Entry level technical Work, Jobs in Birmingham, Eng (with Salaries)

Entry level IT Help Desk Support
Komfort —Wednesbury
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
9d
Graduate Data Analyst
West Midlands Combined Authority —Birmingham
- £29,031 - £32,601 a year
- Part-time
- Hybrid work
- Analysis skills
- No degree
- AI
- Annual leave
- Employee discount
3d
Technology Sales Executive
Softcat —Birmingham
- £26,250 - £28,900 a year
- Communication skills
- School
- Flexible schedule
Customer Service Advisor
Equans —Birmingham
- Full-time
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
2d
Human Intelligence (HUMINT) Bureau Officer
National Crime Agency —Birmingham
- £36,057 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Presentation skills
- Annual leave
9d
Entry Level Fire & Security Maintenance Engineer
Mitie —Birmingham
- Full-time
- No experience needed
- Referral programme
7d
Assistant Engineer (Civil Engineering)
Civia —Cannock
- From £25,000 a year
- Full-time
- No experience needed
- English
- Microsoft Office
- Free parking
- Flexitime
Quick apply
2d
Vehicle Booking Agent
Davies —Solihull
- Full-time
- Remote
- Customer service
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
1h
Technical Writer
West Midlands Combined Authority —Birmingham
- £40,539 - £45,342 a year
- Part-time
- Customer service
- AI
- Communication skills
- Annual leave
- Employee discount
10d
Finance Graduate
VINCI Energies —Birmingham
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Assistant Environmental Consultant
Avove —Birmingham
- £28,000 - £38,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
Quick apply
2d
Finance Graduate
VINCI Energies UK & RoI —Birmingham
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Marketing Technology Apprentice
Creative Alliance —Bromsgrove
- £20,000 a year
- Full-time
- Computer literacy
Mobile Maintenance Technician
Biffa Waste Services —Birmingham
- £50,000 a year
- Full-time
- Engineering
- Maintenance
- Welding
- Employee discount
Quick apply
13d
Toyota Service Advisor
Steven Eagell Limited —Solihull
- From £25,000 a year
- Sales
- Customer service
- Driving
- Annual leave
- Employee discount
Quick apply
4d
Running Wardrobe Technician (Grade 6)
Royal Shakespeare Company —Stratford-upon-Avon
- £33,725.12 a year
- Full-time
- Organisational skills
- Construction experience
- Communication skills
9d
Junior Buyer
Doocey Group —Tipton
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
1d
Recruitment Consultant
National Crime Agency —Birmingham
- £36,057 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
14d
Trainee Plant Operator
Vortex Optical coatings LTD —Hinckley
- £21,320 - £26,650 a year
- Full-time
- English
- Hand tools
- Communication skills
- Free parking
- Sick pay
Quick apply
10d
Trainee Industrial Motor Engineer
Neu Servo Repairs Ltd —Bromsgrove
- From £27,560 a year
- Overtime
- English
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
8d

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entry level technical jobs near birmingham, eng

Entry level IT Help Desk Support

Komfort -
Wednesbury

Quick apply

Job details

Permanent | Full-time
9 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Life insurance
Referral programme

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Windows
Remote access software
SharePoint
IT
Communication skills
Active Directory
VPN

Full job description

What do we do?

Komfort divide spaces by designing and manufacturing internal glazed and solid partitions with integrated door sets.

Who are we looking for?

The IT Helpdesk Support (Junior) role is an entry-level position within Komfort's IT department, focused on delivering responsive, high-quality first-line support to users across the business. The successful candidate will act as the primary point of contact for day-to-day IT queries, working to resolve issues efficiently and professionally while developing their technical skills under the guidance of the wider IT team. This is an excellent opportunity for someone looking to start their career in IT, with exposure to a varied business environment and a range of technologies.

The role will involve:

Act as the first point of contact for IT helpdesk queries, logging, prioritising, and tracking all tickets through to resolution in line with agreed SLAs.
Resolve helpdesk tickets covering hardware issues, software faults, user access problems, and general IT queries, escalating where necessary.
Assign helpdesk tickets to the external support desk where appropriate, monitoring progress and keeping users informed.
Provide day-to-day support for Microsoft 365 applications including Outlook, Teams, Word, Excel, and SharePoint.
Assist with Active Directory and Microsoft 365 administration — creating and managing user accounts, resetting passwords, and managing group memberships.
Support users with Remote Desktop, VPN, and network connectivity issues.
Assist with the setup, configuration, and maintenance of IT hardware including PCs, laptops, monitors, printers, and phones.
Assist with IT procurement administration — tracking devices, licences, and contracts under the guidance of the IT team.
Provide basic support for the company ERP system (EFACS/MODeKOM), logging system issues and escalating to senior team members as required.
Always adhere to data protection and GDPR requirements, handling personal and company data securely and in line with company policy.
Follow company cyber security policies and procedures, supporting good security practice across the business including password management, patching, and safe use of systems.
Assist the IT team in maintaining and renewing the company's Cyber Essentials Plus certification, supporting evidence-gathering, device configuration checks, and remediation activities as required.
Report any data protection, GDPR, or cyber security incidents or concerns promptly in line with company procedures.
Support users on Microsoft package updates and assist with change control communications.
Assist with general IT administration tasks including maintaining accurate asset records and IT documentation.
Support IT projects and company audits (IT elements) as directed.
Liaise with internal users and external suppliers in a professional and timely manner.
Plan and work flexibly to deadlines, with a willingness to assist outside of core hours when required.

The above list of job duties is not exclusive or exhaustive, and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Required skills

A genuine interest in IT and a desire to develop a career in technology support.
Strong interpersonal and communication skills, with the ability to explain technical issues clearly to non-technical users.
Methodical approach with excellent attention to detail.
Good working knowledge of Microsoft Windows and Microsoft 365 applications.
Ability to work independently and as part of a small, busy team.
Willingness to learn new systems and processes quickly.
A positive, can-do attitude and a commitment to delivering excellent customer service.
Basic understanding of IT hardware and software (desirable).
Awareness of data protection, GDPR, and good cyber security practice (desirable).
Experience in a customer-facing or support environment (desirable).
Understanding of IT within a business environment (desirable).
Working towards or holding a relevant IT qualification or apprenticeship (desirable).

Job Types: Full-time, Permanent

Benefits:

Company pension
Cycle to work scheme
Free parking
Life insurance
Referral programme

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

entry level technical jobs in birmingham, eng

Entry level IT Help Desk Support

Graduate Data Analyst

Technology Sales Executive

Customer Service Advisor

Human Intelligence (HUMINT) Bureau Officer

Entry Level Fire & Security Maintenance Engineer

Assistant Engineer (Civil Engineering)

Vehicle Booking Agent

Technical Writer

Finance Graduate

Assistant Environmental Consultant

Finance Graduate

Marketing Technology Apprentice

Mobile Maintenance Technician

Toyota Service Advisor

Running Wardrobe Technician (Grade 6)

Junior Buyer

Recruitment Consultant

Trainee Plant Operator

Trainee Industrial Motor Engineer

I want to receive the latest job alerts for entry level technical in birmingham, eng

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