Resource officer Work, Jobs in Birmingham, Eng (with Salaries)

Television Licence Field Officer
Capita —Walsall
- £31,650 a year
- Weekend availability
- Computer literacy
- Communication skills
- Flexible schedule
Pastoral Officer - Waterfront
Juniper Training —Brierley Hill
- £24,000 - £28,000 a year
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12h
Participations and Engagement Officer
Powered by CAN —West Bromwich
- £11,284.00 - £13,218.40 a year
- Part-time
- Supervising experience
- Experience working with children
- Leadership
- Free parking
- Sick pay
Quick apply
8d
Call Handling & Dispatch
West Midlands Police —Birmingham
- £28,914 - £32,613 a year
- Full-time
- Typing
- Communication skills
- Annual leave
Assistant HR & Payroll Officer
Warwickshire Wildlife Trust —Coventry
- £24,479 - £28,582 a year
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Recruiting
- Free parking
- Store discount
Quick apply
5d
Community Connector - Outreach
KIKIT Pathways to Recovery CIC —Birmingham
- £25,000 - £27,000 a year
- Full-time
- Supervising experience
- Project management
- In-person
- Annual leave
Quick apply
6d
College Services Officer
Navitas —Nechells
- £26,400 a year
- Full-time
- Computer literacy
- University
Project Support Officer - 36110
Environment Agency —Birmingham
- £29,751 a year
- Part-time
- Microsoft Powerpoint
- Presentation skills
- Travel
- Flexible schedule
2h
Medical Records Officer
Circle Health Group —Coventry
- Up to £24,947 a year
- Full-time
- Hospital
- Administrative experience
- Data entry
- Employee discount
- Life insurance
Communications Officer - Campus Services - 57342 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Full-time
- Marketing
- Hotel
- University
- Annual leave
- Sick pay
8d
Compliance Officer - Trees and Landscapes
Beechwood Trees and Landscapes Ltd —Coventry
- £36,420.00 - £41,955.76 a year
- Full-time
- Administrative experience
- Bachelor's degree
- Recruiting
- Free parking
Quick apply
People Manager
Lisieux Trust Limited —Erdington
- £37,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
- Health & wellbeing programme
- Life insurance
Quick apply
13d
Housing and Supported Housing Officer
Livingwell Supported Housing —Birmingham
- £14 an hour
- Full-time
- Conflict management
- In-person
- Negotiation
Quick apply
11d
Information Rights Officer
Warwickshire County Council —Warwick
- £28,598 - £31,022 a year
- Full-time
- English
- Annual leave
- Employee assistance programme
8d
Family Support Worker (Full time / Part time)
Dudley Lodge —Birmingham
- £26,376 - £30,158 a year
- Part-time
- Childcare
Dedicated CCTV Relief Officer
ABM UK —Lichfield
- £13.10 an hour
- Part-time
- Analysis skills
- First Aid Certification
- Computer skills
- Employee discount
Quick apply
11d
Training & Development Officer
Banana Moon Day Nurseries —Warwick
- £40,000 - £42,000 a year
- Full-time
- Hybrid work
- Travel
- Training & development
- Communication skills
- Annual leave
- Employee discount
Quick apply
Airfield Supervisor
Birmingham Airport —Birmingham
- £51,892 a year
- Team management
- Leadership
5d
Attendance Assistant
Ormiston Academies Trust —Walsall
- £17,991 - £18,884 a year
- Part-time
- School
- Employee discount
Business Support Officer
Midlands Partnership University NHS Foundation Trust —Lichfield
- £28,392 - £31,157 a year
- Part-time
- Hybrid work
- Management
- Computer literacy
- Data entry
- Free parking
- Annual leave
5d

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Television Licence Field Officer

Capita -
Walsall

Apply Now

Job details

Full-time
£31,650 a year

Benefits

Company car
Company pension
Paid volunteer time
Flexible schedule

Qualifications

Driving Licence
Computer literacy
Mobile applications
Customer support
Customer interaction
Communication skills

Full job description

£31,650 + Company Car or Car Allowance | Flexible Schedule

Join us as a Field Officer and play a key role in supporting local communities.

You’ll visit customers at their homes, discuss TV licence requirements, explain available solutions, and help them take the next steps—with full training, great benefits, and the freedom of working independently.

