Sales team leader Work, Jobs in Birmingham, Eng (with Salaries)

Sales Team Lead
BT —Birmingham
- £32,887.90 a year
- Hybrid work
- Training & development
- Annual leave
- Work from home
Sales Team Manager
The Fuel Store —Birmingham
- Full-time
- Hybrid work
- CRM software
- Training & development
- Leadership
- Annual leave
- Employee discount
Quick apply
Sales Team Leader
LKQ Corporation —Smethwick
- Full-time
- Customer service
- Recruiting
- Leadership
- Annual leave
- Employee assistance programme
Field Sales Representative/ Lead Generation
Home Rescue UK Ltd —Birmingham
- £22,000 - £30,000 a year
- Part-time
- Bilingual
- Customer service
- In-person
- Flexitime
Quick apply
ECO4 Lead Generator / Door-to-Door Field Sales / Canvasser /
Reliant Energy Solutions Ltd —Birmingham
- £50,000 - £100,000 a year
- Temporary
- CRM software
- Salesforce
- Communication skills
- Free parking
- Work from home
Quick apply
Pre Sales Team Lead
Daikin Industries Ltd. —Birmingham
- Full-time
- Training & development
Quick apply
8d
Customer and Sales Support Team Leader
The Keystone Group UK —Swadlincote
- Full-time
- CRM software
- Supervising experience
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Aerospace OEM Engines Sales Lead for EMEA
Parker Hannifin Corporation —Coventry
- Full-time
- Business development
- Analysis skills
- Team management
Integration Development Lead, IT Business Services
Deloitte —Birmingham
- Hybrid work
- Mentoring
- Communication skills

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Sales Team Lead

BT -
Birmingham

Apply Now

Job details

£32,887.90 a year

Benefits

Cycle to work scheme
Season ticket loan
Annual leave
Company pension
Work from home
Employee discount

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Stakeholder liaison
Performance management
B2B sales
Customer support
Professional development mentoring
Customer interaction
Training & development
Team motivation leadership

Full job description

Req ID: 60588

Job Function: Sales and Commercial

Posting Start Date: 28/08/2026

Posting End Date: 02/09/2026

Division: UK Business

Job Location: GBR-Birmingham-Three Snowhill

Advertised Salary: 32,887.90 with 30% OTE

Why this job matters:

Manage and lead an inbound or outbound acquisition team from the desk for new BT/EE customers, with a view to winning new business and growing existing accounts where the opportunity presents itself. This role plays a key part in growing the SMB base by supporting and coaching a team of sales advisors winning new business in an increasingly competitive environment.

What you’ll be doing:

Motivate and lead a team of desk-based sales agents, motivating them to upsell/cross-sell across the EE & BT portfolio and nurture existing customers through handling customer queries and demonstrating how our product portfolio can add value to their business.
Performance management, providing coaching, development opportunities and giving appropriate recognition to drive a high-performance culture.
Develop the overall capability of the team by supporting individual needs with relevant performance plans and creating career opportunities.
Collaborate by actively building relationships both internally and externally to deliver the best possible results and share best practice.
Achieve KPIs to meet SLAs by creating robust plans to drive results and remove any barriers to providing excellent customer care.
Provide thought leadership to win in the market.
Develop and mature the sales model, making recommendations to improve model functionalities and opportunities to sell converged solutions.
Develop and mature the service treatment model within Desk Sales to drive improved retention and NPS.
Understand the market sector and disseminate insight to the wider team.
Ensure the team receives all relevant communications and updates; train and develop agents to broaden skillsets and remain compliant in sales activity.
Act as the first point of contact for any customer escalations and take full ownership of these, following processes to meet customer needs while driving ownership and responsibility for customer calls, ensuring every customer contact is seen as an opportunity.

Benefit:

Competitive salary
Up to 30% on target bonus
BT Pension scheme

25 days annual leave (not including bank holidays), increasing with service
Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
World-class training and development opportunities
Option to join BT Shares Saving schemes.
Discounted broadband, mobile and TV packages
Access to 100’s of retail discounts including the BT shop

Our working model

BT have moved to a hybrid working model - you can work from home certain parts of the week as per the SMART working model.

Apply Now

Refine Your Search

sales team leader jobs in birmingham, eng

Sales Team Lead

Sales Team Manager

Sales Team Leader

Field Sales Representative/ Lead Generation

ECO4 Lead Generator / Door-to-Door Field Sales / Canvasser /

Pre Sales Team Lead

Customer and Sales Support Team Leader

Aerospace OEM Engines Sales Lead for EMEA

Integration Development Lead, IT Business Services

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