolwich
- £52,194 - £55,323 a year
- Monday to Friday
Head of Front of House
Baily Garner —London
- £30,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Meetings & Event Sales Co-ordinator
Bromley Court Hotel —Bromley
- £27,810 a year
- Full-time
- CRM software
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick apply
1d
Lead for Safeguarding Adults and Prevent
Oxleas NHS Foundation Trust —Dartford
- £63,665 - £70,887 a year
- Part-time
- Leadership
2d
Service Delivery Manager (Based in Whitehaven, Cumbria)
Tialis —Dartford
- Full-time
- Continuous improvement
- In-person
- Training & development
Quick apply
Telephonist / Account Manager Wanted for Courier Company! – Part Time
West London Transport Ltd —London
- From £15 an hour
- Part-time
- Customer service
- Business development
- In-person
- Flexible schedule
Quick apply
14d
Responsible - Stradivarius Lakeside
INDITEX —Grays
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
Quick apply
Youth Engagement Worker
LondonBoroughofBexley —Welling
- £37,119 - £42,588 a year
- Annual leave
7d
Team Member (Stock)
NEXT —Dartford
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
Service Improvement Manager
Leonard Cheshire —Bromley
- £53,977 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Property Services Planner/Scheduler
The Riverside Group —Dartford
- £32,814.98 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
9d
Contract Manager
Rydon —Dartford
- Full-time
- Remote
- Continuous improvement
- Leadership
- Employee assistance programme
- Employee discount
IT Service Delivery Lead
LSEAT —Orpington
- £56,821 - £61,181 a year
- Full-time
- Continuous improvement
- Organisational skills
- School
Service Delivery Manager - ServiceNow
Laing O'Rourke —Dartford
- Continuous improvement
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Patient Transport Control Room Manager
BEARS Ambulance Service —London
- Up to £45,000 a year
- Weekend availability
- Computer literacy
- Databases
- Continuous improvement
- Annual leave
Quick apply
1d
Sales Assistant at Tesco
The Entertainer at Tesco —Grays
- £11.30 - £12.86 an hour
- Temporary
- Merchandising
Quick apply
1d
Bakery Operative
Hovis Bakery —Erith
- Night shift
- Bakery
5d

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Service Delivery Administrator

SoClean Commercial Services PLC -
Orpington

Quick apply

Job details

Permanent | Full-time
£35,000 a year
5 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
On-site parking

Qualifications

CRM software
Customer communication
Contract management
Customer relationship building
Microsoft Outlook
Client engagement
Stakeholder liaison
Ticket management
Filing
Internal department liaison
Complaint handling
Client relationship development
Handling customer enquiries
Databases
Quality assurance
Continuous improvement
Contract renewal support
Client services
Organisational skills
Contracts
IT
Customer interaction
Communication skills
Internal quality assurance
Contract administration
Progress tracking

Full job description

The Service Delivery Administrator is responsible for supporting the successful delivery of commercial cleaning services across a portfolio contracts. Acting as a key link between clients, operational teams, and management, the role ensures service requests are managed efficiently, customer expectations are met, and operational and administrative processes run smoothly.

The successful candidate will oversee service delivery administration, support Area Managers with client communications, assist with coordinating reactive works, and support continuous improvement initiatives to ensure the highest standards of customer satisfaction and operational excellence.

Key Responsibilities

Service Delivery Support

Act as a point of contact support Area Managers with client enquiries, service requests, and issues.
Log, monitor, and manage reactive and planned service requests from receipt through to completion.
Liaise with Area Managers and Supervisors to track the progress of tickets raised and ensure successful completion.
Escalate service delivery issues and risks to management where required.

Client Relationship Management

Respond promptly and professionally to customer enquiries, complaints, and requests.
Provide regular updates to Area Managers and clients regarding service delivery and job status.

Contract Administration

Maintain accurate records of contracts, customer information, service requests, and correspondence.
Raise and manage work orders through company systems.
Support the administration of contract renewals, variations, and additional works.
Ensure all contractual documentation is accurately maintained and readily accessible.
Assist with invoicing support and the administration of chargeable works.

Reporting and Performance Monitoring

Track open and completed works and ensure records remain up to date.
Identify recurring issues and trends and escalate recommendations for improvement.

Compliance and Quality Assurance

Support quality assurance programmes, audits, and service inspections.
Maintain records relating to health and safety, training, compliance, and quality standards.
Ensure company policies, procedures, and contractual obligations are followed.
Assist in preparing documentation for client audits and performance reviews.
Support mobilisation activities for new contracts where required.

General Administration

Maintain electronic filing systems and operational databases.
Prepare professional correspondence, reports, meeting minutes, and presentations.
Support the wider operations team with administrative and coordination tasks.
Contribute to projects aimed at improving efficiency, customer service, and operational performance.

Skills and Experience

Essential

Excellent organisational and prioritisation skills.
Strong customer service and relationship management abilities.
Excellent verbal and written communication skills.
High level of accuracy and attention to detail.
Ability to manage multiple tasks in a fast-paced environment.
Strong IT skills, including Microsoft Outlook, Word, Excel, Teams, and CRM systems.
Ability to work independently and collaboratively within a team.

Why Join Us?

As a Service Delivery Administrator you will play a key role in ensuring our clients receive consistently high standards of service. This is an excellent opportunity to join a growing commercial cleaning business where you can contribute to operational success, build strong client relationships, and support the delivery of exceptional cleaning services.

Pay: £35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in bexley, gtl

Service Delivery Administrator

Service Manager - Integrated Adolescents Service

Children with Disabilities - SEN Keyworker

Deputy Locality Lead

Head of Front of House

Meetings & Event Sales Co-ordinator

Lead for Safeguarding Adults and Prevent

Service Delivery Manager (Based in Whitehaven, Cumbria)

Telephonist / Account Manager Wanted for Courier Company! – Part Time

Responsible - Stradivarius Lakeside

Youth Engagement Worker

Team Member (Stock)

Service Improvement Manager

Property Services Planner/Scheduler

Contract Manager

IT Service Delivery Lead

Service Delivery Manager - ServiceNow

Patient Transport Control Room Manager

Sales Assistant at Tesco

Bakery Operative

I want to receive the latest job alerts for service delivery manager in bexley, gtl

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