Line it support analyst Work, Jobs in Birmingham, Eng (with Salaries)

IT Support Technician
HomeSite Property & Technology Solutions Ltd —Birmingham
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Customer service
- Windows
- Health & wellbeing programme
- Flexitime
Quick apply
2d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
IT Support Analyst
Banana Moon Day Nurseries —Warwick
- £33,000 - £38,000 a year
- Full-time
- Computer Science
- No degree
- SharePoint
- Employee assistance programme
Quick apply
Intelligence Analyst
HM Revenue and Customs —Birmingham
- £42,631 - £46,077 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
7d
Service Support Analyst
XC Trains Limited —Birmingham
- £32,000 - £35,000 a year
- Microsoft Outlook
- Customer service
- Windows
Quick apply
12d
IT Helpdesk Analyst
Macfarlane Group —Coventry
- £28,000 a year
- Temporary
- Maintenance
- IT
- AI
- Free parking
- Annual leave
12d
IT Production Support Analyst
Corpay —Walsall
- Full-time
- Computer Science
- SQL
- Analysis skills
- Annual leave
- Life insurance
Senior 1st Line Support Analyst
Intercity Technology —Birmingham
- Hybrid work
- Windows
- Communication skills
- Employee assistance programme
Senior IT Support Analyst
Macfarlane Group —Coventry
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- SharePoint
- Free parking
- Annual leave
Graduate Technical Business Analyst, Data Warehouse Integration and Reporting, Birmingham
Acturis —Birmingham
- Full-time
- Hybrid work
- SQL
- Maths
- Bachelor's degree
Service Desk Analyst
Rubix —Sandwell
- Full-time
- Azure
- Microsoft Outlook
- Customer service
4d
Test Analyst
Cadent Gas —Coventry
- Hybrid work
- Analysis skills
- Continuous improvement
- Agile
- Employee discount
9d
IT Service Analyst
Samsic UK —Coventry
- £24,000 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- SharePoint
Quick apply
Compliance Incident Analyst
Capgemini —Birmingham
- Hybrid work
- AWS
- Analysis skills
- Communication skills
Process Developer
TLT —Birmingham
- Full-time
- Hybrid work
- Azure
- SQL
- JavaScript
Software Developer, Digital Innovation, Tax and Legal
Deloitte —Birmingham
- Hybrid work
- Azure
- Computer Science
- DevOps
Performance Analyst (Women's & Girls)
Wolverhampton Wanderers FC —Wolverhampton
- Weekend availability
- English
- Microsoft Office
- Presentation skills
Business Analyst
SCC —Birmingham
- Monday to Friday
- Hybrid work
- ERP systems
- No degree
- IT
Information Security Advisor
Sigma Components Limited —Hinckley
- £27,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Travel
- Organisational skills
- Free parking
- Referral programme
Quick apply
13d
Compliance Incident Analyst
Capgemini Sogeti —Birmingham
- Hybrid work
- AWS
- Analysis skills
- Communication skills
13d

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IT Support Technician

HomeSite Property & Technology Solutions Ltd
Birmingham

Quick apply

Job details

Permanent | Full-time
£28,000 - £34,000 a year
2 days ago

Benefits

Health & wellbeing programme
Employee mentoring programme
Flexitime
Work from home

Qualifications

Microsoft Access
Customer service
Windows
Technical support
Computer hardware
IT support
Computer networking
IT
Communication skills
CompTIA A+
Help desk

Full job description

About the Role:

At HomeSite Property & Technology Solutions Ltd, we believe technology should make everyday work simpler, faster, and more reliable. We are looking for an IT Support Technician to join our Birmingham team and provide high-quality technical support across our business operations.

This role is ideal for a hands-on IT professional who enjoys troubleshooting, helping users, and improving technology systems. You will be responsible for resolving technical issues, maintaining IT equipment, supporting business applications, and ensuring users receive a smooth and efficient IT experience.

You are not just fixing problems—you are helping create a reliable technology environment that allows our teams to work effectively. You will work closely with colleagues across the business, identify opportunities for improvement, and play an important role in maintaining our IT services.

Why Work With Us?

Supportive Environment: Join a growing company where your technical skills and ideas are valued. You will work with a team that encourages collaboration, problem-solving, and continuous improvement.

Career Development: We support professional growth and provide opportunities to expand your technical knowledge, work with new technologies, and develop your IT career.

Variety of Challenges: Every day brings different technical challenges, from user support and troubleshooting to system improvements and technology projects.

Modern Technology Focus: You will work with current IT systems, business applications, and tools that support efficient and secure operations.

Impact: Your work will directly improve the experience of employees and users by keeping technology reliable, secure, and easy to use.

Key Responsibilities:

Technical Support: Provide first-line and second-line IT support through email, phone, remote access, and in-person assistance. Diagnose and resolve hardware, software, and system issues.

Hardware Management: Install, configure, maintain, and troubleshoot computers, laptops, printers, mobile devices, and other IT equipment.

Software Support: Support Windows operating systems, Microsoft 365 applications, business software, and user access requirements.

User Administration: Manage user accounts, permissions, password resets, and access requests while following security procedures.

Network Troubleshooting: Assist with connectivity issues, Wi-Fi problems, basic networking tasks, and IT infrastructure support.

Documentation: Maintain accurate records of technical issues, solutions, processes, and support activities.

IT Improvement Projects: Support system upgrades, technology improvements, and ongoing IT initiatives.

Customer Service: Provide professional, friendly, and efficient support to ensure users receive a positive IT experience.

What We Are Looking For:

Experience: Previous experience in an IT Support Technician, Help Desk Technician, Service Desk Analyst, Desktop Support Technician, or similar technical support role.

Technical Knowledge: Strong understanding of computer hardware, Windows operating systems, software troubleshooting, Microsoft 365, and general IT support principles.

Problem Solving: Ability to investigate technical issues, identify solutions, and communicate clearly with both technical and non-technical users.

Communication Skills: Excellent customer service skills with the ability to explain technical information in a simple and professional way.

Organisation: Strong attention to detail with the ability to manage multiple support requests and prioritise tasks effectively.

Certifications: IT certifications such as CompTIA A+, Microsoft certifications, or equivalent experience are desirable.

Mindset: You are proactive, dependable, and enjoy learning new technologies while delivering reliable support.

Pay: £28,000.00-£34,000.00 per year

Benefits:

Employee mentoring programme
Flexitime
Health & wellbeing programme
Work from home

Work Location: Hybrid remote in Birmingham B21 9LR

Quick apply

Refine Your Search

line it support analyst jobs in birmingham, eng

IT Support Technician

1st / 2nd Line IT Support Analyst

IT Support Analyst

Intelligence Analyst

Service Support Analyst

IT Helpdesk Analyst

IT Production Support Analyst

Senior 1st Line Support Analyst

Senior IT Support Analyst

Graduate Technical Business Analyst, Data Warehouse Integration and Reporting, Birmingham

Service Desk Analyst

Test Analyst

IT Service Analyst

Compliance Incident Analyst

Process Developer

Software Developer, Digital Innovation, Tax and Legal

Performance Analyst (Women's & Girls)

Business Analyst

Information Security Advisor

Compliance Incident Analyst

I want to receive the latest job alerts for line it support analyst in birmingham, eng

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