Client care & relationship Work, Jobs in Birmingham, Eng (with Salaries)

Employment Specialist (IPS) - Birmingham & Solihull
Shaw Trust —Birmingham
- £29,556 - £35,413 a year
- Communication skills
- Annual leave
- Employee assistance programme
Support Worker - (Recovery) Bayberry
UK Addiction Treatment Centres —Birmingham
- £12.71 an hour
- Weekend availability
Quick apply
Client Relationship Manager (Full Time, 37.5 hours per week)
Auriga Services —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- In-person
- Leadership
- Annual leave
Quick apply
Client Care & Relationship Coordinator
Eversheds Sutherland —Birmingham
- Microsoft Powerpoint
- Project management
- Communication skills
Appointment Coordinator
Venture Franchise Services —Birmingham
- £8.60 - £12.50 an hour
- 8 hour shift
- Business development
- Front desk
- Store discount
- Profit sharing
Travel Consultant
Trailfinders —Solihull
- £44,000 - £49,000 a year
- Sales
Healthcare Assistant
Apollo Home Healthcare —Birmingham
- £13.00 - £17.71 an hour
- Part-time
- Patient care
- In-person
- Annual leave
- Referral programme
Quick apply
Recruitment Consultant
Fusion 24 Ltd —Birmingham
- £25,000 - £35,000 a year
- Full-time
- Databases
- Business development
- Organisational skills
Quick apply
4h
Floating Support Worker (21 hours per week) - Community Based
Headway Birmingham & Solihull —Birmingham
- From £13.11 an hour
- Part-time
- Experience working with individuals with disabilities
- Care experience
- Travel
- Free parking
- Store discount
Quick apply
8d
Customer Care Team Member
PowisVets —Stourbridge
- £13 an hour
- Part-time
- Microsoft Word
- CRM software
- Front desk
- Free parking
- Annual leave
Quick apply
12d
Homeless / Ex Offender Support Worker
GreenSquareAccord —Birmingham
- £13.74 an hour
- Weekend availability
- Annual leave
- Employee assistance programme
Quick apply
Assistant Mental Health Act Administrator
Options for Care Ltd —Birmingham
- From £24,784.50 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Annual leave
Quick apply
13d
Front of House Assistant
The Wimpole Clinic Ltd —Birmingham
- £28,000 a year
- Full-time
- Hospitality
- Computer literacy
- Microsoft Office
- Sick pay
Quick apply
New Business Assistant
NPS Law —Solihull
- £25,420 - £28,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- Typing
- Free parking
- Annual leave
Quick apply
14d
Administrative Assistant
Mills & Reeve —Birmingham
- Communication skills
- Office experience
4d
Counter Associate - 'The Ordinary' - Selfridges, Birmingham
DECIEM —Birmingham
- Part-time
- Customer service
- Merchandising
- Communication skills
- Annual leave
- Employee assistance programme
7d
Security - Security Officer
BidvestNoonan —Birmingham
- £13.34 an hour
- Full-time
- Customer service
- English
- Communication skills
- Annual leave
Quick apply
Customer Sales Manager
Care UK —Birmingham
- £40,000 a year
- Weekend availability
- Customer service
- Business development
Young Carers Transition Lead
Carers Trust Heart of England —Coventry
- £28,250 a year
- Weekend availability
- Care experience
- Travel
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Trainee Estate Agent
John Miller Estate Agents —West Bromwich
- From £12.71 an hour
- Full-time
- Customer service
- Writing skills
- Microsoft Office
Quick apply

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Employment Specialist (IPS) - Birmingham & Solihull

Shaw Trust -
Birmingham

Apply Now

Job details

Permanent
£29,556 - £35,413 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Paid volunteer time

Qualifications

Partnership building
Working with individuals with mental health conditions
Communication skills

Full job description

S haw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.”

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.

Purpose

As an Employment Specialist, your mission is to empower individuals with mental health support needs by helping them secure sustainable employment in alignment with their preferences (meaningful to them) in order to rebuild their lives.

You will deliver the Individual Placement and Support (IPS) approach, providing person-centred guidance to clients while fostering positive relationships with local employers. Your role within community mental health teams or early intervention psychosis teams will support a holistic approach to recovery through employment.

This is a highly people-focused, community-based role. You will:

Meet clients in the community or mental health settings

Support individuals with job goals, applications, and interviews

Build relationships with local employers

Work collaboratively with clinical teams

Provide ongoing in-work support

This role is active and varied—you’ll spend much of your time out and about, building relationships and supporting people directly.

Who we’re looking for

We are looking for motivated, proactive individuals who are passionate about helping others succeed.

Transferrable skills are welcome

You don’t need to have done this exact role before. We welcome applicants from a range of backgrounds where supporting people to achieve their goals is key.

This may include experience in:
Education (teachers, tutors, teaching assistants)

Health and social care

Youth work or community roles

Charity or voluntary sector

Coaching, mentoring, or careers advice

Recruitment, HR, or customer advisory roles

Housing, probation, or rehabilitation services

Customer-facing leadership roles (e.g. retail, hospitality)

If you’re passionate about people and making a difference, we’ll support you to learn the IPS delivery approach.

If you’re looking for a role where you can genuinely change lives—and be part of a team that values purpose, inclusion, and impact—we’d love to hear from you.

Essential:
You will have:
A people-centred approach

Demonstratable passion to help people with mental health and physical barriers into good employment

Be able to work consistently to targets

Experience/understanding of working with people with mental health support needs, or a similar client group within health, social services or the voluntary sector

Resilience and initiative

Excellent communication skills

Able to work 100% of the time in the community or in a mental health treatment hub

A strong communicator who can build trust quickly

Organised and able to manage a varied workload

Resilient and able to work independently

Professional in your approach and presentation

Motivated to achieve positive outcomes for others

Download the Job Description for full details.

Location:
You will be based within Birmingham or Solihull - community based (peripatetic).

Why join Shaw Trust?

“Working here, you’re part of something bigger—where everybody is somebody.”

Be part of a supportive, inclusive, purpose-led organisation

Make a meaningful difference every day

Work alongside NHS and community partners

Receive training in the IPS model

Develop your career in a values-driven organisation

Employee Benefits

As an employee of Shaw Trust as well as positively impacting people’s lives, you will have access to the following benefits:

25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday

2 days paid volunteering leave each year

An enhanced pension scheme after 6 months

Life Assurance at 3 times your annual salary rate

Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes

Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women’s Network)

Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan

Our Strategy

To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: https://www.shawtrust.org.uk/content/uploads/2020/09/Vision-2030-Strategic-Directive-5-9.pdf

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.

In addition;

We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.

We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme.

Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.

We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.

If you have accessibility requirements and/or would like further information about the role, please contact: [email protected]

ShawIND1

#LI-SHAW

Apply Now

Refine Your Search

client care & relationship jobs in birmingham, eng

Employment Specialist (IPS) - Birmingham & Solihull

Support Worker - (Recovery) Bayberry

Client Relationship Manager (Full Time, 37.5 hours per week)

Client Care & Relationship Coordinator

Appointment Coordinator

Travel Consultant

Healthcare Assistant

Recruitment Consultant

Floating Support Worker (21 hours per week) - Community Based

Customer Care Team Member

Homeless / Ex Offender Support Worker

Assistant Mental Health Act Administrator

Front of House Assistant

New Business Assistant

Administrative Assistant

Counter Associate - 'The Ordinary' - Selfridges, Birmingham

Security - Security Officer

Customer Sales Manager

Young Carers Transition Lead

Trainee Estate Agent

I want to receive the latest job alerts for client care & relationship in birmingham, eng

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