Job title:

Television Licence Field Officer

Job Description:

What You'll Be Doing

As a Field Officer, you'll play an important role in supporting TV Licensing by engaging with customers across the Walsall area. Working independently, you'll manage your own daily schedule, visiting addresses where no TV licence is recorded and helping customers understand their licensing obligations.

Key responsibilities include:

Visiting residential addresses throughout the WS9 postcode area
Speaking with customers professionally and respectfully
Explaining TV Licensing requirements and available options
Setting up payment plans where appropriate
Recording visit outcomes accurately using mobile technology
Making informed decisions and working independently in the field
Occasionally attending court as part of the enforcement process

You'll start and finish your day from home, travelling locally using either a company vehicle or your own vehicle. Full training and equipment will be provided to help you succeed in the role.

What We're Looking For

We're looking for confident, resilient and customer-focused individuals who enjoy working independently and engaging with people from all walks of life.

To be successful in this role, you'll need:

A full UK driving licence (essential)
To live within the WS9 postcode area
Excellent communication and interpersonal skills
The ability to remain calm, professional and resilient in a variety of customer situations
Strong problem-solving skills and sound judgement
Good attention to detail and accuracy when recording information
Confidence working independently and managing your own workload
Basic IT skills and confidence using mobile devices and applications
A positive attitude and willingness to learn
Flexibility to work a varied schedule, including evenings and weekends

Experience in a customer-facing role is highly desirable. More importantly, we're looking for people who can demonstrate professionalism, empathy, resilience and a commitment to delivering excellent customer service.

Working Pattern

To support customers at times that suit them best, you'll work 12 of your 36.5 weekly hours between 4pm and 9pm Monday to Friday, or at any time during weekends . This flexible working pattern allows you to organise the remainder of your week around your lifestyle and commitments.

What’s in it for you?

£31,650 annual salary
Company car (for work and personal use) or £3,700 annual car allowance
Mileage paid—including your daily commute from home
Flexible 36.5‑hour working week, with the option of a four‑day schedule
Generous holiday allowance, plus opportunities to purchase extra leave
Pension, life assurance, paid volunteering day and family‑friendly policies
Safety measures including Body Worn Video and a lone worker support system
Access to discounts, wellbeing support, and colleague diversity networks
Financial wellbeing tools and resources

About Capita TV Licensing:

At Capita TV Licensing, we’re supporting the world’s oldest national broadcaster. We harness the latest technology so the BBC can continue to create high-quality, independent programmes that inform, educate, and entertain millions of people around the UK, and the world. Our teams visit four million addresses each year to check for license evaders, and they generate over £65 million of revenue, helping to fund the running of the BBC. Join us and discover better as you shape the future of public television.

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering endless opportunities to expand your skills, explore new paths, and advance your career.

Join us and discover a career with purpose. #CareersWithPurpose

Customer first, always‍ Fearless innovation✅ Achieve together Everyone is valued

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email [email protected] or call 07784 237318 and we’ll get back to you to discuss.

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - [email protected]

AI & Fair Recruitment at Capita
At Capita, we use technology, including AI-enabled tools, to help us manage applications consistently and fairly. These tools support our recruitment teams, they do not make hiring decisions. Every application is reviewed by a trained member of our Talent Acquisition team, and all decisions are made by people. If you need any adjustments during the process, we’re here to support you.

How We Use AI in Our Hiring Process
To help us deliver a fair, consistent and efficient recruitment experience, Capita uses AI-assisted technology at some stages of the process. These tools simply help us organise and assess information, they do not replace human judgement. All decisions are made by our recruitment team and hiring managers. If you have any questions or need adjustments, please let us know and we’ll be happy to support you.

Location:

Walsall

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

Apply Now

Refine Your Search

resource officer jobs in birmingham, eng

Television Licence Field Officer

Pastoral Officer - Waterfront

Participations and Engagement Officer

Call Handling & Dispatch

Assistant HR & Payroll Officer

Community Connector - Outreach

College Services Officer

Project Support Officer - 36110

Medical Records Officer

Communications Officer - Campus Services - 57342 - Grade 5

Compliance Officer - Trees and Landscapes

People Manager

Housing and Supported Housing Officer

Information Rights Officer

Family Support Worker (Full time / Part time)

Dedicated CCTV Relief Officer

Training & Development Officer

Airfield Supervisor

Attendance Assistant

Business Support Officer

I want to receive the latest job alerts for resource officer in birmingham, eng

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