Practice advisor Work, Jobs in Birmingham, Eng (with Salaries)

Customer Liaison Advisor
NPS Law —Solihull
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
6d
Document Controller/Office Administrator
McDermott Civil & Engineering Ltd —Birmingham
- Full-time
- Master's degree
- IT
- Construction experience
- Free parking
Quick apply
Employee Relations Advisor
Poundland —Walsall
- Up to £35,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
- Free parking
- Employee discount
Customer Services Advisor (12 Months Fixed Term)
Bournville Village Trust —Birmingham
- £25,939 - £26,661 a year
- Full-time
- Customer service
- English
- Microsoft Office
7d
Supported Employment Advisor
Colebridge Trust —Birmingham
- £30,000 a year
- Full-time
- Microsoft Office
- No degree
- Travel
- Free parking
- Sick pay
Quick apply
Employment Support Advisor - Connect to Work (Mental Health)
Warwickshire County Council —Warwick
- £33,699 - £39,152 a year
- Full-time
- English
- School
- Annual leave
- Employee discount
13d
Customer Service Advisor
Consumer Council for Water —Birmingham
- £24,476 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
6d
Lead Investigator - Birmingham
Independent Office for Police Conduct —Birmingham
- £37,596 a year
- Hybrid work
- Analysis skills
- Driving
- Communication skills
- Annual leave
- Employee assistance programme
4d
Children Participations and Engagement Officer
Powered by CAN —West Bromwich
- £11,284.00 - £13,218.40 a year
- Part-time
- Supervising experience
- Project management
- Leadership
- Free parking
- Sick pay
Quick apply
7d
Hospital Independent Domestic Violence Advisor (HIDVA)
Axis Counselling —Worcester
- From £28,167 a year
- Part-time
- Hybrid work
- In-person
- Work from home
- Sick pay
Quick apply
5d
Customer Digital Service Advisor
AAH Pharmaceuticals —Warwick
- £26,225.45 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Sick pay
7d
Client Care Advisor
IVC —Lichfield
- Up to £17,906.61 a year
- Part-time
- Administrative experience
- Organisational skills
- IT
- Annual leave
- Employee discount
12d
Environment & Sustainability Advisor
VVB Engineering —Birmingham
- £30,000 - £40,000 a year
- Full-time
- Microsoft Office
- Travel
- IT
Quick apply
Careers Advisor
School of Coding —Birmingham
- £25,000 - £30,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Training Advisor
Coventry and Warwickshire Chamber Training —Coventry
- £27,500 - £30,000 a year
- Part-time
- Microsoft Excel
- Travel
- Mentoring
- Free parking
- Health & wellbeing programme
Quick apply
14d
Career Advisor and Graduate Outcomes Officer
Scholars School System —Birmingham
- £27,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
Quick apply
Strategic Advisor to Midlands, Places for Growth
Cabinet Office —Birmingham
- £57,204 - £63,953 a year
- Part-time
- Presentation skills
- Leadership
- Communication skills
- Annual leave
Associate Consultant, Insolvency Support Team
Teneo —Birmingham
- Hybrid work
- Microsoft Office
- Data entry
- Communication skills
HR Advisor
COLAS ROADS UK —Birmingham
- £35,000 - £37,500 a year
- Management
- Human resources
- Organisational skills
- Annual leave
- Employee discount
Digital Learning Advisor
Gowling WLG —Birmingham
- Full-time
- Hybrid work
- Annual leave
8d

I want to receive the latest job alerts for practice advisor in birmingham, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Liaison Advisor

NPS Law
Solihull

Quick apply

Job details

Permanent | Full-time
£25,000 - £26,000 a year
6 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
Front desk
Communication skills

Full job description

ABOUT NPS LAW

NPS Law is a respected and professional legal firm committed to delivering exceptional client service and expert legal guidance. We pride ourselves on maintaining the highest standards of professionalism, integrity, and client care. Our team works collaboratively to provide comprehensive legal solutions across conveyancing, and we are dedicated to creating a supportive and professional working environment.

ROLE OVERVIEW

The Customer Liaison Assistant is the vital first point of contact for NPS Law, serving as the professional face and voice of our firm. This role is essential to our operations, ensuring that all incoming calls are handled with professionalism and efficiency. The successful candidate will manage call distribution, relay information accurately to appropriate team members, and maintain seamless communication between clients and staff. This position requires exceptional customer service skills, a professional demeanor, and the ability to work effectively within a fast-paced legal environment.

KEY RESPONSIBILITIES

· Answer all incoming calls promptly and professionally, providing a courteous and helpful first impression

· Listen carefully to callers' requirements and direct them to the appropriate department, team member, or service

· Take accurate and detailed messages, ensuring all relevant information is captured and communicated promptly

· Manage call distribution and prioritization based on urgency and departmental needs

· Maintain comprehensive records and communication logs using firm systems and applications

· Utilize computer systems, practice management software, and office applications efficiently and accurately

· Provide administrative support to the wider team as required

· Ensure confidentiality and professionalism in all client interactions

· Contribute to a positive and collaborative team environment

REQUIRED SKILLS AND EXPERIENCE

· Excellent and professional telephone manner with the ability to communicate clearly and courteously

· Outstanding customer care and interpersonal skills with a genuine commitment to client satisfaction

· Proficiency with computer systems and office applications (Microsoft Office, email systems, etc.)

· Strong ability to multitask and prioritize effectively in a busy environment

· Excellent organizational skills with keen attention to detail

· Professional written and verbal communication skills

· Ability to remain calm and professional under pressure

· Reliable and punctual with a strong work ethic

DESIRABLE SKILLS AND EXPERIENCE

· Previous experience working in a legal or professional services environment

· Familiarity with practice management software or legal case management systems

· Additional language skills (particularly European languages)

· Experience in a customer-facing reception or administrative role

· Knowledge of legal terminology and procedures

PERSON SPECIFICATION

· Professional and courteous demeanor at all times

· Keen attention to detail with accuracy in message-taking and record-keeping

· Problem-solving mindset with the ability to handle queries and issues constructively

· Team player attitude with a collaborative approach to working with colleagues

· Reliability and dependability with consistent attendance and punctuality

· Discretion and professionalism in handling confidential information

· Positive attitude and willingness to learn and develop within the role

· Flexibility and adaptability to changing priorities and workloads

Pay: £25,000.00-£26,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

practice advisor jobs in birmingham, eng

Customer Liaison Advisor

Document Controller/Office Administrator

Employee Relations Advisor

Customer Services Advisor (12 Months Fixed Term)

Supported Employment Advisor

Employment Support Advisor - Connect to Work (Mental Health)

Customer Service Advisor

Lead Investigator - Birmingham

Children Participations and Engagement Officer

Hospital Independent Domestic Violence Advisor (HIDVA)

Customer Digital Service Advisor

Client Care Advisor

Environment & Sustainability Advisor

Careers Advisor

Training Advisor

Career Advisor and Graduate Outcomes Officer

Strategic Advisor to Midlands, Places for Growth

Associate Consultant, Insolvency Support Team

HR Advisor

Digital Learning Advisor

I want to receive the latest job alerts for practice advisor in birmingham, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected