Product specialist Work, Jobs in Birmingham, Eng (with Salaries)

Field Support Specialist
FOODHUB —Birmingham
- £34,258 a year
- Weekend availability
- Customer service
- Travel
- POS
- Employee assistance programme
- Gym membership
Quick apply
12d
Aircraft Refuelling Operator
World Kinect Corporation —Birmingham
- Overtime
- Computer literacy
- English
- Continuous improvement
4d
Fully Funded PhD Studentship (2 Positions) – Sustainable Elastomer Materials | James Walker & Univer
James Walker Group —Warwick
- Research
- Analysis skills
- University
Quick apply
10d
Sales Assistant - UNIQLO Bullring
UNIQLO —Birmingham
- From £13.45 an hour
- Weekend availability
- Customer service
- Employee discount
Operations Manager
Firma Stella Sports Memorabilia —Kidderminster
- £45,000 - £50,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Finance Assistant (Permanent)
Wattrus Group Limited —Solihull
- £27,000 - £30,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- In-person
- Free parking
- Employee discount
Quick apply
5d
Operations Specialist I-III (UK)
Airspace —Birmingham
- £36,000 - £65,000 a year
- Remote
Quick apply
6d
Graduate Technical Business Analyst, Insurance Products, Birmingham
Acturis —Birmingham
- Full-time
- Bachelor's degree
Graduate Operations Coordinator
CJ Recruitment —Beoley
- £28,000 - £35,000 a year
- Analysis skills
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply
5d
Communications Assistant - ELSA - Department of Immunology and Immunotherapy - 107601 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Part-time
- CRM software
- Social media management
- University
- Annual leave
- Sick pay
11d
Digital Content, Marketing & Operations Coordinator
PharmaBoardroom —Birmingham
- £102 - £120 a day
- Part-time
- In-person
- Communication skills
- Analytics
Quick apply
E-Commerce Operations Specialist
Im Beyonds Business and Creative Solutions —Birmingham
- £2,800 - £3,000 a month
- Full-time
- In-person
Quick apply
11d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Birmingham
- Temporary
Accounts Assistant
Ergo UK Specialty Limited —Birmingham
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Life insurance
Quick apply
3d
Category Specialist
OurCoop —Warwick
- £39,000 a year
- Full-time
- Communication skills
- Negotiation
- Analytics
- Annual leave
- Employee discount
Quick apply
13d
File Handler - Military Deafness
Keoghs —Birmingham
- Full-time
- Writing skills
- Communication skills
- Negotiation
- Employee discount
Quick apply
Product Recovery Lead
Loaf —Nuneaton
- English
- Continuous improvement
- Quality control
- Employee assistance programme
- Employee discount
Quick apply
Facilities Manager (in Manufacturing)
Sigma Components Limited —Hinckley
- £45,000 - £50,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
Order Picker/Packer
Hard To Find Whisky (Hard To Find Group) —Birmingham
- £24,784.50 - £25,000.00 a year
- Full-time
- Forklift
- Warehouse experience
- In-person
- Employee discount
Quick apply
Threat Intelligence Analyst
National Grid —Warwick
- Hybrid work
- Analysis skills
- AI
- Communication skills
10d

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product specialist jobs near birmingham, eng

Field Support Specialist

FOODHUB -
Birmingham

Quick apply

Job details

Full-time
£34,258 a year
12 days ago

Benefits

Cycle to work scheme
Tech scheme
Employee assistance programme
Gym membership
On-site parking

Qualifications

Technical troubleshooting
Driving Licence
Stakeholder collaboration
Client engagement
Customer service
Upselling
Internal department liaison
Staff training
Customer relationship management
POS
Relationship management
Customer support
Account management
Communication skills
Add-on sales
Remote diagnostics
Help desk

Full job description

About Us:

Foodhub is a highly successful tech business providing EPOS and APOS systems to the restaurant and takeaway industry. Our online portal, Foodhub is a consumer-focused online food ordering platform enabling customers to order their favourite dishes at the click of a button. Foodhub provides latest technology, dedicated customer service and international advertising campaigns, our restaurant and takeaway partners couldn’t be in better hands. The time for our sector is now, and we are therefore looking for a Regional Field Support Agent to join our team.

Key Responsibilities

Client Relationship Management: Act as the primary point of contact for restaurant partners, fostering strong relationships to drive retention and satisfaction.

Technical Support & Issue Resolution: Troubleshoot and resolve EPOS and APOS system issues, either remotely or through on-site visits. Work closely with technical teams to ensure quick resolutions.

Training & On-boarding: Conduct training sessions for restaurant owners and staff, ensuring they can fully utilize our platform and technology.

Field Support & On-Site Assistance: Visit clients across the UK to diagnose and resolve technical issues, ensuring minimal disruption to their business operations.

Sales & Up-selling: Identify opportunities to enhance client experience by recommending additional products and services to help their business grow.

Collaboration with Internal Teams: Work alongside technical support, project teams, and other departments to address customer concerns effectively.

Customer Support: Handle inbound and outbound customer queries, including after-hours support on a rotational basis.

Requirements & Qualifications

Experience in account management, sales, customer service, or technical support, preferably within the restaurant, takeaway, or fast-food industry.
Strong technical aptitude with a basic understanding of IT, EPOS, or APOS systems (training will be provided).
Excellent problem-solving skills with the ability to troubleshoot software and hardware-related issues.
Strong communication and interpersonal skills, with the ability to engage and build rapport with business owners.
Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment.
Comfortable working flexible hours, including evenings or weekends, to align with restaurant operating hours
Willingness to travel across the UK for on-site visits when required.
Valid driver’s license and access to a vehicle are essential

Benefits:

33 days holidays (inclusive of Bank Holidays)
5 flexible Bank Holidays - Work them if you choose and use the leave days elsewhere in the year.
Holiday exchange - Buy up to 5 days holiday per year
Car Allowance & Fuel Reimbursement
Employee Assistance Programme
Wellness Scheme
Discounted Cancer Screening
Discount Hub
Cycle to Work Scheme
Gym Membership - Contribution of up to £30 per month
Will Writing Service
Mobile or Tech Salary Sacrifice Scheme
Heavily discounted Bupa Select Complete (Medical History Disregarding) Policy option for you and your immediate family.
Death in Service - Salary x4 Life Cover

Job Type: Full-time

Pay: £34,258.00 per year

Benefits:

Cycle to work scheme
On-site parking

Application question(s):

Are you comfortable with a Field based Role?

Experience:

Account management: 3 years (required)
Customer service: 2 years (required)
Upselling: 2 years (required)

Licence/Certification:

Driving Licence & Car (required)

Work Location: On the road

Quick apply

Refine Your Search

product specialist jobs in birmingham, eng

Field Support Specialist

Aircraft Refuelling Operator

Fully Funded PhD Studentship (2 Positions) – Sustainable Elastomer Materials | James Walker & Univer

Sales Assistant - UNIQLO Bullring

Operations Manager

Finance Assistant (Permanent)

Operations Specialist I-III (UK)

Graduate Technical Business Analyst, Insurance Products, Birmingham

Graduate Operations Coordinator

Communications Assistant - ELSA - Department of Immunology and Immunotherapy - 107601 - Grade 5

Digital Content, Marketing & Operations Coordinator

E-Commerce Operations Specialist

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Accounts Assistant

Category Specialist

File Handler - Military Deafness

Product Recovery Lead

Facilities Manager (in Manufacturing)

Order Picker/Packer

Threat Intelligence Analyst

I want to receive the latest job alerts for product specialist in birmingham, eng

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